Available to hire
I am a results-driven healthcare professional with 5 years in pharmacy operations and a Master’s in Communication, Management & Health from USI Lugano. I combine pharmaceutical expertise with strategic communication, data-driven analysis, and cross-cultural project leadership.
I’m adept at bridging science and strategy to optimize healthcare delivery, patient engagement, and compliance, with a track record of leading teams, improving service quality, and delivering patient-centered solutions across digital and in-person settings.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Indonesian
Fluent
English
Advanced
German
Beginner
Japanese
Beginner
Work Experience
Pharmacy Supervisor at Viva Health Pharmacy Dalung Permai Outlet
May 1, 2022 - September 10, 2025Led a team to improve operational efficiency, servicing 50-150 customers per shift, reducing costs by 50%, and enhancing customer service through effective time management and leadership. Directed the integration of in-store and home care services during the COVID-19 pandemic, including telemedicine tools, increasing healthcare delivery efficiency by 30%. Managed drug usage reporting, supply chain, and marketing for 5,000+ SKUs, ensuring GxP compliance and alignment with regulatory standards. Led cross-functional teams and developed patient education materials.
Wholesaler Pharmacist Management at PT Lenko Surya Perkas a
April 1, 2019 - September 10, 2025Supervised sales operations across 9 districts, ensuring smooth logistics and compliance with pharmaceutical distribution standards. Streamlined procurement and supply chain processes, contributing to GDP certification for the branch in 2018. Developed sales planning reports and optimized resource allocation, improving supply chain efficiency by 15%.
Intern Pharmacist in Policy Documents & Health Services at Padjadjaran University – Directorate/National Agency of Drug and Food Control collaborations
April 1, 2017 - September 10, 2025Reviewed critical documents for the Directorate of Narcotic and Psychotropic Substances, ensuring compliance with national regulations and supporting efficient processing of pharmaceutical imports. Enhanced brand visibility and community health promotion through campaigns and outreach.
Pharmacy Supervisor at Viva Health Pharmacy Dalung Permai Outlet
May 1, 2022 - September 10, 2025Led a team to improve operational efficiency, servicing 50-150 customers per shift, reducing costs by 50% and enhancing customer service through effective time management and leadership.
Wholesaler Pharmacist Management at PT Lenko Surya Perkasa
April 1, 2019 - September 10, 2025Supervised sales operations across 9 districts, ensuring smooth logistics and compliance with pharmaceutical distribution standards. Streamlined procurement and supply chain processes, earning GDP Certification in 2018. Developed sales planning reports and optimized resource allocation, improving supply chain efficiency by 15%.
Intern Pharmacist at Padjadjaran University
April 1, 2017 - September 10, 2025Reviewed critical documents for the Directorate of Narcotic and Psychotropic Substances, ensuring compliance with national regulations and supporting efficient processing of pharmaceutical imports at Badan POM Headquarters. Enhanced brand visibility and community health promotion at the university and public health centers.
Education
Master in Communication, Management and Health (MSc) at Università della Svizzera italiana (USI) – Lugano, Switzerland
September 1, 2022 - February 1, 2025Bachelor in Pharmacy & Pharmacist Certification (RPh) at Padjadjaran University, West Java, Indonesia
August 1, 2012 - October 1, 2017Master of Science in Communication, Management and Health at Università della Svizzera italiana (USI), Lugano, Switzerland
September 1, 2022 - February 1, 2025Bachelor of Pharmacy (RPh) Certification at Padjadjaran University, West Java, Indonesia
August 1, 2012 - October 1, 2017Qualifications
GDP Certification (Good Distribution Practice) for Wholesaler Branch
January 1, 2018 - September 10, 2025GDP Certification for Wholesale Distribution
January 1, 2018 - September 10, 2025Industry Experience
Healthcare, Life Sciences, Professional Services, Manufacturing, Wholesale & Distribution
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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