Available to hire
Hi, I’m Raju Kakarlapudi, a Principal QA Engineer and IT Project Manager with over 15 years delivering high-quality enterprise solutions across healthcare, telecom, and diagnostics. I lead global QA and project management teams, implement automation frameworks, and drive process improvements that reduce costs, boost performance, and ensure timely releases.
I’m proficient in guiding full SDLC/STLC lifecycles using Agile and Waterfall methodologies. I thrive on building strong stakeholder relationships, aligning QA strategy with business goals, and delivering robust software that meets regulatory standards.
Language
English
Fluent
Work Experience
Principal QC Engineer / IT Project Manager at U.S. Department of Health & Human Services (Contract)
November 1, 2023 - PresentLead QA and IT project management for HRSA programs; manage Tier 3 support, defect triage, and resolution across Test, Staging, and Production environments; use Jira for test case management, progress tracking, and defect communication; perform root-cause analysis using Splunk logs; coordinate issue resolution with Tier 2 teams via Salesforce; conduct Service Board meetings, daily Scrum calls, and end-user training on enhancements; deliver consistent reporting and ensure compliance with federal quality standards.
Senior Engineer SDET / Quality Lead at T-Mobile
August 1, 2018 - November 1, 2023Directed release quality and testing operations for global software initiatives, leading distributed onshore/offshore QA teams; designed and executed test strategies using ALM and Tricentis qTest for web and mobile applications; established an automation test framework leveraging ARD and Tosca, reducing manual regression time by 40%; oversaw defect triage, execution metrics, and release readiness reviews; facilitated the Sprint-to-T-Mobile billing transition using Amdocs Ensemble and Samson systems; implemented QA best practices, metrics dashboards, and agile ceremonies to improve delivery efficiency.
Software QA Lead at Quest Diagnostics
December 1, 2014 - July 1, 2018Managed a cross-functional team of QA engineers supporting diagnostic application testing; developed functional, regression, and load test strategies; created automation scripts using Selenium, Java, and TestNG; integrated builds with Maven and Jenkins; improved change management and defect triage processes, reducing post-release defects by 25%.
Sr. Software QA Engineer / Test Project Manager at T-Mobile
April 1, 2006 - November 1, 2014Oversaw QA and testing initiatives for telecom order entry and billing applications; automated regression testing using Oracle Apps Testing Suite; led stakeholder meetings, requirement sessions, and system integration testing across Agile and Waterfall projects; developed SQL scripts for backend testing and data validation in Oracle and UNIX environments; mentored new hires and offshore QA teams.
Education
MBA (Finance) at Webster University
January 11, 2030 - May 12, 2026Qualifications
Certified SAFe Agile Practitioner
January 11, 2030 - May 12, 2026Certified SAFe Scrum Master (SSM)
January 11, 2030 - May 12, 2026Industry Experience
Healthcare, Telecommunications, Life Sciences, Government, Professional Services
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