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Creative operations and media production lead with 12+ years building the systems and the content that keep creative teams moving. At Learnship Networks, led a two-person internal media unit serving four departments across a global B2B SaaS company, producing everything from C-level presentations and onboarding video series to product videos and social content, while building the workflow systems that cut production cycles 45-65% and held 98% on-time delivery. Operational decisions grounded in how the work actually gets made. Trilingual (PT, EN, ES), German B2, French in progress.…Creative operations and media production lead with 12+ years building the systems and the content that keep creative teams moving. At Learnship Networks, led a two-person internal media unit serving four departments across a global B2B SaaS company, producing everything from C-level presentations and onboarding video series to product videos and social content, while building the workflow systems that cut production cycles 45-65% and held 98% on-time delivery. Operational decisions grounded in how the work actually gets made. Trilingual (PT, EN, ES), German B2, French in progress.

Rafaella Ruiz

Film Producer, Video Editor, Creative Director, +2

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Creative operations and media production lead with 12+ years building the systems and the content that keep creative teams moving. At Learnship Networks, led a two-person internal media unit serving four departments across a global B2B SaaS company, producing everything from C-level presentations and onboarding video series to product videos and social content, while building the workflow systems that cut production cycles 45-65% and held 98% on-time delivery. Operational decisions grounded in how the work actually gets made. Trilingual (PT, EN, ES), German B2, French in progress.…Creative operations and media production lead with 12+ years building the systems and the content that keep creative teams moving. At Learnship Networks, led a two-person internal media unit serving four departments across a global B2B SaaS company, producing everything from C-level presentations and onboarding video series to product videos and social content, while building the workflow systems that cut production cycles 45-65% and held 98% on-time delivery. Operational decisions grounded in how the work actually gets made. Trilingual (PT, EN, ES), German B2, French in progress.

Available to hire

Creative operations and media production lead with 12+ years building the systems and the content that keep creative teams
moving. At Learnship Networks, led a two-person internal media unit serving four departments across a global B2B SaaS
company, producing everything from C-level presentations and onboarding video series to product videos and social content,
while building the workflow systems that cut production cycles 45-65% and held 98% on-time delivery. Operational decisions
grounded in how the work actually gets made. Trilingual (PT, EN, ES), German B2, French in progress.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

Portuguese

Fluent

English

Fluent

Spanish; Castilian

Advanced

German

Intermediate

French

Beginner

Work Experience

Operations Manager at Höveler Legal HR Professional Negotiation

June 1, 2026 - Present

Managed operations and administrative functions for a boutique legal HR firm, including process documentation and workflow management. Drove further automation of internal processes using AI tools and workflow systems. Handled marketing and social media content as part of general administration.

Creative Operations & Media Production Lead at Learnship Networks GmbH

January 1, 2022 - March 1, 2026

Led a two-person internal media unit serving four departments at a global B2B SaaS company. Produced C-level presentations, onboarding video series, product videos, and social content, while building workflow infrastructure including company-wide media library, sales hub, standardized templates, and production trackers. Reduced design and video production cycles by 45–65% and cut average video turnaround from ~3 weeks to ~1 week through review simplification, production standardization, and capacity planning across 10+ concurrent stakeholders. Launched and managed a LinkedIn content program (Aug 2024–Oct 2025) delivering 98% on-time publishing and 5–7x benchmark engagement via analytics-led experimentation and AI-assisted workflows. Mentored a designer/animator on scalable production standards and priorities.

Senior Content Producer & Archive Operations Lead at Vídeo nas Aldeias

April 1, 2013 - March 1, 2018

Reorganized and digitized a partially cataloged Indigenous audiovisual collection (8,000+ hours of footage and 13,750+ photos), building metadata, taxonomy, and naming systems to make the archive searchable and accessible. Implemented conventions and access systems for distributed teams to reduce duplicated work and reliance on individual knowledge holders. Led end-to-end delivery of 77 films for VOD distribution on YouTube and Vimeo, preparing platform-ready packages including subtitles, metadata, thumbnails, and branding. Delivered three immersive filmmaking workshops in Indigenous villages, training community members with no prior film experience, and mentored a student whose debut short film was selected for Forumdoc.bh’s Mostra Olhar: um Ato de Resistência.