Rita Bhattarai Chhetri

Available to hire

I’m an MBA-qualified business development and marketing professional from Thimphu with 10+ years of experience across hospitality operations, travel coordination, and customer-facing roles.

About

I’m an MBA-qualified business development and marketing professional from Thimphu with 10+ years of experience across hospitality operations, travel coordination, and customer-facing roles. I’m comfortable handling high-volume client communication—calls, emails, documentation, and follow-ups—and I enjoy turning relationships into real results through lead generation, account management, and partnership building.

I’ve also built social media brands from zero, managing content planning, on-camera/voice-over delivery, captions, scheduling, and community growth across platforms like TikTok, Instagram, and Facebook (including paid Meta campaigns for reach and sales). With strong CRM discipline using HubSpot and other tools, I’m currently seeking remote opportunities in business development, sales, marketing/growth, and social media management.

  • 7 years' experience
  • Joined December 2025

Industry experience

  • Travel & Hospitality
  • Professional Services
  • Media & Entertainment
  • Education
  • Retail

Work experience· 5 roles

Business Development Manager (Part-Time, Remote) · Imperial Engineering Education (Australia)Apr 2026 – Present · 8 mos

Meeting education consultancies across Bhutan to build partnerships and generate qualified leads. Converting leads into sales opportunities through consistent relationship-building and follow-up. Handling documentation, partnership meetings, and entering data into the company’s CRM/website portal, while executing strategies to grow the Bhutan market.

Operations Manager · Heavenly Bhutan TravelsSep 2018 – Apr 2023 · 4 yrs 8 mos

Managed flight ticketing, hotel reservations, and itinerary planning for B2B and B2C clients. Closed 20+ group bookings per month across leisure and corporate groups. Organized corporate events, supported marketing and administration, and drove Facebook page growth from ~7,000 to 20,000+ followers via daily content scheduling. Processed 100+ client emails per day and handled inbound/outbound calls to convert inquiries into confirmed bookings, including proactive visa support and follow-up for repeat business.

Operational Manager · Heavenly Bhutan TravelsOct 2017 – Apr 2023 · 5 yrs 7 mos

Handled client emails, inquiries, and bookings Convincing clients and converting leads into confirmed trips Created itineraries, booked flights, tickets, and hotels Managed travel logistics and coordinated with staff Ensured smooth communication and high customer satisfaction

General Manager (College Internship) · Druk Mountain HotelJul 2017 – Oct 2017 · 4 mos
Call Centre Executive · S.S. Net ComSep 2013 – May 2014 · 9 mos

Education· 12

MBA · Mahatma Gandhi University, Shillong2030 – 2017
Bachelors of Computer Applications (BCA) · Mahatma Gandhi University, Shillong2030 – 2014
12th · Ugyen Academy, Punakha2030 – 2010
10th · Samdrup Jongkhar Middle Secondary School2030 – 2008

Certifications and awards· 13

Tally ERP92030 – 2025
Symantec Software Training (MITS)2030 – 2025
House Keeping Services Training2030 – 2025
Guest Assistance Training2030 – 2025

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