Available to hire
Hi, I’m Posy Hovil, an enthusiastic individual who provides exceptional customer care and works efficiently both in a team and on my own. I have strong people skills, love solving problems, and am known as a reliable, hard-working contributor. I recently completed a Film degree at the University of Brighton and am building my independent, resourceful career in film and design.
My portfolio and experiences range from freelance editing and design to hospitality roles that sharpen my client-facing and organizational skills. Here’s a link to my work: Website not available. Sign in: https://www.twine.net/signup
Experience Level
Language
English
Fluent
French
Intermediate
Work Experience
Waitress at The Coal Shed
September 1, 2022 - PresentExplained menu enquiries with customers, gave recommendations on food and drinks, opened wine at table, supported a diverse team, and stepped in as KP when understaffed. Maintained customer rapport, handled complaints with care and urgency, and excelled in a fast-paced environment. Followed opening/closing routines to ensure cleanliness.
Waitress / Bartender at The Cornish Arms
December 1, 2020 - July 1, 2023Discussed menu items and dietary concerns, noted special requests. Led the bar and restaurant independently, demonstrated organisational skills and management. Performed closing duties, cleaned and sanitised, replenished stock, and resolved customer complaints professionally.
Shopkeeper / Retail Assistant at Dempsey’s Gallery
June 1, 2023 - August 1, 2023Upsold and explained artwork to enquiries; trusted with opening and closing duties; gained confidence in explaining products to customers.
Customer Assistant at Marks and Spencer
October 1, 2021 - August 1, 2022Handled cash and card payments; managed customer complaints with prompt resolutions; contributed across store areas; trained new staff; advised on product selection.
Retail Assistant at WaveHunters
June 1, 2021 - September 1, 2021Stock replenishment and store maintenance; opened/closed store; processed stock deliveries and paperwork; booked boat/fishing tours in-store; delivered positive in-store customer service.
Cafe Worker at Krab Pot
May 1, 2019 - June 1, 2020Managed seating to optimise space; prepared drinks (smoothies, coffees, milkshakes); served up to 12 tables simultaneously; processed payments; provided allergy information and menu recommendations.
Waitress at The Coal Shed, Brighton
September 1, 2022 - PresentWaitress responsible for explaining menu enquiries, recommending food and drinks (pairings), opening wine at table, supporting a diverse team, and handling complaints with care and urgency. Maintained opening/closing routines to ensure cleanliness and upkeep; received positive reviews on TripAdvisor/Google for service.
Customer Assistant at Marks and Spencer's
October 1, 2021 - August 1, 2022Handled cash and card payments, managed customer complaints with prompt resolutions, assisted in multiple store areas (Food Hall, Cafe, Clothing, Homeware, Backstage), received positive customer feedback and helped train new staff.
Waitress/Bartender at The Cornish Arms
December 1, 2020 - July 1, 2023Discussed menu items and dietary concerns, noted special requests. Led the bar and restaurant on my own, demonstrating strong organisation and responsibility. Performed closing duties, sanitising and replenishing stock for the next day. Resolved customer complaints professionally and politely, and assisted with guest check-in for rooms above.
Shopkeeper/Retail Assistant at Dempsey’s Gallery
June 1, 2023 - August 10, 2023Upsold artwork and explained pieces, opened and closed the shop, and built confidence in explaining products to customers. Grew familiarity with in-store sales and customer engagement.
Freelance Editor/ Designer at CHILD OF
February 1, 2025 - PresentDesigned T-Shirts/Tote bags aligned with brand identity using Photoshop. Researched and trialed eco-friendly material suppliers. Planned three short-form marketing videos for social media. Collaborated with charity founder on short films highlighting the charity’s work. Opportunity to install and screen work in a gallery.
Shopkeeper/ Retail Assistant at DEMPSEY’S GALLERY
June 1, 2023 - August 10, 2023Upsold and explained artwork to customers; trusted with opening and closing the shop; built confidence in product explanations and customer interactions.
Education
Upper Second Class Honors Degree in Film (BA Hons) at University of Brighton
January 11, 2030 - July 1, 2025A-Levels in Sociology at Truro College - Truro, Cornwall
January 11, 2030 - August 1, 2021A-Levels in Media at Truro College - Truro, Cornwall
January 11, 2030 - August 1, 2021A-Levels in Modern History at Truro College - Truro, Cornwall
January 11, 2030 - August 1, 2021GCSE English Language at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE Maths at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE English Literature at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE History at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE Art and Design at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE Media at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE French at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE Physics at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE Ethics, Philosophy and Religion at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019Upper Second Class Honors Degree in Film (BA Hons) at University of Brighton
January 11, 2030 - July 1, 2025A-Levels at Truro College - Truro, Cornwall
January 11, 2030 - January 29, 2026A-Levels at Truro College - Truro, Cornwall
January 11, 2030 - January 29, 2026A-Levels at Truro College - Truro, Cornwall
January 11, 2030 - January 29, 2026GCSEs at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019Upper Second Class Honors Degree in Film (BA Hons) at University of Brighton
January 11, 2030 - July 1, 2025A-Levels in Sociology at Truro College - Truro, Cornwall
January 11, 2030 - August 1, 2021A-Levels in Media at Truro College - Truro, Cornwall
January 11, 2030 - August 1, 2021A-Levels in Modern History at Truro College - Truro, Cornwall
January 11, 2030 - August 1, 2021GCSE English Language at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE Maths at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE English Literature at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE History at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE Art and Design at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE Media at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE French at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE Physics at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019GCSE Ethics, Philosophy and Religion at Wadebridge School - Wadebridge, Cornwall
January 11, 2030 - August 1, 2019Upper Second Class Honors Degree in Film (BA Hons) at University of Brighton
January 11, 2030 - July 1, 2025A-Levels, Sociology at Truro College
January 11, 2030 - August 1, 2021A-Levels, Media at Truro College
January 11, 2030 - August 1, 2021A-Levels, Modern History at Truro College
January 11, 2030 - August 1, 2021GCSEs, English Language at Wadebridge School
January 11, 2030 - August 1, 2019GCSEs, Maths at Wadebridge School
January 11, 2030 - August 1, 2019GCSEs, English Literature at Wadebridge School
January 11, 2030 - August 1, 2019GCSEs, History at Wadebridge School
January 11, 2030 - August 1, 2019GCSEs, Art and Design at Wadebridge School
January 11, 2030 - August 1, 2019GCSEs, Media at Wadebridge School
January 11, 2030 - August 1, 2019GCSEs, French at Wadebridge School
January 11, 2030 - August 1, 2019GCSEs, Physics at Wadebridge School
January 11, 2030 - August 1, 2019GCSEs, Ethics, Philosophy and Religion at Wadebridge School
January 11, 2030 - August 1, 2019Upper Second Class Honors Degree in Film (BA Hons) at University of Brighton
January 11, 2030 - July 1, 2025A-Levels Sociology at Truro College
January 11, 2030 - August 1, 2021A-Levels Media at Truro College
January 11, 2030 - August 1, 2021A-Levels Modern History at Truro College
January 11, 2030 - August 1, 2021GCSE English Language at Wadebridge School
January 11, 2030 - August 1, 2019GCSE Maths at Wadebridge School
January 11, 2030 - August 1, 2019GCSE English Literature at Wadebridge School
January 11, 2030 - August 1, 2019GCSE History at Wadebridge School
January 11, 2030 - August 1, 2019GCSE Art and Design at Wadebridge School
January 11, 2030 - August 1, 2019GCSE Media at Wadebridge School
January 11, 2030 - August 1, 2019GCSE French at Wadebridge School
January 11, 2030 - August 1, 2019GCSE Physics at Wadebridge School
January 11, 2030 - August 1, 2019GCSE Ethics, Philosophy and Religion at Wadebridge School
January 11, 2030 - August 1, 2019Qualifications
Industry Experience
Retail, Travel & Hospitality, Media & Entertainment, Professional Services, Education
Experience Level
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