Senior Software Engineer at Agoda

Architected and shipped Bulk Upload, a PostgreSQL-backed bulk job processing platform using a multi-pod-safe queue, partial indexes, and data integrity constraints. Owned end-to-end delivery including design reviews and stakeholder alignment on schema evolution and service integrations. Led technical design, planning, and implementation for deprecating Supply Management API by planning migration of 200+ endpoints from legacy services to domain services using traffic-tiered shadow validation rollout (10% → 50% → 100%) for systems serving 400M+ requests.

Software Engineer at Microsoft

Re-architected M365 Import Service from CSES to AKS, creating custom libraries for configuration, secrets, and certificates to enable resilient microservices deployments. Designed and delivered a DLM Platform service on Microsoft Purview, scaling to 3B+ policy evaluations/day across 500+ enterprise tenants. Improved reliability and compliance by raising availability to 99.9%, cutting MTTR by 60%, adding policy traceability in UI, and reducing escalations by 90%. Streamlined CI/CD with parallel builds and canary deployments, reducing build latency (3s to <1s) and deployment cycles (7 days to 4 hours) to support independent horizontal scaling.