Audio engineer, music producer, and sound designer with 10+ years of experience in professional music production and digital media, including recording, editing, mixing, and mastering using Logic Pro, Ableton Live, and FL Studio. Experienced in sound design, beat production, and refining audio assets to meet creative and technical requirements. Also skilled in IT operations and project coordination, supporting technology engagements, client go-lives, incident and issue management, documentation, and stakeholder communication. Combines structured project execution with strong audio production expertise to deliver polished, platform-ready media and reliable IT service outcomes.

Randell David Bautista

Audio engineer, music producer, and sound designer with 10+ years of experience in professional music production and digital media, including recording, editing, mixing, and mastering using Logic Pro, Ableton Live, and FL Studio. Experienced in sound design, beat production, and refining audio assets to meet creative and technical requirements. Also skilled in IT operations and project coordination, supporting technology engagements, client go-lives, incident and issue management, documentation, and stakeholder communication. Combines structured project execution with strong audio production expertise to deliver polished, platform-ready media and reliable IT service outcomes.

Available to hire

Audio engineer, music producer, and sound designer with 10+ years of experience in professional music production and digital media, including recording, editing, mixing, and mastering using Logic Pro, Ableton Live, and FL Studio. Experienced in sound design, beat production, and refining audio assets to meet creative and technical requirements.

Also skilled in IT operations and project coordination, supporting technology engagements, client go-lives, incident and issue management, documentation, and stakeholder communication. Combines structured project execution with strong audio production expertise to deliver polished, platform-ready media and reliable IT service outcomes.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Work Experience

Client Success Manager - Technology Engagement at Alorica Asia (RO HQ) Ltd
February 1, 2022 - January 31, 2026
Managed technology engagement for international clients across Technology, Banking, Healthcare, and Energy sectors. Supported program ramps to ensure IT readiness for launches, expansions, and operational scaling. Led new client go-lives from initiation to production by coordinating infrastructure, security, applications, and service delivery teams. Maintained executive relationships to help secure client renewals over 5 years, ensuring SLA and service alignment. Served as primary technology point of contact between client IT leadership and internal IT teams. Drove cross-functional escalation resolution to mitigate risk and maintain service continuity across global sites, partnering with Client Solutions to align technology capabilities with client growth and digital transformation initiatives.
Client Technology Manager at Alorica Asia (RO HQ) Ltd
October 1, 2021 - January 31, 2022
Supported pre-sales and new business opportunities by validating IT feasibility, infrastructure requirements, and solution alignment. Acted as IT liaison between internal technology teams and client IT organizations for day-to-day operational support. Served as Subject Matter Expert (SME) for client infrastructure, applications, network connectivity, and operational processes. Led client-facing IT communications during major incidents and service disruptions. Ensured timely completion and submission of Root Cause Analyses (RCA) in compliance with client SLAs and maintained comprehensive client-specific documentation and knowledge repositories. Identified service improvement and optimization opportunities aligned with client business objectives.
PMO Analyst II at Alorica Asia (RO HQ) Ltd
April 1, 2021 - October 31, 2021
Supported client technology engagement by maintaining relationships and service support models. Coordinated IT requirements and facilitated handoffs to PMO for seamless execution of client-related projects. Managed incident communications and contributed to Root Cause Analyses (RCA) and corrective action plans. Developed client-specific IT improvement initiatives to enhance operational efficiency and service quality.
Technology Project Coordinator at Wells Fargo EGS LLC
May 1, 2019 - October 31, 2020
Managed and coordinated activities and resources across a project lifecycle (initiation planning, execution/control, and closing) supporting large-scale, longer-term projects with medium to high scope, impact, risk, and complexity. Gathered project requirements, developed and maintained project documentation, and tracked/reported project and budget status. Identified project/production issues and recommended or escalated resources to avoid project delays. Scheduled and coordinated problem reviews and follow-ups on assigned actions, arranged/delivered training, and updated websites hosting project documents and reports.
Project Administrator / IT Operations Lead / IT Administrator at Astreya Partner Inc.
June 1, 2014 - May 31, 2019
Senior IT Engineer at Personal Computer Specialist Inc.
May 1, 2012 - May 31, 2014
Web Developer (Part-Time) at Openovate Labs
January 1, 2012 - March 31, 2012

Education

Bachelor of Science in Information Technology at Cavite State University – Cavite Campus
April 1, 2012 - August 28, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Computers & Electronics, Financial Services, Healthcare, Energy & Utilities, Telecommunications, Professional Services, Education, Real Estate & Construction