I'm RISHIKESH DESAI, a results-driven Email Developer based in Dublin, Ireland. I specialize in HTML, CSS, and Salesforce Marketing Cloud (Email Studio, Content Builder, Journey Builder, Automation Studio, Data Extensions), designing responsive emails and automations that render beautifully across major clients and drive engagement and conversions. With a background in CRM and CMS platforms like AEM and WordPress, I combine content strategy, customer journey design, and data-driven analytics to optimize deliverability, performance, and digital growth. I also have experience leading teams and managing projects to deliver scalable marketing solutions.

RISHIKESH DESAI

I'm RISHIKESH DESAI, a results-driven Email Developer based in Dublin, Ireland. I specialize in HTML, CSS, and Salesforce Marketing Cloud (Email Studio, Content Builder, Journey Builder, Automation Studio, Data Extensions), designing responsive emails and automations that render beautifully across major clients and drive engagement and conversions. With a background in CRM and CMS platforms like AEM and WordPress, I combine content strategy, customer journey design, and data-driven analytics to optimize deliverability, performance, and digital growth. I also have experience leading teams and managing projects to deliver scalable marketing solutions.

Available to hire

I’m RISHIKESH DESAI, a results-driven Email Developer based in Dublin, Ireland. I specialize in HTML, CSS, and Salesforce Marketing Cloud (Email Studio, Content Builder, Journey Builder, Automation Studio, Data Extensions), designing responsive emails and automations that render beautifully across major clients and drive engagement and conversions.

With a background in CRM and CMS platforms like AEM and WordPress, I combine content strategy, customer journey design, and data-driven analytics to optimize deliverability, performance, and digital growth. I also have experience leading teams and managing projects to deliver scalable marketing solutions.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Business Analyst at Genpact
September 1, 2025 - September 1, 2025
Developed responsive HTML/CSS email templates, achieving seamless rendering across all major email clients and improving user engagement. Led and mentored the email development team, enforcing coding standards and best practices to drive continuous improvement. Executed end-to-end campaigns in Salesforce Marketing Cloud (SFMC) using modular, reusable templates, reducing deployment time. Designed personalized customer journeys in Journey Builder, boosting engagement and retention through automation and decision splits. Optimized Data Extension processes, ensuring accuracy in dynamic content integration. Streamlined workflows in Automation Studio, cutting manual effort and improving campaign efficiency. Drove A/B testing strategies for subject lines, layouts, and CTAs, leveraging insights to maximize engagement and conversions.
Email Developer at ReachLocal
April 1, 2025 - April 1, 2025
Built responsive HTML/CSS email templates, ensuring flawless rendering across all major clients and boosting user engagement. Led the email development team, driving adherence to best practices and delivering high-quality outputs aligned with business objectives. Managed and executed campaigns in SFMC, creating reusable templates that accelerated campaign launches. Created and optimized Data Extension files, streamlining dynamic content uploads and improving accuracy and efficiency. Designed automated customer journeys in Journey Builder, enhancing engagement and retention through personalized workflows. Automated email sends and reporting in Automation Studio, cutting manual effort and ensuring timely campaign execution. Conducted and analyzed A/B tests on subject lines, layouts, and CTAs, applying insights to increase open and click-through rates.
Email Developer at ReachLocal
July 1, 2024 - April 1, 2025
Built responsive HTML/CSS email templates with flawless rendering across major clients, led email development team, managed SFMC campaigns, created reusable templates, optimized Data Extension files, designed automated customer journeys, automated email sends and reporting in Automation Studio, conducted A/B tests.
Web Developer Associate at Accenture
July 1, 2024 - July 1, 2024
Developed responsive HTML/CSS email designs that ensured flawless rendering across devices, improving engagement and maintaining on-brand visuals. Conducted rigorous cross-platform testing, proactively resolving rendering issues to achieve 100% error-free email delivery. Collaborated with designers, brand managers, and content creators to deliver campaigns aligned with marketing objectives, boosting campaign effectiveness. Executed responsive campaigns in Salesforce Marketing Cloud (SFMC), optimizing customer engagement across multiple devices and channels. Created and managed AEM authoring, landing pages and digital assets in AEM, ensuring consistent brand representation across digital platforms. Streamlined content workflows, enhancing collaboration and reducing approval cycle times. Applied SEO best practices to AEM-authored content, increasing visibility and driving organic traffic growth.
Web Developer Associate at Accenture
August 1, 2021 - July 1, 2024
Developed responsive HTML/CSS email designs, conducted cross-platform testing to ensure 100% error-free email delivery, collaborated with designers and content teams to deliver campaigns, executed responsive campaigns in SFMC.
Front-End Developer at Emqube
June 1, 2021 - June 1, 2021
Developed and maintained front-end elements using HTML/CSS, ensuring usability, performance, and an enhanced user experience. Built custom WordPress themes and integrated design, extensions, and applications. Designed and optimized layouts to meet performance and accessibility standards. Supported content setup and ensured easy editing for non-technical users.
Front-End Developer at Emqube
September 1, 2020 - June 1, 2021
Developed and maintained front-end elements using HTML/CSS, built custom WordPress themes, designed and optimized layouts for performance and accessibility, supported content setup for non-technical users.

Education

Master of Science in Digital Marketing and Analytics at Dublin Business School, Ireland
September 1, 2015 - November 17, 2025
Bachelor of Engineering in Computer Engineering at University of Mumbai (PVPPCOE), India
August 1, 2017 - October 1, 2020
Masters in Digital Marketing and Analytics at Dublin Business School, Ireland
September 1, 2015 - December 4, 2025
Bachelor of Engineering in Computer Engineering at University of Mumbai (PVPPCOE)
August 1, 2017 - October 1, 2020

Qualifications

Email Marketing
January 11, 2030 - November 17, 2025
SFMC Email Specialist
January 11, 2030 - November 17, 2025
AI Associate
January 11, 2030 - November 17, 2025
Fundamentals of digital marketing
January 11, 2030 - November 17, 2025
Email Marketing
January 11, 2030 - December 4, 2025
SFMC Email Specialist
January 11, 2030 - December 4, 2025
AI Associate
January 11, 2030 - December 4, 2025
Fundamentals of Digital Marketing
January 11, 2030 - December 4, 2025

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Education