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Operations and social media professional with 2+ years of experience managing client accounts, streamlining workflows, and coordinating cross-functional teams to deliver campaigns on time. Skilled in project management, execution efficiency, KPI tracking, and end-to-end client communication across agency and startup environments. Managed 45+ to 50+ client accounts, overseeing social media strategy and performance campaigns across major platforms and ad networks. Delivered brand-specific content creation, reporting, and optimization using analytics tools and AI-assisted ideation to improve campaign effectiveness and operational productivity.…Operations and social media professional with 2+ years of experience managing client accounts, streamlining workflows, and coordinating cross-functional teams to deliver campaigns on time. Skilled in project management, execution efficiency, KPI tracking, and end-to-end client communication across agency and startup environments. Managed 45+ to 50+ client accounts, overseeing social media strategy and performance campaigns across major platforms and ad networks. Delivered brand-specific content creation, reporting, and optimization using analytics tools and AI-assisted ideation to improve campaign effectiveness and operational productivity.

Ritujalan

Project Manager, Social Media Manager, Digital Marketer, +1

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Operations and social media professional with 2+ years of experience managing client accounts, streamlining workflows, and coordinating cross-functional teams to deliver campaigns on time. Skilled in project management, execution efficiency, KPI tracking, and end-to-end client communication across agency and startup environments. Managed 45+ to 50+ client accounts, overseeing social media strategy and performance campaigns across major platforms and ad networks. Delivered brand-specific content creation, reporting, and optimization using analytics tools and AI-assisted ideation to improve campaign effectiveness and operational productivity.…Operations and social media professional with 2+ years of experience managing client accounts, streamlining workflows, and coordinating cross-functional teams to deliver campaigns on time. Skilled in project management, execution efficiency, KPI tracking, and end-to-end client communication across agency and startup environments. Managed 45+ to 50+ client accounts, overseeing social media strategy and performance campaigns across major platforms and ad networks. Delivered brand-specific content creation, reporting, and optimization using analytics tools and AI-assisted ideation to improve campaign effectiveness and operational productivity.

Available to hire

Operations and social media professional with 2+ years of experience managing client accounts, streamlining workflows, and coordinating cross-functional teams to deliver campaigns on time. Skilled in project management, execution efficiency, KPI tracking, and end-to-end client communication across agency and startup environments.

Managed 45+ to 50+ client accounts, overseeing social media strategy and performance campaigns across major platforms and ad networks. Delivered brand-specific content creation, reporting, and optimization using analytics tools and AI-assisted ideation to improve campaign effectiveness and operational productivity.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Hindi

Advanced

Marathi (Marāṭhī)

Advanced

Work Experience

Operations & Social Media Manager at Vision Media Works

March 1, 2026 - Present

Managed end-to-end agency operations for 45+ clients, ensuring timely delivery of campaigns, content, and deliverables. Coordinated cross-functional teams (design, copy, video, strategy) to align workflows and maintain execution efficiency. Implemented and optimized internal processes to improve workflow systems, tracking, and team productivity. Led project and campaign management across multiple accounts, ensuring deadlines, quality, and brand consistency. Tracked KPIs including turnaround times, delivery success rates, and campaign performance to improve operations. Supported client servicing through coordination, reporting, and escalation handling when required. Managed resource allocation and capacity planning across teams to balance workload and maximize output. Created and edited social media content including captions, video text, and Canva-based creatives.

Project Manager - SMM at Puru sarth a Work s Design

February 1, 2024 - March 31, 2026

Designed and executed brand-specific social media strategies aligned with audience insights and brand guidelines. Managed digital presence for 10+ brands end-to-end, including strategy, content creation, and execution. Created engaging copy and tailored content using ChatGPT to improve ideation and workflow efficiency. Ran campaigns across Meta Ads, Amazon Ads, and Mailchimp; managed platforms including LinkedIn, X, WordPress, Pinterest, YouTube, and Meta Business Suite. Oversaw product listing optimization across websites including Amazon, Myntra, and Flipkart to ensure accuracy and visibility. Scheduled and monitored posts via Metricool, tracked KPIs, and optimized campaigns using analytics. Prepared and presented monthly performance reports with insights and recommendations. Led end-to-end client communication including onboarding, defining goals, managing inquiries, and ensuring timely delivery.

Head Of Operations

March 1, 2023 - September 30, 2023

Standardized processes in coordination with 200+ store owners to reduce cycle time by 50%. Curated and executed campaigns for 20+ brands, built sales, audits, and campaign reports. Strengthened relationships through CEO-level outreach, converting prospects into clients.

Office Executive at Conas Consulting Pvt. Ltd.

September 1, 2021 - December 31, 2021

Managed payroll, employee data, leave records, and expense sheets for 20+ employees. Conducted 50+ interviews, scheduled sessions, coordinated travel, and handled vendor relationships. Automated tasks to reduce manual work and improve efficiency.