I am a Quality Assurance & Data Analyst with experience in supplier performance audits, KPI analysis, and operational data validation across LATAM & U.S. markets. I am certified in Google Data Analytics and have hands-on experience in data cleaning, Power BI, and data visualization. I excel at identifying performance gaps, conducting root cause analysis, and supporting data-driven decision-making in remote global environments. I collaborate cross-functionally to improve workflows and data reliability, helping teams turn insights into actionable improvements.

Rebeca Paola Lecuona Castillo

I am a Quality Assurance & Data Analyst with experience in supplier performance audits, KPI analysis, and operational data validation across LATAM & U.S. markets. I am certified in Google Data Analytics and have hands-on experience in data cleaning, Power BI, and data visualization. I excel at identifying performance gaps, conducting root cause analysis, and supporting data-driven decision-making in remote global environments. I collaborate cross-functionally to improve workflows and data reliability, helping teams turn insights into actionable improvements.

Available to hire

I am a Quality Assurance & Data Analyst with experience in supplier performance audits, KPI analysis, and operational data validation across LATAM & U.S. markets. I am certified in Google Data Analytics and have hands-on experience in data cleaning, Power BI, and data visualization.

I excel at identifying performance gaps, conducting root cause analysis, and supporting data-driven decision-making in remote global environments. I collaborate cross-functionally to improve workflows and data reliability, helping teams turn insights into actionable improvements.

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Language

English
Fluent

Work Experience

Supply Quality Control Analyst (QA) at Elife Transfer
December 1, 2025 - Present
Perform data quality reviews and validation of supplier performance metrics across LATAM & USA markets. Analyze and interpret Power BI dashboards to monitor supplier KPIs and identify performance trends. Conduct compliance and process audits to ensure service accuracy and adherence to quality standards. Investigate incidents through root cause analysis and support corrective action implementation. Collaborate cross-functionally to improve operational workflows and data reliability.
Supplier Operations Specialist at Elife Transfer
November 1, 2024 - November 30, 2024
Experienced in negotiating rates and managing relationships with drivers and fleet companies to ensure competitive pricing and service availability. Skilled in last-minute ride assignments, issue resolution, and coordinating with internal teams (CS, QA). Strong focus on market analysis, supplier onboarding, and customer service support.
Reservations Agent at TAFER Hotels & Resorts
August 1, 2023 - June 30, 2024
Handled luxury resort bookings with accuracy and attention to detail. Coordinated between sales, operations, and reservations teams to ensure seamless guest experience.

Education

Bachelor’s Degree in Business Administration (Tourism) at Centro Hidalguense de Estudios Superiores
January 1, 2016 - January 1, 2020

Qualifications

Google Data Analytics Professional Certificate
January 1, 2026 - May 15, 2026
Service Experience Design
January 1, 2025 - May 15, 2026

Industry Experience

Travel & Hospitality, Professional Services, Software & Internet

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