2-paragraph first-person bio, friendly tone

Tushar Patil

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Language

English
Fluent

Work Experience

Career Break / Parental Leave
October 1, 2024 - Present
Extended parental leave; preparing to re-enter the workforce and contribute agile leadership to digital product delivery.
Agile Project Manager | Senior Scrum Master at Smile Digital Health
August 1, 2022 - October 1, 2024
Directed a data pipeline modernization project using AWS, Azure Data Factory, Snowflake, and Databricks to enable cloud-first interoperability for provincial healthcare networks. Managed data ingestion, modeling, and transformation workflows with governance and quality standards. Led a multi-disciplinary team (data engineering, BI, QA, DevOps) delivering scalable ETL/ELT solutions; improved reporting accuracy by 40%. Partnered with data science teams to implement predictive and descriptive analytics; migrated legacy datasets to cloud-based data warehouse; reduced report refresh latency by 60%. Built KPI dashboards in Power BI and Tableau; owned RAID log; automated data validation scripts; delivered analytics roadmaps; mentored team members; ensured security/compliance tasks tracked to backlog. Achieved 100% MVP delivery rate for a provincial interoperability project.
Project Manager | Scrum Master at Shoppers Drug Mart/Loblaw
October 1, 2020 - August 1, 2022
Led retail technology transformation across e-commerce, supply chain, and customer experience; modernized backend processes including real-time inventory synchronization and digital order management; delivered features such as digital flyer integration and real-time inventory checks to improve customer journeys. Coordinated cross-system integration with finance, operations, and vendor teams; maintained RAID logs; created Jira/MS Project dashboards; supported weekly executive reviews; achieved 95% on-time sprint delivery; fostered alignment among pods, external partners, and senior leaders.
Scrum Master | Project Coordinator at G4S Secure Solutions
January 1, 2018 - October 1, 2020
Led Agile delivery of an enterprise scheduling and dispatch system serving 5,000+ security personnel nationwide. Coordinated sprint planning, backlog refinement, and daily stand-ups across HR, Finance, and IT; partnered with risk and audit teams to ensure security and operational controls compliance. Created centralized dashboards for scheduling, payroll, and HR data; oversaw backlog management and UAT; delivered a service ticketing module reducing manual dispatch errors by 40% and improving SLA adherence; mentored end users and stakeholders to drive adoption; acted as liaison between technical, business, and executive teams.

Education

PG Diploma: Advanced Project management & Strategic Leadership at Lambton College of Arts & Technology
January 11, 2030 - August 1, 2017
Bachelor of Engineering at University of Pune
January 11, 2030 - June 1, 2014
PG Diploma at Lambton College of Arts & Technology
January 11, 2030 - January 24, 2026
Bachelor of Engineering at University of Pune
January 11, 2030 - January 24, 2026

Qualifications

Advanced Scrum Certified (A-CSM)
January 11, 2030 - January 24, 2026
Certified Scrum Master (CSM)
January 11, 2030 - January 24, 2026
SAFe Advanced Scrum Master (SASM)
January 11, 2030 - January 24, 2026
Project Management Professional (PMP) - Aspiring
January 11, 2030 - January 24, 2026
Advanced Scrum Certification (A-CSM)
January 11, 2030 - January 24, 2026
Certified Scrum Master (CSM)
January 11, 2030 - January 24, 2026
SAFe Advanced Scrum Master (SASM)
January 11, 2030 - January 24, 2026
Project Management Professional (PMP) – Aspiring
January 11, 2030 - January 24, 2026

Industry Experience

Healthcare, Retail, Professional Services