Rebecca Dermody
I'm Rebecca Dermody, a final-year Commerce student at the University of Galway, specialising in Marketing Management.
About
I’m Rebecca Dermody, a final-year Commerce student at the University of Galway, specialising in Marketing Management. I have hands-on experience in customer operations, team supervision, and supporting promotional campaigns in fast-paced environments, with a practical grounding in digital marketing fundamentals such as social media content creation, Canva design, short-form video editing, and Wix website updates.
I’m an organised and proactive communicator looking to deepen my digital marketing and content creation skills through a part-time role, with plans to start an MSc in Marketing Practice in September 2026.
- 5 years' experience
- Joined January 2026
Languages
- FrenchBeginner
Industry experience
- Travel & Hospitality
- Retail
- Professional Services
- Education
- Media & Entertainment
Work experience
Supervised daily operations to ensure high-quality customer service and brand standards. Trained and coordinated staff, fostering teamwork and efficiency in a fast-paced environment. Managed customer relationships, resolving issues promptly to maintain satisfaction and positive reviews. Assisted in promotional activities such as seasonal menus and local marketing efforts to boost sales. Monitored sales performance and customer feedback, identifying trends to inform service improvements. Managed inventory and supplier coordination, and contributed to visual presentation to align with brand identity.
Took customer orders, relayed orders to the kitchen, greeted and seated guests, offered recommendations, and handled payments. Served food and beverages, maintained high standards of customer service, and supported team operations during busy periods.
Managed till transactions, answered phone inquiries, greeted and seated customers, and assisted with serving and function operations. Delivered consistently strong customer service and worked collaboratively with the team.
Education
Certifications and awards· 10
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