I’m an IT professional who is resident in Italy. I’m planning to relocate because I consider Switzerland an amazing country with excellent opportunities to career growth. As an IT professional with 6 years of experience, I gained skills in both technical support (hardware and software) and computer programming (ERP and web development). I currently work as IT Support Specialist in a manufacturing company, leader in the ophthalmic sector. I’m responsible to guarantee the functioning of ICT assets (PCs, servers, embedded devices) keeping them updated (in both hardware and software, and free of vulnerabilities), to provide assistance to users, and to write technical manuals and tutorials. I’m learning to develop applications for our on-premises Enterprise Resource Planning platform (IBM i/AS400), coding in ILE RPG. In my first two years of career I worked as a Front-End developer. I coded graphical user interfaces of webapps using JavaScript and TypeScript. Thank you for your time and considerations. Best regards Riccardo

Riccardo Buratto

I’m an IT professional who is resident in Italy. I’m planning to relocate because I consider Switzerland an amazing country with excellent opportunities to career growth. As an IT professional with 6 years of experience, I gained skills in both technical support (hardware and software) and computer programming (ERP and web development). I currently work as IT Support Specialist in a manufacturing company, leader in the ophthalmic sector. I’m responsible to guarantee the functioning of ICT assets (PCs, servers, embedded devices) keeping them updated (in both hardware and software, and free of vulnerabilities), to provide assistance to users, and to write technical manuals and tutorials. I’m learning to develop applications for our on-premises Enterprise Resource Planning platform (IBM i/AS400), coding in ILE RPG. In my first two years of career I worked as a Front-End developer. I coded graphical user interfaces of webapps using JavaScript and TypeScript. Thank you for your time and considerations. Best regards Riccardo

Available to hire

I’m an IT professional who is resident in Italy. I’m planning to relocate because I consider Switzerland an amazing country with excellent opportunities to career growth.
As an IT professional with 6 years of experience, I gained skills in both technical support (hardware and software) and computer programming (ERP and web development).
I currently work as IT Support Specialist in a manufacturing company, leader in the ophthalmic sector. I’m responsible to guarantee the functioning of ICT assets (PCs, servers, embedded devices) keeping them updated (in both hardware and software, and free of vulnerabilities), to provide assistance to users, and to write technical manuals and tutorials. I’m learning to develop applications for our on-premises Enterprise Resource Planning platform (IBM i/AS400), coding in ILE RPG.
In my first two years of career I worked as a Front-End developer. I coded graphical user interfaces of webapps using JavaScript and TypeScript.
Thank you for your time and considerations.
Best regards
Riccardo

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Language

Italian
Fluent
English
Advanced

Work Experience

IT Support Specialist at Hoya Lens Italia S.p.A.
June 13, 2022 - Present
IT Help Desk support: hardware, software, and networking; PC/printer configuration; Active Directory: user and SharePoint management; Technical writing: drafting IT manuals to train various departments; Asset management through UEM by Zoho: CVE remediation by patching BIOS, firmware, OS, and apps; security analytics; software deployment.

Education

High school diploma at IIS Emilio Alessandrini
January 1, 2012 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Computers & Electronics, Professional Services

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate