I’m a UX/UI designer with 6 years of experience creating user-centered digital products across healthcare, SaaS, enterprise software, and e-commerce. I enjoy taking designs from discovery through usability testing and into a clean developer-ready handoff—using structured interaction design, clear information architecture, and careful visual systems. In my recent work with Zillow, I’ve improved high-impact customer flows like rental tour scheduling and application experiences by using research-backed iteration and measurable outcomes. I also build and scale design systems in Figma (components, variants, tokens, and prototyping) so teams move faster with consistent patterns and fewer design debt issues.

Ritwic Singh

I’m a UX/UI designer with 6 years of experience creating user-centered digital products across healthcare, SaaS, enterprise software, and e-commerce. I enjoy taking designs from discovery through usability testing and into a clean developer-ready handoff—using structured interaction design, clear information architecture, and careful visual systems. In my recent work with Zillow, I’ve improved high-impact customer flows like rental tour scheduling and application experiences by using research-backed iteration and measurable outcomes. I also build and scale design systems in Figma (components, variants, tokens, and prototyping) so teams move faster with consistent patterns and fewer design debt issues.

Available to hire

I’m a UX/UI designer with 6 years of experience creating user-centered digital products across healthcare, SaaS, enterprise software, and e-commerce. I enjoy taking designs from discovery through usability testing and into a clean developer-ready handoff—using structured interaction design, clear information architecture, and careful visual systems.

In my recent work with Zillow, I’ve improved high-impact customer flows like rental tour scheduling and application experiences by using research-backed iteration and measurable outcomes. I also build and scale design systems in Figma (components, variants, tokens, and prototyping) so teams move faster with consistent patterns and fewer design debt issues.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner

Work Experience

Senior UX/UI Designer at Zillow Group
April 1, 2024 - Present
Led end-to-end design for renter experiences, including rental search, tour scheduling, and application submission flows across web and mobile. Worked in a squad model with a product manager, engineers, a content designer, and a UX researcher, owning Figma files and contributing to Zillow’s Cosmos design system. Delivered measurable improvements such as redesigning tour scheduling after usability testing to reduce scheduling abandonment by 28% in the first A/B test, and improved application patterns by migrating legacy screens into Cosmos via auditing 32 screens and coordinating phased rollouts across multiple sprints. Designed a roommate co-application flow (invites, completion status, fee splitting, and merging results into a landlord view) and ran moderated usability testing to resolve clarity issues. Contributed new components and variants to the shared design system and documented interaction specs for robust developer handoff. Presented work in weekly critique sessions and mont
UX/UI Designer at Aimcast
January 1, 2023 - March 31, 2024
Joined Aimcast as the second designer during the v2.0 redesign of a B2B SaaS platform for podcast advertising and audience analytics. Owned product design across research, wireframes, high-fidelity mockups, interactive prototypes, and design system creation in collaboration with the Head of Product, engineering, and customer success. Designed 120+ screens across the campaign builder, analytics dashboard, scheduling, reporting, and account management. Built a design system from scratch in Figma using atomic design methodology (tokens, atoms, molecules, organisms), reducing new feature design time by ~40%. Conducted moderated usability sessions to improve onboarding and targeting experiences—redesigning the audience targeting step with progressive disclosure and search to raise task completion from 55% to 88%. Modernized analytics from table-heavy layouts to card-based visualizations with interactive charts and ensured responsive, state-based rendering with engineering. Created competi
UX/UI Designer at UST (formerly UST Global)
August 1, 2021 - December 31, 2022
Supported enterprise UX projects in the healthcare design practice for Anthem (Elevance Health). Focused on Anthem MAP, a virtual assistant and self-service platform used for coverage checks, provider discovery, claims management, and telehealth access. Designed conversational UI patterns for the assistant, including message bubble layouts, quick reply chips, carousel-style provider results, fallback paths, and interaction rules for presenting information conversationally. Conducted 12 moderated usability sessions to improve provider search usability, particularly for older users (55+), leading to larger pins, a clearer list/map toggle, and a mobile-first numbered list view with distance labels. Reduced claims-status clicks by 25% by restructuring hierarchy and using expandable card patterns to show summaries inline. Delivered responsive wireframes and high-fidelity mockups for 35+ screens with component-level annotations for offshore development. Synthesized usability insights into an
Junior Designer / Visual Designer at Anemoi Technologies
June 1, 2020 - July 31, 2021
Owned end-to-end visual design output for an IoT and industrial automation startup, covering branding, marketing collateral, packaging, 3D product visualizations, and website design. Created product branding and spec sheets for B2B sales targeting an industrial automation market, and produced 3D exploded diagrams used in investor presentations and trade show booths, replacing physical samples and saving approximately $15K in prototype manufacturing. Built the company marketing website from scratch with layout, image assets, product photography direction, and responsive considerations to generate leads for sales teams. Developed iterative investor pitch decks (8+ iterations) and created brand guidelines covering logo usage, color palette, typography hierarchy, and image treatment to maintain consistency as the company expanded product lines.

Education

Master of Science in Design (Product Design, UX Research) at Arizona State University, Tempe, AZ
January 11, 2030 - September 1, 2026
Bachelor of Mechanical Engineering at VIT University, India
January 11, 2030 - September 1, 2026
UI/UX Design for AI Products at Stanford Online
January 1, 2025 - September 1, 2026
Visual Elements of User Interface Design at California Institute of the Arts
January 1, 2021 - September 1, 2026
Product Design: The Delft Design Approach at TU Delft (edX)
January 1, 2021 - September 1, 2026
Insights for Innovation at IDEO
January 1, 2020 - September 1, 2026
Master of Science in Design (Product Design, UX Research) at Arizona State University
January 1, 2020 - January 1, 2021
Bachelor of Mechanical Engineering at VIT University
January 1, 2013 - January 1, 2017
UI/UX Design for AI Products at Stanford Online
January 1, 2025 - January 1, 2025
Visual Elements of User Interface Design at California Institute of the Arts
January 1, 2021 - January 1, 2021
Product Design: The Delft Design Approach at TU Delft (edX)
January 1, 2021 - January 1, 2021
Insights for Innovation at IDEO
January 1, 2020 - January 1, 2020

Qualifications

UI/UX Design for AI Products (Stanford Online)
January 1, 2025 - September 1, 2026
Visual Elements of User Interface Design (California Institute of the Arts)
January 1, 2021 - September 1, 2026
Product Design: The Delft Design Approach (TU Delft - edX)
January 1, 2021 - September 1, 2026
Insights for Innovation (IDEO)
January 1, 2020 - September 1, 2026

Industry Experience

Healthcare, Software & Internet, Real Estate & Construction, Education, Financial Services, Retail