Product Manager at PersistOS

Launched platform solving AI memory constraints in a cross-functional team, gaining 60k visitors and 1k users. Developed product flow from research data, building a task-centric model that achieved a 78% CSAT at launch. Established a scalable design system with documentation for the Figma MCP server, allowing agentic development tools to easily implement designs. Partnered with engineering to refine LLM and ML elements through prompt engineering and iterative evaluation.

Product Design Intern at DivertissementAI

Defined features, designed flows and screens, iterated upon feedback, and delivered prototypes in Figma to developers for a new SaaS platform through weekly agile sprints. Orchestrated research campaigns that guaranteed product and brand identity fit the target market. Ensured shipped product matched design intent through design reviews and current build QA with engineering.

UI/UX Design Intern at Yohocare

Designed a multi-platform conversational AI software supporting Alzheimer’s patients and caregivers. Performed market research, defined personas, and crafted a detailed information architecture for the application. Created flows addressing the needs of identified user groups through inclusive design and tailored functionality.

UX Consultant at Bridgestone Americas

Researched and designed for the second largest tire manufacturer’s fleet tire health management software suite. Conducted user research with 30+ stakeholders, synthesizing insights through affinity mapping and thematic analysis to create 3 personas, 3 journey maps, and a service blueprint. Prototyped intuitive user interfaces in Figma for tire data tracking and inventory management, incorporating iterative user testing to optimize workflow efficiency and user experience. Achieved metrics of a 90% increase in workflow efficiency, 75% reduction in usability errors, and 0 failed tasks across 16 usability tests in an AA WCAG-compliant prototype that adhered to the company’s design system.

President of Operations at Michigan Open UX

Managed organization of 100+ focused on providing UX learning opportunities at the University of Michigan.

Vice President of Operations at Michigan Open UX

Oversaw logistics and finances, coordinating 30+ room bookings for 2 weekly programs with facilities staff.

Project Manager at Michigan Open UX

Led a team that evaluated an internal network system through quantitative and qualitative research. Coordinated project roadmaps and deliverables while managing stakeholders and ensuring alignment.