Raquel Viviana Navas Moreno

Available to hire

Hello! I’m Raquel Viviana Navas Moreno, a bilingual remote professional from Colombia.

About

Hello! I’m Raquel Viviana Navas Moreno, a bilingual remote professional from Colombia. I specialize in translating, transcribing, administrative support, and seamless communication with international clients in English and Spanish.

With years of experience supporting diverse teams and projects, I deliver accurate translations and transcriptions, manage data and documentation, and maintain confidentiality and reliability in fast-paced remote environments.

  • 9 years' experience
  • Joined April 2026

Languages

  • Spanish; CastilianFluent
  • EnglishAdvanced

Industry experience

  • Professional Services
  • Media & Entertainment
  • Software & Internet

Work experience· 6 roles

AI Data Annotator · OutlierFeb 2026 – Present · 10 mos

Annotate and evaluate data for AI training, including audio, image, and video tasks. Perform transcription and correction of audio files ensuring accuracy and clarity. Conduct audio quality evaluation and comparison tasks following strict guidelines. Compare visual data (images and video) to support model training and validation. Maintain high-quality standards and meet productivity targets in a remote workflow.

Freelance Translator & Transcriptionist · Higashi EnterprisesJan 2023 – Jan 2025 · 2 yrs 1 mo

Translated and transcribed audio files from Spanish to English under strict quality standards. Ensured compliance with linguistic accuracy, formatting, and client guidelines. Delivered projects on time with consistent client satisfaction.

Bilingual Customer Service Representative · Transcom Worldwide TWW SASJan 2021 – Jan 2022 · 1 yr 1 mo

Managed customer inquiries in English and Spanish for international clients. Supported sales campaigns (Papa John’s, Boston Proper) and achieved KPIs. Recognized twice as Employee of the Month for performance and leadership.

Bilingual Customer Service Representative · Concentrix CVG ColombiaJan 2019 – Jan 2021 · 2 yrs 1 mo
Executive Assistant · Grupo Tuticket.com Colombia SASJan 2016 – Jan 2017 · 1 yr 1 mo
Customer Service Coordinator · Grupo Tuticket.com Colombia SASJan 2013 – Jan 2016 · 3 yrs 1 mo

Education

Associate’s degree in Business Administration and Gastronomy · INCAP2030 – 2013

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