Available to hire
I’m an Admin Support and Virtual Assistant with a focus on organizational skills—communication, onboarding, customer support, CRM & workflow automation, and lead management. I bring a proactive approach to your team and a commitment to delivering reliable, scalable support.
I thrive in dynamic environments and am excited about contributing to your goals while growing alongside your esteemed organization. I love streamlining processes to boost productivity, especially for coaches, and I’m dedicated to delivering exceptional support that drives success. Let’s achieve great things together.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Igbo
Advanced
Work Experience
Virtual Assistant at CGD Vibes (N.W. Marketing Inc.)
November 1, 2025 - February 1, 2026Maintained confidentiality, data security and trust; conducted market research providing insights that drove sales growth; streamlined administrative tasks boosting productivity by 30%; created engaging content for course sales increasing followers by 50%; handled customer inquiries, improving satisfaction by 25%; website testing for debugging login issues to enhance site usage and customer satisfaction; managed calendars for optimal scheduling; implemented project management tools to improve team collaboration.
Admin Support at Joy Supplies
August 1, 2023 - December 1, 2024Managed end-to-end customer journey with Google Sheets, ensuring inquiries were tracked, categorized and resolved, improving overall response efficiency by 40%; built an AI Agent to generate prospect summaries and prepare the sales team for calls and customer support; designed and implemented automated processes using Make and n8n to sync customer feedback and inquiries across Google Sheets, Airtable & HubSpot; acted as primary liaison between the business owner and high-value client, managing complex scheduling via Google Meet and calendar; resolved sensitive complaints; utilized CRM analytics to provide market trend reports.
Education
Higher National Diploma in Chemistry (Science Laboratory Technology) at Federal Polytechnic, Oko, Anambra State
January 1, 2017 - January 1, 2021Higher National Diploma at Federal Polytechnic Oko
January 1, 2017 - December 31, 2021Higher National Diploma in Chemistry (Science Laboratory Technology) at Federal Polytechnic, Oko, Anambra State
January 1, 2017 - December 31, 2021Qualifications
Virtual Assistant & IT Support
January 1, 2025 - February 1, 2025Project Management & Business Analysis
April 1, 2025 - July 1, 2025Make .co (Integromat Certificate)
January 11, 2030 - February 25, 2026Virtual Assistant & IT Support
January 1, 2025 - February 1, 2025Project Management & Business Analysis
April 1, 2025 - July 1, 2025Integromat Certification
January 11, 2030 - February 25, 2026Virtual Assistant & IT Support
January 1, 2025 - February 28, 2025Project Management & Business Analysis
April 1, 2025 - July 31, 2025Make.com Integrated Certification
January 11, 2030 - February 25, 2026Industry Experience
Professional Services, Software & Internet, Education, Media & Entertainment, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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