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Hello! I’m Raquel Viviana Navas Moreno, a bilingual remote professional from Colombia. I specialize in translating, transcribing, administrative support, and seamless communication with international clients in English and Spanish. With years of experience supporting diverse teams and projects, I deliver accurate translations and transcriptions, manage data and documentation, and maintain confidentiality and reliability in fast-paced remote environments.…Hello! I’m Raquel Viviana Navas Moreno, a bilingual remote professional from Colombia. I specialize in translating, transcribing, administrative support, and seamless communication with international clients in English and Spanish. With years of experience supporting diverse teams and projects, I deliver accurate translations and transcriptions, manage data and documentation, and maintain confidentiality and reliability in fast-paced remote environments.

Raquel Viviana Navas Moreno

Audio Transcriber, Data Annotator, Data Collector, +3

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Hello! I’m Raquel Viviana Navas Moreno, a bilingual remote professional from Colombia. I specialize in translating, transcribing, administrative support, and seamless communication with international clients in English and Spanish. With years of experience supporting diverse teams and projects, I deliver accurate translations and transcriptions, manage data and documentation, and maintain confidentiality and reliability in fast-paced remote environments.…Hello! I’m Raquel Viviana Navas Moreno, a bilingual remote professional from Colombia. I specialize in translating, transcribing, administrative support, and seamless communication with international clients in English and Spanish. With years of experience supporting diverse teams and projects, I deliver accurate translations and transcriptions, manage data and documentation, and maintain confidentiality and reliability in fast-paced remote environments.

Available to hire

Hello! I’m Raquel Viviana Navas Moreno, a bilingual remote professional from Colombia. I specialize in translating, transcribing, administrative support, and seamless communication with international clients in English and Spanish.

With years of experience supporting diverse teams and projects, I deliver accurate translations and transcriptions, manage data and documentation, and maintain confidentiality and reliability in fast-paced remote environments.

Skills

Microsoft Word

Instagram

AI Data Labelling

Experience Level

Microsoft Word

Expert

Instagram

Intermediate

AI Data Labelling

Beginner

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

AI Data Annotator at Outlier

February 1, 2026 - Present

Annotate and evaluate data for AI training, including audio, image, and video tasks. Perform transcription and correction of audio files ensuring accuracy and clarity. Conduct audio quality evaluation and comparison tasks following strict guidelines. Compare visual data (images and video) to support model training and validation. Maintain high-quality standards and meet productivity targets in a remote workflow.

Freelance Translator & Transcriptionist at Higashi Enterprises

January 1, 2023 - January 1, 2025

Translated and transcribed audio files from Spanish to English under strict quality standards. Ensured compliance with linguistic accuracy, formatting, and client guidelines. Delivered projects on time with consistent client satisfaction.

Bilingual Customer Service Representative at Transcom Worldwide TWW SAS

January 1, 2021 - January 1, 2022

Managed customer inquiries in English and Spanish for international clients. Supported sales campaigns (Papa John’s, Boston Proper) and achieved KPIs. Recognized twice as Employee of the Month for performance and leadership.

Bilingual Customer Service Representative at Concentrix CVG Colombia

January 1, 2019 - January 1, 2021

Assisted English-speaking customers with billing, loyalty programs, and troubleshooting. Maintained accuracy in documentation and data management.

Executive Assistant at Grupo Tuticket.com Colombia SAS

January 1, 2016 - January 1, 2017

Supported commercial executives by organizing schedules, preparing documentation, and coordinating internal communication. Created and maintained files, reports, and databases. Assisted in logistical planning for nationwide events. Provided effective administrative support.

Customer Service Coordinator at Grupo Tuticket.com Colombia SAS

January 1, 2013 - January 1, 2016

Led customer service operations and coordinated ticketing organization nationwide. Resolved customer requests and ensured brand satisfaction at large-scale events.