Available to hire
UX & Research designer focused on uncovering quiet friction and turning it into clear, user-centered interaction design. Experienced in user research, thematic analysis, usability testing, and information architecture to create interfaces that reduce internal friction and improve task success.
Worked end-to-end across discovery, prototyping, and validation—using Figma, design thinking/Double Diamond methods, and AI-assisted prototyping & prompt engineering to improve flow, trust, and learning outcomes. Known for cross-functional collaboration, empathy, and translating diverse stakeholder needs into intuitive product experiences.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Korean
Intermediate
Work Experience
Marketing Assistant at VivaShopping Ltd
January 1, 2026 - March 1, 2026Assisted marketing operations and supported campaign execution using customer behavior signals and trust-building touch points to improve engagement and conversion. Contributed to data-informed promotional efforts and iterative improvement based on performance insights.
UX/UI Design Intern at Foodstuffs North Island Limited
February 1, 2025 - April 1, 2025Designed interfaces that minimise internal friction and improve cognitive flow as part of the Power Platform Adoption & Governance Refresh; created wireframes, prototypes, and visual designs; collaborated with cross-functional teams and validated directions via 15+ employees to translate internal needs into intuitive interfaces.
Marketing Assistant at Viva Shopping Ltd
January 1, 2016 - March 1, 2016Supported marketing campaigns, conducted customer insights, and contributed to digital touchpoints during the 8‑week engagement.
Education
NZQA Level 5 & 6 Certificate in Digital Technology Product Solution at Mission Ready
February 1, 2024 - December 1, 2024Product Design (UK-based) - Blossom UX School (480 hours) at Blossom UX School
November 1, 2024 - April 1, 2025Diploma of Education in Web Page, Digital /Multimedia and Information Resources Design at Yoo bee College of Creative Innovation
January 11, 2030 - July 4, 2026Product Solution (NZQA Level 5 & 6 Certificate in Digital Technology) at Mission Read y
February 1, 2024 - December 1, 2024Product Design Course (480 hours, UK-based) at Blossom UX School
November 1, 2024 - April 1, 2025Diploma of Education in Web Page, Digital /Multimedia and Information Resources at Yoo bee Colle ge of Creati ve Inno vation
January 11, 2030 - July 12, 2026Qualifications
NZQA Level 5 & 6 Certificate in Digital Technology Product Solution
February 1, 2024 - December 1, 2024Ringle Design Challenge Award – Education App for AI Learning
January 1, 2016 - March 1, 2016UX/UI Design Intern (internship role; no formal license listed)
February 1, 2025 - April 1, 2025Industry Experience
Software & Internet, Education, Media & Entertainment, Professional Services, Retail
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