Available to hire
Social Media Designer | Digital Marketing Specialist | Video & Photo Editing Enthusiast.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Indonesian
Fluent
English
Intermediate
Work Experience
Owner at Male Store
January 1, 2018 - October 30, 2025Overseeing daily activities, service marketing, and customer relations; responsible for strategic planning and execution within the Male Store division, ensuring operational efficiency and high customer satisfaction.
E-Commerce Manager at CV Ramin Motor
December 31, 2014 - December 31, 2014Experience in managing Shopee store operations, including product uploads, stock monitoring, customer communication, order processing, and campaign participation to boost visibility and sales. Created compelling product visuals and short-form videos to increase click-through and conversion rates on Shopee listings.
Freelance Video & Photo Editor at Self-Employed
January 31, 2024 - January 31, 2024Freelance experience editing video and photo content for social media and marketing campaigns using Adobe Premiere Pro, After Effects, Photoshop, Canva, and CapCut; organized assets for efficient collaboration with brand teams.
Customer Service Freelancer at Self-Employed
March 31, 2025 - March 31, 2025Handled customer inquiries, complaints, and order-related issues across online marketplaces (Shopee, Tokopedia); managed live chats, reviewed responses, processed returns/refunds, and ensured smooth post-purchase experiences; used seller center tools for timely reporting and issue resolution.
Social Media Specialist at I-One Variasi
March 2, 2025 - March 2, 2025Managed the digital presence across Instagram, Facebook and TikTok; created captivating video content; scheduled campaigns; maintained brand voice; supported campaigns; collaborated with sales and customer service teams to drive engagement and brand growth.
Video & Photo Editor (Freelance) at Self-employed / Freelance
January 31, 2024 - January 31, 2024Produced video and photo content tailored for social media, ads and promotional campaigns; edited assets using Photoshop, Canva, CapCut and DaVinci Resolve; ensured brand-aligned visuals.
Owner at MaleStore
January 1, 2018 - October 30, 2025Overseeing daily operations, service marketing and customer relations for a retail venture; responsible for strategic planning and execution of cleaning and maintenance services to ensure operational efficiency and high customer satisfaction.
E-Commerce Store Manager at CV Ram Motor
December 31, 2014 - December 31, 2014Managed Shopee store operations: product uploads, stock monitoring, customer communication, order processing, and participation in promotions to boost visibility and sales.
Freelance Customer Service at Self-employed / Freelance
March 2, 2025 - March 2, 2025Handled customer inquiries, complaints and order-related issues across online marketplaces such as Shopee and Tokopedia; managed live chat, reviews and returns/refunds; ensured high response rates and empathetic, solution-oriented support.
Education
High School at MAN 2 Banjarmasin
June 1, 2013 - June 30, 2016Qualifications
Industry Experience
Media & Entertainment, Retail, Software & Internet, Professional Services, Other, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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