Paramjit Kaur

Available to hire

I'm a Malaysia Airlines-trained cabin crew and international Training & Communication professional with a track record of delivering stellar in-flight service, safety, and passenger care across multicultural…

About

I’m a Malaysia Airlines-trained cabin crew and international Training & Communication professional with a track record of delivering stellar in-flight service, safety, and passenger care across multicultural environments. I design engaging learning experiences, onboard onboarding, and promotional programs while coordinating cross-functional teams to elevate brand presence.

I excel at public-facing training, event coordination, and keynote-style communications, across UAE and Malaysia. My work blends empathy, professional presence, and a passion for comfort and safety, delivering positive experiences for customers, teams, and stakeholders alike.

  • 8 years' experience
  • Joined February 2026

Languages

  • EnglishFluent
  • MalayFluent
  • Panjabi, PunjabiAdvanced
  • HindiIntermediate
  • UrduIntermediate

Industry experience

  • Travel & Hospitality
  • Professional Services
  • Media & Entertainment
  • Transportation & Logistics
  • Education
  • Other

More experts in Dubai, United Arab Emirates

Work experience· 12 roles

Cabin Crew · Malaysia AirlinesJun 2023 – Jan 2026 · 2 yrs 8 mos

Deliver exceptional customer service to diverse international clientele, addressing inquiries and resolving in-flight issues with empathy, professionalism and cultural sensitivity. Maintained immaculate grooming and onboard performance. Delivered onboarding and upskilling workshops for new hires and cross-functional teams. Supported onboard conflict resolution and emergency readiness.

Cabin Crew · Malaysia Airlines (Batik Air Malaysia) / Batik AirJun 2023 – Jan 2026 · 2 yrs 8 mos

Delivered professional in-flight service on Boeing 737-800; maintained safety, customer engagement and upsell targets; navigated onboard service to up to 180 passengers.

Training Specialist · Store HubJun 2022 – Jun 2023 · 1 yr 1 mo

Designed and facilitated sales and non-sales training programs aligned with organizational objectives. Delivered onboarding and upskilling workshop for new hires and cross-functional teams including Sales, Customer Service, and Support.

Training Specialist · Store Hub DesignJun 2022 – Jun 2023 · 1 yr 1 mo
Instructor & Communications Trainer · General Assembly MalaysiaAug 2021 – Aug 2022 · 1 yr 1 mo
Cabin Crew Instructor & English Trainer · Skyvax Aerospace Training CenterJun 2021 – Mar 2022 · 10 mos
PR & Marketing Specialist · Tin City ImpactApr 2021 – Mar 2022 · 1 yr
Instructor & English Trainer · Skyvac Aerospace Training CenterJun 2020 – Mar 2021 · 10 mos

Education

· Sultan Idris Education University, Malaysia2030 – 2026
Bachelor's Degree in Education/Training & Communication · Sultan Idris Education University2030 – 2026

Certifications and awards· 11

First Aid & CPR2030 – 2026
Safety Management System (SMS)2030 – 2026
Aviation Security (AVSEC)2030 – 2026
Safety Investigator2030 – 2026

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