Led 4+ enterprise-wide IT projects for healthcare infrastructure, ensuring HIPAA compliance and seamless integration. Coordinated cross-functional teams, improved delivery timelines by 15%, implemented robust progress tracking, and facilitated proactive issue resolution. Managed SaaS implementations and integrations for healthcare systems, ensuring cloud service integration with existing infrastructure and systems. Integrated emerging AI technologies into project planning to improve tracking and analysis while staying aligned with AI advancements for future use cases. Oversaw Epic systems deployment and customization (EpicCare Ambulatory, Epic Cupid, Epic MyChart) with a focus on data migration, security, and compliance. Adopted Agile methodologies using Jira and Confluence for project management, iteration planning, and daily stand-ups. Managed cross-project dependencies with resource allocation and conflict resolution; maintained detailed schedules using Smartsheet and MS Project. Le

Senior IT Project Manager at IBM

January 1, 2020 - July 1, 2022

Managed a global supply chain transition and cybersecurity-focused software development. Led a cross-functional team of 13 developers and testers, ensuring smooth collaboration among U.S. stakeholders and remote teams. Developed and deployed a secure supply chain tracking software with data integrity and access control features, enhancing cybersecurity and real-time visibility. Collaborated with cybersecurity professionals to assess and mitigate risks, implementing security best practices and governance. Managed project resources, scope, timeline, and budget, conducting risk assessments to address logistical challenges and ensure project success. Utilized remote collaboration tools (WebEx, SharePoint, Skype for Business) and applied Six Sigma methodologies to improve process efficiency and reduce production lead times. Conducted cybersecurity awareness sessions and drove continuous improvement across teams.

IT Project Manager at Walmart

September 1, 2017 - January 1, 2020

Directed 20+ IT projects including 5 SAP system integrations and DevOps implementations, ensuring data integrity and adherence to PMO SDLC standards. Upgraded a core SAP financial module, reducing processing time by 10% and achieving $500K in annual savings through optimized workflows. Oversaw user access reviews, internal audits, and vendor patch management, ensuring 100% adherence to security policies and regulatory standards (SOX, ISO 27001). Negotiated contracts and managed ERP implementation partners, delivering projects on time and under budget while resolving 95% of production issues via ITSM tools. Leveraged SQL and Power BI for cost-benefit analyses, guiding leadership on disaster recovery planning. Led ERP upgrades and 35+ supplier audits across North America, aligning IT with business continuity goals.

Project Manager at Southwest Shipyard

January 1, 2016 - September 1, 2017

Managed ship repairs from inception to completion, ensuring on-time, on-budget delivery and customer satisfaction. Implemented RAID log-based project management to improve risk tracking and issue resolution. Developed and maintained business continuity and disaster recovery plans for critical IT infrastructure. Directed multiple high-risk, enterprise-wide projects through full lifecycle, ensuring effective communication and conflict resolution. Managed IT infrastructure and data migration projects, including ERP system integration, using Agile methodologies to enhance flexibility. Negotiated contracts with vendors and subcontractors to secure favorable terms and ensured alignment with business continuity goals. Mentored junior project managers and contributed to ongoing process improvements.