Available to hire
I am a personable and energetic receptionist with over four years of experience delivering excellent customer service in hospitality and sales environments. I enjoy helping guests and clients feel welcome while handling inquiries with professionalism and a proactive mindset.
My strengths include clear communication, problem solving, multitasking, and strong organizational skills. I am comfortable managing schedules, coordinating appointments, and supporting teams with administrative tasks, data entry, and follow-through to ensure smooth operations.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Arabic
Fluent
English
Fluent
Work Experience
Telemarketer at UMC Company
October 1, 2022 - October 1, 2022Received data and leads from the team leader; approached customers on behalf of Loops Live; explained app features and benefits; assisted customers with downloading and signing up; collected ID information to route to the proper department.
Telemarketer at UMC Company
October 1, 2022 - October 2, 2025Received data and leads from the team leader; approached customers on behalf of Loops Live; introduced the application and outlined features and benefits; assisted customers with downloading and signing up; collected IDs for proper department handling.
Telemarketer at UMC Company
October 1, 2022 - October 1, 2025Received data and leads from team leader; approached customers on behalf of Loops Live; explained application features and benefits; assisted customers to download and sign up; collected ID for routing to the proper department.
Telemarketer at UMC Company
October 1, 2022 - September 30, 2025Received data and leads; approached customers on behalf of Loops Live; explained application features and benefits; assisted customers to download and sign up; collected ID details and forwarded to the appropriate department after sign-up.
Telemarketer at UMC Company
October 1, 2022 - September 30, 2025Processed leads, represented Loops Live to customers, explained app features, assisted with download and sign-up, and collected IDs for routing to the proper department.
Telesales Agent at Symbios Company
May 1, 2022 - May 1, 2022Generated leads from Google and contacted prospects via phone calls and emails; set appointments between clients and customers; introduced company services and offerings; provided additional product details when requested; verified client data and forwarded information to the proper department.
Telesales Agent at Symbios Company
May 1, 2022 - October 2, 2025Generated leads from online sources and approached them via phone and email; set appointments between clients and customers; presented company services and product details; collected and forwarded contact information to the appropriate department.
Telesales Agent at Symbios Company
May 1, 2022 - October 1, 2025Generated leads from Google; set appointments between clients and customers; introduced company services and provided details; collected contact information and forwarded to proper departments.
Telesales Agent at Symbios Company
May 1, 2022 - September 30, 2025Generated leads from Google and approached prospects via phone calls and emails; set appointments between clients and customers; introduced company services and provided product details; verified contact information and forwarded data to the proper department.
Telesales Agent at Symbios Company
May 1, 2022 - September 30, 2025Generated leads via phone and email, set client appointments, introduced company services, and verified contact information for proper routing.
Telesales Agent at DGTL Company
June 1, 2021 - June 1, 2021Delivered scripted sales talks to customers via phone; built strong sales and interpersonal skills; provided information about products and services including membership details; recorded contact information; answered calls and transferred to appropriate staff; responded to questions; troubleshot issues and escalated when needed; supported inbound inquiries and verified customer information and orders.
Telesales Agent at DGTL Company
June 1, 2021 - October 2, 2025Delivered scripted sales talks to customers via manual and automatic dialing; built strong interpersonal skills with a confident, persuasive approach; provided information about products and services including membership details; recorded customer contacts; handled calls, messages, and escalation as needed; scheduled and followed up on leads.
Telesales Agent at DGTL Company
June 1, 2021 - October 1, 2025Delivered scripted sales talks to customers; provided product/service information; recorded contact details; handled inbound/outbound calls and escalated issues to proper departments; answered questions with knowledge responses; troubleshot issues as needed.
Telesales Agent at DGTL Company
June 1, 2021 - September 30, 2025Delivered scripted sales talks to customers via manual and automatic dialing; developed strong interpersonal skills with a confident and persuasive approach; provided information about products and services including membership details; recorded customer contact information; answered calls, took messages, and transferred calls to appropriate personnel; resolved questions and escalated issues as needed.
Telesales Agent at DGTL Company
June 1, 2021 - September 30, 2025Delivered scripted sales talks, provided product information, recorded customer details, handled inbound calls, and escalated issues as needed to appropriate departments.
Receptionist at Meramees Hotel
December 31, 2020 - October 1, 2025Answered high-volume calls and fielded inquiries; directed calls to appropriate personnel; maintained reception area; greeted guests and visitors; scheduled and confirmed tours and trips; wrote professional itineraries; resolved customer problems and complaints.
Receptionist at Meramees Hotel
December 1, 2020 - December 1, 2020Answered telephone lines and field inquiries from clients, vendors, and other callers; kept reception area clean; directed high-volume calls to appropriate personnel; corresponded with clients via email, telephone or postal mail; drafted professional documents for trips, safaris and tours; scheduled and confirmed appointments for tours; resolved customer problems and complaints; welcomed guests with friendly greetings and provided information; assisted visitors and directed them to appropriate offices.
Receptionist at Meramees Hotel
December 1, 2020 - October 2, 2025Answered high-volume telephone calls and fielded inquiries from clients and vendors; maintained a clean and welcoming reception area; directed callers to appropriate personnel; corresponded with clients via email and telephone; prepared professional documents for trips and tours; scheduled and confirmed appointments and meetings; resolved customer problems and complaints; greeted guests and visitors, providing information and guidance.
Receptionist at Meramees Hotel
December 1, 2020 - September 30, 2025Responded to high-volume calls and fielded inquiries from guests, vendors, and clients; maintained a clean, welcoming reception area; directed callers to appropriate staff; corresponded with clients via email, telephone, and mail; drafted professional trip and tour programs; scheduled and confirmed appointments for tours and trips; resolved customer problems and complaints; welcomed guests and provided information and directions.
Receptionist at Meramees Hotel
December 1, 2020 - September 30, 2025Answered high-volume phone calls, greeted guests, scheduled appointments for tours, resolved customer issues, and drafted professional communications; maintained a clean, welcoming reception area and provided information to clients and vendors.
Education
Bachelor of Laws at Helwan University Faculty Of Law
January 1, 2017 - January 1, 2022Bachelor of Laws at Helwan University Faculty Of Law
January 1, 2017 - January 1, 2022Bachelor of Laws at Helwan University Faculty Of Law
January 1, 2017 - December 31, 2022Bachelor of Laws (LLB) at Helwan University Faculty Of Law
January 1, 2017 - January 1, 2022Law at Helwan University Faculty Of Law
January 1, 2017 - December 31, 2022Qualifications
Industry Experience
Travel & Hospitality, Professional Services, Retail, Other, Media & Entertainment, Telecommunications
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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