YUQING YAO
Hello, I’m Renee, a content creator based in Melbourne. I’m also a journalist and clinic support administrator, with a strong understanding of both the media and healthcare industries.
About
Hello, I’m Renee, a content creator based in Melbourne.
I’m also a journalist and clinic support administrator, with a strong understanding of both the media and healthcare industries.
- 6 years' experience
- Joined January 2026
Skills· 2
Languages
- ChineseFluent
- EnglishFluent
Industry experience
- Media & Entertainment
- Education
- Healthcare
- Professional Services
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Work experience· 11 roles
Experience with medical software (Best Practice/Medical Director); assisted Practice Manager with delegated tasks and operational duties; developed front-desk training framework; represented front desk in audits and assisted in preparing General Practice Accreditation Assessment.
Manage front desk operations, including booking, payments, invoicing, referrals, Medicare or private insurance claims and clinical correspondence. Maintain accurate patient records using Best Practice software and ensure privacy compliance and confidentiality.
Manage front desk operations, including booking, payments, invoicing, referrals, Medicare or private insurance claims and clinic correspondence. Maintain accurate patient records using Best Practice software and ensure privacy compliance and confidentiality. Assisted in preparation of General Practice Accreditation Assessment and represented the front desk in audits.
Education
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