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I am an experienced technology leader with over 20 years of software development expertise, starting as co-founder and first employee at Perspectium, where I helped grow the company through successful acquisitions and product development. I specialize in building teams, creating organizational structures, and mentoring to scale technology organizations effectively. Currently, I own Saiborne LLC providing software consulting services and serve as a Technical Advisor and former VP of Engineering at Think of Us, helping non-profit organizations with technical strategy, data solutions, and cloud infrastructure. I hold a Master of Business Administration from San Diego State University and a Bachelor of Science in Computer Science from University of California, San Diego.…I am an experienced technology leader with over 20 years of software development expertise, starting as co-founder and first employee at Perspectium, where I helped grow the company through successful acquisitions and product development. I specialize in building teams, creating organizational structures, and mentoring to scale technology organizations effectively. Currently, I own Saiborne LLC providing software consulting services and serve as a Technical Advisor and former VP of Engineering at Think of Us, helping non-profit organizations with technical strategy, data solutions, and cloud infrastructure. I hold a Master of Business Administration from San Diego State University and a Bachelor of Science in Computer Science from University of California, San Diego.

Paul Nguyen

Developer, Product Designer, Project Manager, +4

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I am an experienced technology leader with over 20 years of software development expertise, starting as co-founder and first employee at Perspectium, where I helped grow the company through successful acquisitions and product development. I specialize in building teams, creating organizational structures, and mentoring to scale technology organizations effectively. Currently, I own Saiborne LLC providing software consulting services and serve as a Technical Advisor and former VP of Engineering at Think of Us, helping non-profit organizations with technical strategy, data solutions, and cloud infrastructure. I hold a Master of Business Administration from San Diego State University and a Bachelor of Science in Computer Science from University of California, San Diego.…I am an experienced technology leader with over 20 years of software development expertise, starting as co-founder and first employee at Perspectium, where I helped grow the company through successful acquisitions and product development. I specialize in building teams, creating organizational structures, and mentoring to scale technology organizations effectively. Currently, I own Saiborne LLC providing software consulting services and serve as a Technical Advisor and former VP of Engineering at Think of Us, helping non-profit organizations with technical strategy, data solutions, and cloud infrastructure. I hold a Master of Business Administration from San Diego State University and a Bachelor of Science in Computer Science from University of California, San Diego.

Available to hire

I am an experienced technology leader with over 20 years of software development expertise, starting as co-founder and first employee at Perspectium, where I helped grow the company through successful acquisitions and product development. I specialize in building teams, creating organizational structures, and mentoring to scale technology organizations effectively.

Currently, I own Saiborne LLC providing software consulting services and serve as a Technical Advisor and former VP of Engineering at Think of Us, helping non-profit organizations with technical strategy, data solutions, and cloud infrastructure. I hold a Master of Business Administration from San Diego State University and a Bachelor of Science in Computer Science from University of California, San Diego.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

Owner at Saiborne LLC

December 1, 2021 - Present

Owned LLC providing software consulting services covering all stages of software lifecycle from pre-sales engineering to development, onboarding, and technical support. Supported Perspectium's premier partner customers with proof of concepts, implementation, level 3 technical support, and hotfix development in Java, JavaScript, and ServiceNow GlideScript. Developed service provider platform including API integrations and frontend UI, scoped and implemented ServiceNow instance migration and workflow integration, and established organizational structures, best practices, and processes for product development.

Technical Advisor at Think of Us

June 1, 2025 - Present

Provide strategic technical guidance to CEO and senior leadership on all technical matters including strategy, investments, and security. Previously served as VP of Engineering overseeing all technical aspects including engineering, data, IT, budgeting, staffing, and product roadmap. Led teams building data lakehouse focused on lived experience insights in foster care and supported AI-driven web-based application development for Visual Support Services project. Audited and improved organization security posture, established IT org supporting internal and external partners, and participated in senior leadership team to align organization initiatives with mission.

VP of Engineering at Think of Us

May 31, 2025 - September 2, 2025

Oversaw all technical resources including product, engineering, data, and IT teams. Led development of centralized data storage solutions, security auditing, and AI integration projects. Managed technical budgets, staffing, and personnel decisions, and supported the organization’s mission through senior leadership participation.

VP of Product & Engineering at BitTitan / Perspectium

December 31, 2021 - September 2, 2025

Led transition of Perspectium into BitTitan business unit and later Idera brand post acquisitions. Collaborated with product and engineering leadership across business units to develop integrated products and workflows. Improved cross-team processes for scalability, managed migration of cloud services across platforms to optimize performance and costs, analyzed cost and KPIs to refine pricing and support levels, and forecasted yearly budgets for product operations, development, and implementation services.

Senior Director of Development & Professional Services at Perspectium

July 1, 2021 - September 2, 2025

Led technical division from early founding stages, growing engineering team to 30 staff including QA, documentation, data science, business analysts, and UI/UX departments. Expanded professional services team and implemented methodologies and processes to support customer implementations. Managed product roadmap alignment, staffing, performance reviews, promotions, and compensation adjustments. Drove architecture evolution introducing microservices for scalability and SLA assurance, working with technologies like Spring Boot, ReactJS, and NodeJS. Part of acquisition due diligence and responsible for ongoing SOC2 compliance.

Senior Director of Development at Perspectium

December 1, 2019 - September 2, 2025

Directed product engineering teams and set vision for coding standards, new architectures, and technologies. Worked closely with sales and customer service on process efficiencies and scalable procedures. Collaborated on migration of monolithic cloud applications to microservices using modern tech stacks.

Director of Development at Perspectium

May 1, 2019 - September 2, 2025

Managed multiple engineering groups using agile methodologies, including Scrum and Kanban. Led performance reviews, promotions, and salary adjustments. Collaborated with DevOps director to achieve SOC2 compliance. Participated in product management and roadmap planning.

Principal Architect at Perspectium

July 1, 2017 - September 2, 2025

Co-founder and first employee hired to build Perspectium's SaaS products focused on enterprise clients integrating with ServiceNow and Salesforce at high volume and velocity. Developed Java and JavaScript applications, including ServiceNow and Salesforce integrations handling millions of daily transactions. Researched and developed integrations with other platforms and databases including Oracle, Postgres, AWS Redshift, and Snowflake. Deployed full cloud solution in AWS and established early engineering team practices and agile sprint processes. Served as scrum master and lead on sales calls and technical support.

Senior Software Engineer at EMC/Document Sciences

August 1, 2014 - September 2, 2025

Joined as part of Document Sciences acquisition by EMC focusing on Java application development for xPression document processing software. Developed web interfaces using servlets, Ext JS, jQuery, and RequireJS. Led mobile initiatives for tablet-optimized applications and integrated with Documentum platform. Managed offshore development teams with mixed waterfall and agile methodologies and received Excellence @ EMC awards for contributions.

Software Engineer II / Wireless Engineer at Document Sciences

January 1, 2010 - September 2, 2025

Developed BREW and Java wireless applications for multiple handsets and managed QA testing for certification. Participated in development of television streaming apps and ported Java workforce management location-based application. Led evaluations and prototyping of new software solutions to recommend technologies for future projects.

Senior Software Support Analyst / Software Support Analyst at TechFlow, Inc.

January 1, 2004 - September 2, 2025

Provided technical support for federal government GSA ITSS e-business web application, handling issue tracking and resolution. Developed LotusScript and Lotus Notes databases to support marketing sales quote processes. Created and managed LoadRunner scripts for load testing. Trained and mentored new support analysts through classroom and on-the-job training.

Owner at Saiborne LLC

December 1, 2021 - Present

Provide software consulting services to companies supporting all stages of the software lifecycle including pre-sales engineering, software development, onboarding, and technical support. Support Perspectium and Idera customers with proof of concepts, implementation services, level 3 technical support, and development of hotfixes in Java, JavaScript, and ServiceNow GlideScript. Develop service provider platform for onboarding and integrating franchisee customer workflows. Scoped and implemented ServiceNow instance migration and workflow integration with customer platforms. Established company organization structure, best practices, and product development processes from start to finish including product management, development, QA, and deployment.

Technical Advisor at Think of Us

June 1, 2025 - Present

Provide strategic guidance on all technical matters to the CEO and senior leadership, advising on technical investments. Former VP of Engineering overseeing technical strategy, roadmaps, budgeting, staffing and personnel decisions. Managed product, engineering, data, and IT teams including building a data lakehouse focused on live experience insights for the foster care system. Supported visual support services project developing web-based AI integrated applications. Audited organizational security practices creating new policies to ensure industry best practices for nonprofit security. Created IT organization providing technical support internally and to external partners including onboarding and offboarding processes. Member of senior leadership team ensuring alignment of organizational initiatives with the mission.

VP of Engineering at Think of Us

May 31, 2025 - September 2, 2025

Oversaw all technical aspects of the organization including strategy, budgeting, staffing, and personnel decisions. Led development of a municipal data lakehouse and AI-enabled web applications. Led security audits and remediation efforts to strengthen nonprofit security posture. Established IT organization and processes. Collaborated on organizational initiatives as a senior leadership member.

VP of Product & Engineering at Bit Titan / Perspectium

December 31, 2021 - September 2, 2025

Led transition of Perspectium to become a Bit Titan business unit and later under Idera after acquisitions. Collaborated with other business units on product development within company strategy. Implemented processes improving efficiency and scalability across customer-facing teams. Developed plans migrating customer cloud services across AWS, GCP, and Azure optimizing performance and cost. Managed budgets and team performance to adapt staffing and compensation to market and project needs.

Senior Director of Development & Professional Services at Perspectium

July 31, 2021 - September 2, 2025

Co-founder and first employee after CEO, led technical division growing engineering team to 30 including QA, Documentation, Data Science, Business Analyst and UI/UX departments. Led Professional Services team delivering customer solutions post-sale. Set vision and standards for development with new architecture and technologies including microservices built with Spring Boot, ReactJS, and NodeJS. Managed team metrics, performance reviews, and participation in product roadmaps. Led SOC2 compliance initiatives. Participated in presales scoping and pricing.

Principal Architect at Perspectium

July 31, 2017 - September 2, 2025

Co-founder and first employee hired to incubate SaaS products focused on enterprise customers integrating ServiceNow and Salesforce. Architected cloud-hosted service using Java messaging-based application with RabbitMQ. Developed JavaScript applications integrating with ServiceNow and Salesforce. Integrated with other platforms through database and REST API calls. Deployed full cloud solution on AWS. Led hiring and mentoring, designing new features, code reviews, and troubleshooting. Implemented agile sprint process and acted as scrum master. Provided first line support and implemented products with new customers.

Senior Software Engineer at EMC/Document Sciences

August 1, 2014 - September 2, 2025

Focused on development of Java applications for Document Sciences xPression document processing product line. Developed web interface applications with Java servlets, ExtJS, jQuery, and RequireJS. Lead engineer on new product released in 2012 enabling WYSIWYG document creation in-browser. Expanded division products reach into mobile wireless space with tablet-optimized versions. Worked cross-functionally to integrate xPression and Documentum platforms. Led offshore team managing proposals, requirements analysis, architecture design, staffing, and monthly feature sprints. Received awards for development and leadership of key projects.

Software Engineer II / Wireless Engineer at Document Sciences

January 1, 2010 - September 2, 2025

Developed Java and BREW wireless applications for over 25 handsets including porting workforce management location-based application and television streaming Java application. Performed QA testing during development and prior to release. Led evaluation and recommendation of new software for future projects including proof of concepts for HTML template loading, SMS sending for document workflows, and custom output methods. Provided first line technical support and training for new support analysts.

Senior Software Support Analyst / Software Support Analyst at TechFlow, Inc.

January 1, 2004 - September 2, 2025

Provided technical support for Federal Government GSA IT S S e-business web application. Researched and resolved user issues. Developed LotusScript code to fix application bugs. Developed Lotus Notes database for marketing sales quote process. Developed and administered LoadRunner scripts for application and server load testing. Trained and mentored new support analysts with classroom and on-the-job training.