Available to hire
Hi, I’m an operations-focused professional with 6+ years of experience supporting remote teams, coordinating projects, and building efficient workflows across education, F&B, and digital production environments. I excel in asynchronous communication, meticulous documentation, and cross-time-zone coordination, turning complex processes into clear systems that support managers and stakeholders without requiring real-time supervision.
I’m seeking a remote Operations / Project Coordination role with an international team.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
Indonesian
Fluent
English
Fluent
Japanese
Advanced
Work Experience
Search Quality Improvement Lead (Project-Based) at Gini Talent
January 1, 2025 - November 1, 2025Reviewed and evaluated website quality and accuracy to support AI training and search optimization. Provided structured feedback to enhance content consistency and user experience. Collaborated with a distributed quality team, maintaining clear documentation and timely reporting.
IELTS/TOEFL Instructor & Administrative Support at Vista Education
October 1, 2025 - October 1, 2025Taught online and hybrid IELTS/TOEFL programs to diverse learners across Indonesia. Collaborated remotely with academic teams to design and refine curriculum modules. Created learning projects to enhance student performance and meet scoring targets. Managed digital reports, parent consultations, and academic documentation.
Manager & Administrative Coordinator at Lucky’s Koffiee Shop
August 1, 2024 - August 1, 2024Oversaw both on-site and remote operations, including social media marketing and online sales. Managed stock opname and sales data through cloud-based spreadsheets. Coordinated a collaboration with a local roastery and developed a digital company portfolio. Supervised event planning and promotion campaigns, optimizing engagement remotely.
Barista & Customer Service Assistant at Lucky’s Koffiee Shop
August 1, 2022 - August 1, 2022Handled customer interactions and online order systems. Assisted in daily financial reports and sales reconciliation.
English Teacher & Admin Support at English First — Cimahi
April 1, 2024 - April 1, 2024Conducted virtual and on-site English classes, ensuring student engagement and progress tracking. Coordinated with the academic office for scheduling, progress reports, and event support.
English & Japanese Teacher at Onderdil Kursu
September 1, 2023 - September 1, 2023Delivered online and in-person language classes to international students. Created and shared remote learning materials collaboratively with the teaching team. Maintained consistent communication with parents and program coordinators.
English–Indonesian Interpreter & Translator at PT. Aryadeta Buana Abadi
January 1, 2022 - January 1, 2022Translated legal and business documents with accuracy and cultural sensitivity. Supported bilingual correspondence between local and international partners.
English Tutor at Smart Club Bandung & Pascal Private Bandung
October 1, 2021 - October 1, 2021Provided customized English lessons and tracked progress online and offline. Maintained open communication with parents and learners for continuous improvement.
Junior Producer (Operations-Focused) at Live Play Mobile
November 1, 2025 - PresentCoordinated end-to-end live production workflows, timelines, and documentation across multiple teams. Prepared run-of-show documents, checklists, and post-event reports to standardize operations. Supported technical teams by tracking issues, follow-ups, and resolutions asynchronously. Acted as a communication bridge between hosts, moderators, and technical staff across schedules. Improved repeat-event efficiency by refining operational processes and documentation.
Academic Operations & Program Support at Vista Education — Bandung
September 1, 2024 - October 1, 2025Supported daily academic operations for online and hybrid programs serving learners nationwide. Coordinated schedules, reports, and documentation with remote academic teams. Developed structured learning workflows and curriculum documentation. Managed student performance reports, parent communication, and internal records. Improved program consistency through standardized templates and reporting systems.
Operations & Administrative Coordinator at Lucky’s Koffiee Shop — Bandung
January 1, 2024 - August 1, 2024Managed operational workflows for on-site and remote business activities. Tracked inventory, sales data, and financial reports using cloud-based spreadsheets. Coordinated vendor collaboration and prepared digital business documentation. Supported event planning, timelines, and promotional coordination. Streamlined reporting processes to improve visibility and decision-making.
Barista & Customer Service Assistant at Lucky’s Koffiee Shop — Bandung
December 1, 2021 - August 1, 2022Handled customer interactions and online order systems. Assisted with daily financial reports and sales reconciliation.
English Teacher & Administrative Support at English First — Cimahi
December 1, 2023 - April 1, 2024Conducted virtual and on-site English classes with structured progress tracking. Coordinated scheduling, reports, and academic events with the admin team.
English & Japanese Teacher at Onderdil Kursu — Eskişehir, Turkey
September 1, 2022 - September 1, 2023Delivered online and in-person language classes to international students. Created and shared collaborative remote learning materials. Maintained consistent communication with parents and program coordinators.
English–Indonesian Interpreter & Translator at PT . Aryadeta Buana Abadi — Bandung
January 1, 2021 - January 1, 2022Translated legal and business documents with high accuracy and cultural sensitivity. Supported bilingual correspondence between local and international partners.
English Tutor at Smart Club Bandung & Pascal Private Bandung
November 1, 2018 - October 1, 2021Provided customized English lessons and tracked learner progress online and offline. Maintained open communication with parents and students for continuous improvement.
Academic Operations & Program Support at Vista Education (Bandung)
September 1, 2024 - October 1, 2025Supported daily academic operations for online and hybrid programs serving learners nationwide. Coordinated schedules, reports, and documentation with remote academic teams. Developed structured learning workflows and curriculum documentation. Managed student performance reports, parent communication, and internal records. Improved program consistency through standardized templates and reporting systems.
Operations & Administrative Coordinator at Lucky’s Koffiee Shop (Bandung)
January 1, 2024 - August 1, 2024Managed operational workflows for on-site and remote business activities. Tracked inventory, sales data, and financial reports using cloud-based spreadsheets. Coordinated vendor collaboration and prepared digital business documentation. Supported event planning, timelines, and promotional coordination. Streamlined reporting processes to improve visibility and decision-making.
Barista & Customer Service Assistant at Lucky’s Koffiee Shop (Bandung)
December 1, 2021 - August 1, 2022Handled customer interactions and online order systems. Assisted with daily financial reports and sales reconciliation.
English Teacher & Administrative Support at English First (Cimahi)
December 1, 2023 - April 1, 2024Conducted virtual and on-site English classes with structured progress tracking. Coordinated scheduling, reports, and academic events with the admin team.
English & Japanese Teacher at Onderdil Kursu (Eskişehir, Turkey)
September 1, 2022 - September 1, 2023Delivered online and in-person language classes to international students. Created and shared collaborative remote learning materials. Maintained consistent communication with parents and program coordinators.
English–Indonesian Interpreter & Translator at PT Aryadeta Buana Abadi (Bandung)
January 1, 2021 - January 1, 2022Translated legal and business documents with high accuracy and cultural sensitivity. Supported bilingual correspondence between local and international partners.
Education
Bachelor of Arts in English Language & Literature at Indonesia University of Education
January 11, 2030 - January 1, 2022TESOL / TEFL Certification at TESOL/TEFL Certification Program
January 1, 2023 - February 21, 2026Qualifications
TESOL/TEFL Certification
January 1, 2023 - November 1, 2025TESOL / TEFL Certification
January 1, 2023 - February 21, 2026Industry Experience
Education, Professional Services, Retail, Media & Entertainment, Travel & Hospitality, Software & Internet, Other
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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