BK

Bokyeong kim

Available to hire

UX & Research designer focused on uncovering quiet friction and turning it into clear, user-centered interaction design.

About

UX & Research designer focused on uncovering quiet friction and turning it into clear, user-centered interaction design. Experienced in user research, thematic analysis, usability testing, and information architecture to create interfaces that reduce internal friction and improve task success.

Worked end-to-end across discovery, prototyping, and validation—using Figma, design thinking/Double Diamond methods, and AI-assisted prototyping & prompt engineering to improve flow, trust, and learning outcomes. Known for cross-functional collaboration, empathy, and translating diverse stakeholder needs into intuitive product experiences.

  • Joined July 2026

Industry experience

  • Software & Internet
  • Education
  • Media & Entertainment
  • Professional Services
  • Retail

Projects · 1

Work experience

Marketing Assistant · VivaShopping LtdJan 2026 – Mar 2026 · 3 mos

Assisted marketing operations and supported campaign execution using customer behavior signals and trust-building touch points to improve engagement and conversion. Contributed to data-informed promotional efforts and iterative improvement based on performance insights.

UX/UI Design Intern · Foodstuffs North Island LimitedFeb 2025 – Apr 2025 · 3 mos

Designed interfaces that minimise internal friction and improve cognitive flow as part of the Power Platform Adoption & Governance Refresh; created wireframes, prototypes, and visual designs; collaborated with cross-functional teams and validated directions via 15+ employees to translate internal needs into intuitive interfaces.

Marketing Assistant · Viva Shopping LtdJan 2016 – Mar 2016 · 3 mos

Supported marketing campaigns, conducted customer insights, and contributed to digital touchpoints during the 8‑week engagement.

Education· 6

NZQA Level 5 & 6 Certificate in Digital Technology Product Solution · Mission Ready2024
Product Design (UK-based) - Blossom UX School (480 hours) · Blossom UX School2024 – 2025
Diploma of Education in Web Page, Digital /Multimedia and Information Resources Design · Yoo bee College of Creative Innovation2030 – 2026
Product Solution (NZQA Level 5 & 6 Certificate in Digital Technology) · Mission Read y2024

Certifications and awards

NZQA Level 5 & 6 Certificate in Digital Technology Product Solution2024
Ringle Design Challenge Award – Education App for AI Learning2016
UX/UI Design Intern (internship role; no formal license listed)2025

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