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I am a manager with 20 years of experience across multiple industries, skilled in creating and leading projects and teams of 20–40 direct reports. I specialize in operations, IT delivery, and human resources, driving efficiency through process optimization and automation, and I have a proven track record across telecoms, EU funds, energy, beauty, IT, legal, retail, pharmaceuticals, MedTech, FinTech, and manufacturing. I’m passionate about applying AI capabilities to real-world business challenges and thrive in both startups and multinational environments. I’m adaptable, people‑oriented, proactive, and highly capable of multitasking in fast-paced settings. I enjoy collaborating with diverse stakeholders, from executives to frontline teams, to deliver measurable value, improve daily operations, and foster a positive workplace culture while ensuring compliance and continuous improvement.…I am a manager with 20 years of experience across multiple industries, skilled in creating and leading projects and teams of 20–40 direct reports. I specialize in operations, IT delivery, and human resources, driving efficiency through process optimization and automation, and I have a proven track record across telecoms, EU funds, energy, beauty, IT, legal, retail, pharmaceuticals, MedTech, FinTech, and manufacturing. I’m passionate about applying AI capabilities to real-world business challenges and thrive in both startups and multinational environments. I’m adaptable, people‑oriented, proactive, and highly capable of multitasking in fast-paced settings. I enjoy collaborating with diverse stakeholders, from executives to frontline teams, to deliver measurable value, improve daily operations, and foster a positive workplace culture while ensuring compliance and continuous improvement.

Paulina Wrótny

Project Manager, Product Designer, Brand Designer, +2

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I am a manager with 20 years of experience across multiple industries, skilled in creating and leading projects and teams of 20–40 direct reports. I specialize in operations, IT delivery, and human resources, driving efficiency through process optimization and automation, and I have a proven track record across telecoms, EU funds, energy, beauty, IT, legal, retail, pharmaceuticals, MedTech, FinTech, and manufacturing. I’m passionate about applying AI capabilities to real-world business challenges and thrive in both startups and multinational environments. I’m adaptable, people‑oriented, proactive, and highly capable of multitasking in fast-paced settings. I enjoy collaborating with diverse stakeholders, from executives to frontline teams, to deliver measurable value, improve daily operations, and foster a positive workplace culture while ensuring compliance and continuous improvement.…I am a manager with 20 years of experience across multiple industries, skilled in creating and leading projects and teams of 20–40 direct reports. I specialize in operations, IT delivery, and human resources, driving efficiency through process optimization and automation, and I have a proven track record across telecoms, EU funds, energy, beauty, IT, legal, retail, pharmaceuticals, MedTech, FinTech, and manufacturing. I’m passionate about applying AI capabilities to real-world business challenges and thrive in both startups and multinational environments. I’m adaptable, people‑oriented, proactive, and highly capable of multitasking in fast-paced settings. I enjoy collaborating with diverse stakeholders, from executives to frontline teams, to deliver measurable value, improve daily operations, and foster a positive workplace culture while ensuring compliance and continuous improvement.

Available to hire

I am a manager with 20 years of experience across multiple industries, skilled in creating and leading projects and teams of 20–40 direct reports. I specialize in operations, IT delivery, and human resources, driving efficiency through process optimization and automation, and I have a proven track record across telecoms, EU funds, energy, beauty, IT, legal, retail, pharmaceuticals, MedTech, FinTech, and manufacturing. I’m passionate about applying AI capabilities to real-world business challenges and thrive in both startups and multinational environments.

I’m adaptable, people‑oriented, proactive, and highly capable of multitasking in fast-paced settings. I enjoy collaborating with diverse stakeholders, from executives to frontline teams, to deliver measurable value, improve daily operations, and foster a positive workplace culture while ensuring compliance and continuous improvement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

Polish

Fluent

English

Advanced

Work Experience

HR Business Partner at TALKIN THINGS SA

January 1, 2024 - Present

Led HR strategy, recruitment, onboarding, payroll processing, and compliance; implemented ERP/HCM functionality and data migration; supported audits (ISO, GDPR) and employer branding initiatives.

Operations Manager at CLEBRE SA

January 1, 2019 - January 1, 2024

Oversaw HR, operations, finance, and marketing for MedTech, including building a virtual medical clinic, managing EU funds, and coordinating organizational transformation; led cross-functional teams and partnerships.

Operations Manager at NOCTUAI Sp. z o.o.

January 1, 2018 - January 1, 2024

Led transition from service-based to product-based model; managed EU funds and key client relationships; oversaw rebranding and growth initiatives across the organization.

Operations Manager at BOOKSY Sp. z o.o.

January 1, 2016 - January 1, 2018

Built the Back Office department from scratch, maintained product attractiveness, and implemented an online payment system; managed a 30-person team to support growth.

Delivery Manager at SOLUTIONS LAB Sp. z o.o.

January 1, 2015 - December 31, 2015

Managed end-to-end projects, implemented the Sales Force Automation system for multiple clients, and ensured alignment with client needs through architecture and backlog management.

HR Business Partner at AMB ENERGIA S.A

January 1, 2014 - December 31, 2015

Established HR department for a newly formed company; recruited 200 sales representatives; developed EVP and onboarding, training and payroll processes.

Operations Director at FORTUM OYJ

January 1, 2010 - December 31, 2014

Launched a new branch, built a 30-person SSC/GBS/Back Office team, and contributed to 20% market share growth; managed a large B2B portfolio and negotiated long-term contracts.

EU Funds and Public Opinion Manager at ECORYS Polska Sp. z o.o.

January 1, 2009 - December 31, 2010

Managed end-to-end EU-funded projects, including website development, outreach campaigns, and trainings; led a 20-person team and oversaw budget and reporting.

Delivery Manager at NETIA S.A

January 1, 2008 - December 31, 2009

Led a 40-person team; defined KPIs, managed end-to-end project cycles, and delivered agile-based implementations for telecom projects.

Sales Team Manager at W INVESTMENTS S.A. (INTERNET GROUP S.A)

January 1, 2007 - December 31, 2008

Managed 30-person sales team, delivered product and sales training, and implemented scalable processes to support growth.

Sales Team Manager at D+S Europe AG

January 1, 2006 - December 31, 2007

Led a 20-person telesales team; drove sales performance and implemented process improvements across sales operations.