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Martell Rhoshon

Available to hire

Hi, I’m Martell Rhoshon. I’m an IT professional with six years of experience in technical support and infrastructure management.

About

Hi, I’m Martell Rhoshon. I’m an IT professional with six years of experience in technical support and infrastructure management. I enjoy diagnosing issues, optimizing systems, and delivering tailored solutions that keep operations running smoothly. My background spans fiber optic installations, CCTV support, and event equipment preparation, with hands-on experience in networking and remote troubleshooting.

I thrive in contract roles and collaborative teams, and I’m passionate about bridging operations and development through smart tech choices. When not troubleshooting, I enjoy exploring UI/UX design, collaborating on projects in Figma, and continually expanding my programming skills.

  • 8 years' experience
  • Joined October 2025

Languages

  • EnglishAdvanced

Industry experience

  • Professional Services
  • Software & Internet
  • Telecommunications
  • Education
  • Media & Entertainment

Work experience· 5 roles

Fiber Optic Technician · FLOW JamaicaDec 2023 – Jan 2026 · 2 yrs 2 mos

Assisted field technicians with fiber cable installations; visited multiple locations and supported troubleshooting to ensure project progress and quality.

Field/Contract Technician · Flow JamaicaJan 2023 – Present · 3 yrs 11 mos

Assisted field technicians with fiber cable installations; troubleshot IP cameras, PTZ cameras, and related network equipment; visited multiple locations; supported troubleshooting activities to maintain operational continuity.

CCTV Technician · National StadiumMay 2022 – Jan 2026 · 3 yrs 9 mos

Worked with IP cameras, PTZ cameras, and license recognition readers; resolved issues with PoE and fiber switches; fixed remote connection problems over a three-month period.

Contract Technical Support Specialist & Fiber Optic Technician · National Stadium, Flow JamaicaJan 2022 – Present · 4 yrs 11 mos
IT Specialist · Ministry of JusticeJan 2018 – Present · 8 yrs 11 mos

Education

Software Engineer · USAR Center2030 – 2026
Cyber Security · EC-Council2028 – 2026
Computer Science · University of the People2024 – 2026

Certifications and awards

EC-Council Cyber Security Certification2028 – 2026

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