I’m a customer-focused Marketing & Business Development professional with experience managing lead pipelines, reviewing enquiries for accuracy, and converting prospects through consultative communication across Instagram, Facebook, email, and direct messaging. I’m especially strong at explaining pricing and next steps clearly, handling objections, and aligning customer expectations with real market realities.
I use CRM systems like HubSpot to keep interaction records accurate and ensure smooth follow-ups and handovers between marketing and sales. I’ve also built SEO-informed social content, analyzed engagement and campaign data, and translated insights into action—helping drive measurable growth in inbound leads, engagement, and conversions across my internships and business development roles.
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