I’m Rafael Chavantes, a Senior Full-Stack Engineer in São Paulo, focused on AI-assisted development and building production-grade software end-to-end. With 20+ years in technology—including nearly a decade at Cisco in complex enterprise environments—I’ve learned how to translate ambiguous business needs into reliable systems, from architecture and implementation to testing, debugging, and what ultimately ships. Since 2021, I’ve been delivering customer-facing and internal products across industries, often combining LLM-powered workflows (like RAG and guided decision systems) with deterministic validation and rules where accuracy and reliability matter. I use AI to accelerate execution, while staying responsible for the decisions that ensure the product works: defining the right solution, reviewing generated code, and choosing when not to use AI. I enjoy high-trust, autonomy-focused teams where clear goals and technical ownership lead to real outcomes.

Rafael Chavantes

I’m Rafael Chavantes, a Senior Full-Stack Engineer in São Paulo, focused on AI-assisted development and building production-grade software end-to-end. With 20+ years in technology—including nearly a decade at Cisco in complex enterprise environments—I’ve learned how to translate ambiguous business needs into reliable systems, from architecture and implementation to testing, debugging, and what ultimately ships. Since 2021, I’ve been delivering customer-facing and internal products across industries, often combining LLM-powered workflows (like RAG and guided decision systems) with deterministic validation and rules where accuracy and reliability matter. I use AI to accelerate execution, while staying responsible for the decisions that ensure the product works: defining the right solution, reviewing generated code, and choosing when not to use AI. I enjoy high-trust, autonomy-focused teams where clear goals and technical ownership lead to real outcomes.

Available to hire

I’m Rafael Chavantes, a Senior Full-Stack Engineer in São Paulo, focused on AI-assisted development and building production-grade software end-to-end. With 20+ years in technology—including nearly a decade at Cisco in complex enterprise environments—I’ve learned how to translate ambiguous business needs into reliable systems, from architecture and implementation to testing, debugging, and what ultimately ships.

Since 2021, I’ve been delivering customer-facing and internal products across industries, often combining LLM-powered workflows (like RAG and guided decision systems) with deterministic validation and rules where accuracy and reliability matter. I use AI to accelerate execution, while staying responsible for the decisions that ensure the product works: defining the right solution, reviewing generated code, and choosing when not to use AI. I enjoy high-trust, autonomy-focused teams where clear goals and technical ownership lead to real outcomes.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Advanced
Spanish; Castilian
Advanced
Portuguese
Fluent

Work Experience

Self-Employed Full Stack Engineer
October 1, 2021 - Present
End-to-end software delivery, translating business and product requirements into technical solutions—from problem framing and solution design through implementation, testing, deployment, and production maintenance. Build production systems using AI-assisted workflows (agent orchestration with hands-on architecture, code review, debugging, testing, and technical decision-making). Develop AI-enabled products including RAG/knowledge retrieval, API integrations, automation workflows, internal tools, and customer-facing applications. Make explicit choices about where AI adds value versus where deterministic code, validation rules, and human review are required for reliability and business rule correctness.
High Touch Operations Manager | Technical Account Management at Cisco
January 1, 2019 - October 1, 2021
Managed the technical relationship with critical enterprise customers, bridging business needs, technical teams, and delivery. Coordinated technical projects and cross-functional activities to align customer priorities and engineering execution. Provided technical guidance across complex Collaboration and Data Center environments, supporting problem resolution and customer decision-making while combining technical depth with stakeholder management.
High Touch Engineer at Cisco
June 1, 2014 - December 1, 2018
Provided advanced technical support for Cisco Collaboration environments, including root cause analysis, troubleshooting, and resolution of critical issues. Worked with enterprise customers to understand architectures, investigate complex problems, and develop practical technical solutions. Participated in proof-of-concept initiatives (including Hosted Collaboration Solution supporting Rio 2016 Olympic Games) and delivered technical knowledge transfer for customers operating business-critical infrastructure.
Customer Support Engineer at Cisco
November 1, 2012 - June 1, 2014
Provided advanced post-sales technical support for large and critical enterprise accounts across Latin America. Investigated complex Unified Communications environments using system-level troubleshooting, architecture analysis, and root cause identification. Worked with protocols and distributed infrastructure including SIP, H323, MGCP, and SCCP, translating investigations into customer-specific solutions with attention to reliability, operational context, and business impact.
Technology Consultant at HP
March 1, 2011 - November 1, 2012
Led planning, design, and implementation of Unified Communications solutions for a global mining company. Worked alongside architecture teams to translate business and infrastructure requirements into practical technology solutions.
Network Engineer at FMC Technologies
November 1, 2008 - March 1, 2011
Managed Unified Communications infrastructure for Latin America, supporting reliable operation across the region. Led technical projects from planning through deployment, coordinating implementation of enterprise communication solutions.
Network Analyst at Rede D'Or
April 1, 2008 - October 1, 2008
Managed data and voice network infrastructure across 40 remote offices and 3 major hospitals, supporting reliability in a critical healthcare environment.
Network Analyst at Orange Business Services
March 1, 2007 - April 1, 2008
Supported enterprise data networks and resolved complex infrastructure issues across Cisco and Nortel environments. Worked with routing protocols including BGP, OSPF, and RIP, strengthening the systems and troubleshooting foundation used in later technical roles.
Network Analyst at PUC Rio
June 1, 2005 - August 1, 2006
Managed data and voice network infrastructure supporting routing, switching, security, and IP telephony environments.

Education

MBA em Desenvolvimento Humano de Gestores, Gestão de Pessoas com Ênfase em Liderança Organizacional at Fundação Getulio Vargas
January 1, 2019 - January 1, 2020
Design Thinking Specialist at Echos - Innovation Lab
January 1, 2020 - January 1, 2020
Associate's degree at Universidade do Sul de Santa Catarina
January 1, 2011 - January 1, 2013

Qualifications

Bubble.io Developer Certification
January 11, 2030 - September 2, 2026
Javascript for Developers
January 11, 2030 - September 2, 2026
CCIE Voice #40912
January 11, 2030 - September 2, 2026

Industry Experience

Software & Internet, Telecommunications, Computers & Electronics, Professional Services, Retail, Healthcare, Transportation & Logistics, Agriculture & Mining

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

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