I am a Marketing Cloud Architect and marketing enthusiast with over 10 years of experience spanning marketing and vendor management, digital marketing and channel management, paid media management, marketing automation, and customer journey mapping—from design to implementation and ROI reporting. I have led global Marketing Cloud implementations for brands like Fonterra, SKS365, Jackpot Malta, Dubizzle, Air Malta, AnB (Mazda) & Kurban in Lebanon, and more. I translate business requirements into scalable, data-driven marketing solutions, collaborate with cross-functional teams, and deliver measurable ROI through effective automation and journey orchestration.

Riffat Khan

I am a Marketing Cloud Architect and marketing enthusiast with over 10 years of experience spanning marketing and vendor management, digital marketing and channel management, paid media management, marketing automation, and customer journey mapping—from design to implementation and ROI reporting. I have led global Marketing Cloud implementations for brands like Fonterra, SKS365, Jackpot Malta, Dubizzle, Air Malta, AnB (Mazda) & Kurban in Lebanon, and more. I translate business requirements into scalable, data-driven marketing solutions, collaborate with cross-functional teams, and deliver measurable ROI through effective automation and journey orchestration.

Available to hire

I am a Marketing Cloud Architect and marketing enthusiast with over 10 years of experience spanning marketing and vendor management, digital marketing and channel management, paid media management, marketing automation, and customer journey mapping—from design to implementation and ROI reporting.

I have led global Marketing Cloud implementations for brands like Fonterra, SKS365, Jackpot Malta, Dubizzle, Air Malta, AnB (Mazda) & Kurban in Lebanon, and more. I translate business requirements into scalable, data-driven marketing solutions, collaborate with cross-functional teams, and deliver measurable ROI through effective automation and journey orchestration.

See more

Experience Level

Expert
Expert
Expert

Language

English
Fluent
Hindi
Advanced
Urdu
Advanced
Panjabi, Punjabi
Intermediate
Malay
Intermediate

Work Experience

Salesforce Platform Tech Lead at ACC – New Zealand
April 1, 2022 - Present
Working within the wider technology ART as the Marketing Cloud Solution Architect. Ensures business requirements are translated accurately for developers and consultants so the solution meets business needs. Provides architecture guidance and oversees integrations with connected platforms, while aligning with the overall SFMC strategy and ROI reporting.
Senior Marketing Cloud Consultant at Datacom – New Zealand
September 1, 2021 - April 1, 2022
Served as Salesforce Marketing Cloud SME across multiple projects and engagements, delivering implementation, optimization, data integrations, and campaign automation while aligning with client objectives.
Marketing Cloud Solutions Architect at Fonterra Group – New Zealand
April 1, 2019 - September 1, 2021
Platform Architect for Salesforce Marketing Cloud. Design, review and approve the architecture aligned with the SFMC platform vision. Hands-on development and support as required; managed integrations with AEM, Azure, Salesforce, Ecommerce, etc.
Senior Marketing Cloud Consultant at Davanti Consulting – New Zealand
May 1, 2018 - March 1, 2019
Led design and discovery sessions, managed stakeholders, and ensured delivery on time and within budget. Hands-on build across SFMC modules, including AMPscript, SQL and HTML.
Marketing Consultant at Changi Consulting - UAE
April 1, 2017 - May 1, 2018
Developed strategic plans for clients' digital marketing activities; consulted on and implemented Pardot and Marketing Cloud for marketing automation initiatives.
Functional Consultant at PwC - UAE
October 1, 2016 - April 1, 2017
Developed strategic plans for clients' digital marketing activities; consulted on and implemented Pardot and Marketing Cloud, plus Salesforce Marketing Cloud solutions.
Marketing Manager at Cloud Concept - UAE
June 1, 2016 - November 1, 2016
Devised marketing strategy and detailed marketing plan and budget; led marketing campaigns and built internal capabilities for marketing automation.
Restaurant General Manager at Pizza Hut - Pakistan
April 1, 2011 - February 1, 2012
Led daily operations, sales and team management; achieved highest sales in region and earned multiple certifications and awards.
Relationship Manager at JS Bank LTD - Pakistan
May 1, 2010 - April 1, 2011
Managed key accounts and portfolio; conducted business development and cross-sell activities; awarded as the highest closing RM in the division.
Marketing & Sales Co at Ozone Group SDN BHD - Singapore
November 1, 2009 - February 1, 2010
Conducted market research, managed daily assignments of the sales team; drafted reports, proposals and managed email correspondence with prospects and clients.
Business Development Executive at Westminster Consulting SDN BHD - Malaysia
June 1, 2008 - November 1, 2009
Made cold calls, sent promotional emails; drafted proposals for prospects and set up meetings; managed calendar of the principal consultant.

Education

B.B.A (Hons.) Marketing & International Business Management at University of Wales, UK
January 1, 2008 - January 1, 2010
Bachelors of Commerce & Finance at Punjab University, Pakistan
January 1, 2005 - January 1, 2007

Qualifications

Certified Administrator
January 11, 2030 - January 13, 2026
Certified Pardot Specialist
January 11, 2030 - January 13, 2026
Certified Pardot Consultant
January 11, 2030 - January 13, 2026
Certified Marketing Cloud Email Specialist
January 11, 2030 - January 13, 2026
Salesforce Accredited Sales Professional
January 11, 2030 - January 13, 2026
Digital Awakening & Strategy Development
January 11, 2030 - January 13, 2026
SEO (On & Off Page Optimization)
January 11, 2030 - January 13, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment

Experience Level

Expert
Expert
Expert

Hire a Marketing Automation Specialist

We have the best marketing automation specialist experts on Twine. Hire a marketing automation specialist in Auckland today.