Chin Requintel

Bank Teller / Customer Service Associate at BDO Unibank, Inc.

Delivered customer support via in-person and digital channels, improving client engagement; Assisted with loan-related inquiries, account concerns, and documentation; Maintained organized filing systems for efficient document retrieval and record-keeping.

Social Media Manager (Self-Employed) at Self-Employed / Freelance

Managed social media accounts and e-commerce platforms for an online beauty business serving Philippines & international markets; grew audience to 1,000+ followers and generated 5,000+ positive customer reviews through responsive communication and strong customer experience; created and scheduled engaging content (captions, product posts, promotions); implemented basic social media marketing strategies including hashtag optimization and audience targeting; managed Shopee operations (listings, pricing, inventory); processed and fulfilled 100+ orders daily; provided customer support via chat and messaging; coordinated international shipping requirements and documentation; monitored orders and resolved issues to maintain service standards.

Social Media Manager / Virtual Assistant at Online Beauty Business

Delivered high-volume client support, created content, and managed social media for cross-border e-commerce; improved engagement and customer retention; supported order fulfillment and logistics.