Helpdesk Maintenance/Telecommunications Operations professional with 13+ years of experience at PT Telkom Akses Indonesia, coordinating WiFi network installation, surveying, design, implementation administration, and ongoing maintenance. Experienced with end-to-end field-to-data workflows, documentation, and operational coordination across telecom deployments. Independent content creator and social media manager for 8+ years, planning and creating digital content across TikTok, YouTube, Instagram, and Facebook. Skilled in content strategy, audience engagement, campaign planning, video editing (CapCut/CapCut AI), and performance-focused digital marketing to grow reach and engagement.

Rian Febriyanto

Helpdesk Maintenance/Telecommunications Operations professional with 13+ years of experience at PT Telkom Akses Indonesia, coordinating WiFi network installation, surveying, design, implementation administration, and ongoing maintenance. Experienced with end-to-end field-to-data workflows, documentation, and operational coordination across telecom deployments. Independent content creator and social media manager for 8+ years, planning and creating digital content across TikTok, YouTube, Instagram, and Facebook. Skilled in content strategy, audience engagement, campaign planning, video editing (CapCut/CapCut AI), and performance-focused digital marketing to grow reach and engagement.

Available to hire

Helpdesk Maintenance/Telecommunications Operations professional with 13+ years of experience at PT Telkom Akses Indonesia, coordinating WiFi network installation, surveying, design, implementation administration, and ongoing maintenance. Experienced with end-to-end field-to-data workflows, documentation, and operational coordination across telecom deployments.

Independent content creator and social media manager for 8+ years, planning and creating digital content across TikTok, YouTube, Instagram, and Facebook. Skilled in content strategy, audience engagement, campaign planning, video editing (CapCut/CapCut AI), and performance-focused digital marketing to grow reach and engagement.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

Indonesian
Fluent

Work Experience

Independent Content Creator & Social Media Manager
January 1, 2018 - Present
Planned, created, and managed digital content across TikTok, YouTube, Instagram, and Facebook. Managed content workflows end-to-end—from ideation and scripting to editing, publishing, and performance monitoring. Worked on content strategy, audience engagement, campaign planning, digital marketing, and affiliate-oriented promotion. Produced video content with storytelling and editing workflows (including CapCut and CapCut AI).
Helpdesk Maintenance / Telecommunications Operations at PT Telkom Akses Indonesia
June 1, 2013 - Present
Coordinated WiFi network installation work across surveying and implementation stages. Conducted WiFi location surveys, supported WiFi network design, and managed end-to-end installation activities including completion of installation administration. Organized and maintained WiFi installation data and performed/handled maintenance-related coordination to ensure installed networks operated as intended.

Education

S.Sos (Social Sciences) at Universitas Andalas
January 11, 2030 - August 13, 2026
at Universitas Andalas (Faculty of Social and Political Sciences / Department related to Anthropology)
January 11, 2030 - August 13, 2026
S.Sos at Universitas Andalas
January 1, 2007 - January 1, 2010

Qualifications

Add your qualifications or awards here.

Industry Experience

Telecommunications, Media & Entertainment, Software & Internet, Professional Services
    Telecommunication Infrastructure, Digital Marketing & Content Creation
    With over 13+ years of hands-on experience in the Telecommunications & Network Infrastructure industry, I specialize in end-to-end solutions ranging from Fiber Optic implementation, site surveys, and design to full-scale network maintenance. Beyond technical engineering, I operate a comprehensive digital ecosystem focusing on Multi-Channel Digital Marketing, Content Creation, and Tech Innovation (including IoT-based solutions). Recognized as an Active Innovator (2023 Innovation Awards), I am dedicated to bridging technical reliability with impactful digital growth for global and local ventures.