I’m a versatile professional with experience in customer service, tutoring, and team coordination across fast-paced environments. I thrive on solving problems, delivering high-quality support, and collaborating with diverse teams. I’m fluent in Spanish and Basque with good English; I enjoy learning new skills like digital marketing, web development, and design, and I’m eager to contribute to dynamic projects, build strong client relationships, and grow within a friendly, forward-looking company.

Raquel

I’m a versatile professional with experience in customer service, tutoring, and team coordination across fast-paced environments. I thrive on solving problems, delivering high-quality support, and collaborating with diverse teams. I’m fluent in Spanish and Basque with good English; I enjoy learning new skills like digital marketing, web development, and design, and I’m eager to contribute to dynamic projects, build strong client relationships, and grow within a friendly, forward-looking company.

Available to hire

I’m a versatile professional with experience in customer service, tutoring, and team coordination across fast-paced environments. I thrive on solving problems, delivering high-quality support, and collaborating with diverse teams.

I’m fluent in Spanish and Basque with good English; I enjoy learning new skills like digital marketing, web development, and design, and I’m eager to contribute to dynamic projects, build strong client relationships, and grow within a friendly, forward-looking company.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

Basque
Fluent
English
Advanced
Spanish; Castilian
Fluent

Work Experience

Rental Agent at SiXT
September 30, 2025 - October 25, 2025
Delivered high-quality customer service in rental operations. Managed reservations, contracts, and client inquiries with accuracy. Ensured smooth day-to-day operations while meeting performance goals.
Private Tutor at Self-employed
June 30, 2023 - October 25, 2025
Helped students develop study habits, responsibility, and perseverance. Fostered self-confidence, curiosity, and motivation for continuous learning.
Client Service Professional (Internship) at McReif España | Amazon Experts Agency
September 30, 2021 - October 25, 2025
Assisted in graphic design, event organization, and press release drafting. Supported SEO, AdWords campaigns, and data analysis (Big Data, Machine Learning). Gained experience in web development (WordPress, PrestaShop). Contributed to international sales via marketplaces (Amazon, Alibaba, AliExpress).
Team Supervisor at La Churta
September 30, 2020 - October 25, 2025
Coordinated and supervised workflow in production. Oversaw quality control and storage of raw materials and finished products. Ensured compliance with hygiene, safety, and quality standards.
Rental Agent at Sixt
September 1, 2025 - September 1, 2025
Delivered high-quality customer service in rental operations. Managed reservations, contracts, and client inquiries with accuracy. Ensured smooth day-to-day operations while meeting performance goals.
Private Tutor at Self-employed
June 1, 2023 - June 1, 2023
Helped students develop study habits, responsibility, and perseverance. Fostered self-confidence, curiosity, and motivation for continuous learning.
Client Service Professional (Internship) at McReif España | Amazon Experts Agency
September 1, 2021 - September 1, 2021
Assisted in graphic design, event organization, and press release drafting. Supported SEO, AdWords campaigns, and data analysis (Big Data, Machine Learning). Gained experience in web development (WordPress, PrestaShop). Contributed to international sales via marketplaces (Amazon, Alibaba, AliExpress).
Team Supervisor at La Churta
September 1, 2020 - September 1, 2020
Coordinated and supervised workflow in production. Oversaw quality control and storage of raw materials and finished products. Ensured hygiene, safety, and quality standards compliance.

Education

Degree in Business Administration and Management, Marketing at University of the Basque Country (EHU/UPV)
January 11, 2030 - January 1, 2023
Master’s Degree at BIZIEE escuela Bilbao
January 11, 2030 - January 1, 2025
Advanced Diploma On-Camera Performances at BIZIEE escuela Bilbao
January 1, 2023 - December 31, 2024
Master’s Degree at BIZIEE School
January 1, 2023 - January 1, 2025
Advanced Diploma in On-Camera Performers at BIZIEE School
January 1, 2023 - January 1, 2024

Qualifications

Advanced Diploma On-Camera Performances
January 1, 2023 - December 31, 2024
Master’s Degree
January 11, 2030 - January 1, 2025
Degree in Business Administration and Management, Marketing
January 11, 2030 - January 1, 2023

Industry Experience

Education, Media & Entertainment, Software & Internet, Professional Services, Retail, Transportation & Logistics, Other