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Hi, I'm Rena Corral. I'm a QA professional with 14+ years leading testing efforts across API, manual, mobile, and automation-supported testing. I partner with engineering and business teams in healthcare, pharmacy content systems, and contact center platforms to ensure quality from requirements through release. Most recently I've added AI prompt testing and LLM output validation to my toolkit, building scalable testing frameworks that improve accuracy and cut manual review time. I thrive on clear documentation, audit readiness, and keeping complex testing programs organized and on track.…Hi, I'm Rena Corral. I'm a QA professional with 14+ years leading testing efforts across API, manual, mobile, and automation-supported testing. I partner with engineering and business teams in healthcare, pharmacy content systems, and contact center platforms to ensure quality from requirements through release. Most recently I've added AI prompt testing and LLM output validation to my toolkit, building scalable testing frameworks that improve accuracy and cut manual review time. I thrive on clear documentation, audit readiness, and keeping complex testing programs organized and on track.

Rena Corral

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Hi, I'm Rena Corral. I'm a QA professional with 14+ years leading testing efforts across API, manual, mobile, and automation-supported testing. I partner with engineering and business teams in healthcare, pharmacy content systems, and contact center platforms to ensure quality from requirements through release. Most recently I've added AI prompt testing and LLM output validation to my toolkit, building scalable testing frameworks that improve accuracy and cut manual review time. I thrive on clear documentation, audit readiness, and keeping complex testing programs organized and on track.…Hi, I'm Rena Corral. I'm a QA professional with 14+ years leading testing efforts across API, manual, mobile, and automation-supported testing. I partner with engineering and business teams in healthcare, pharmacy content systems, and contact center platforms to ensure quality from requirements through release. Most recently I've added AI prompt testing and LLM output validation to my toolkit, building scalable testing frameworks that improve accuracy and cut manual review time. I thrive on clear documentation, audit readiness, and keeping complex testing programs organized and on track.

Available to hire

Hi, I’m Rena Corral. I’m a QA professional with 14+ years leading testing efforts across API, manual, mobile, and automation-supported testing. I partner with engineering and business teams in healthcare, pharmacy content systems, and contact center platforms to ensure quality from requirements through release.

Most recently I’ve added AI prompt testing and LLM output validation to my toolkit, building scalable testing frameworks that improve accuracy and cut manual review time. I thrive on clear documentation, audit readiness, and keeping complex testing programs organized and on track.

Skills

SQL

API

Jira

Experience Level

SQL

Expert

API

Expert

Jira

Expert

Work Experience

Lead Test Analyst at Oracle / Cerner

April 1, 2022 - April 1, 2026

Coordinated software release schedules and stakeholder alignment across engineering, pharmacy research, and QA to keep deployments low risk. Led API testing on drug content SDK, validating data accuracy and clinical documentation workflows end-to-end. Drove UAT and defect triage across teams, setting testing criteria and quality gates. Built and validated AI prompt workflows for extracting structured drug interaction data from product labels, cutting manual pharmacy researcher review time by 50%. Implemented multi-tier prompt testing to validate structure, functionality, truncation, hallucination detection, and edge-case behavior. Automated prompt validation testing with Codex, reducing manual evaluation effort from days to one business day. Executed pre-prod and production module-specific jobs as part of a continuous data release cycle. Tested internal tools used by pharmacy researchers to ensure high accuracy and support VA contract requirements. Assisted with migration testing to OC

Electronic Visit Verification Lead Test Analyst at State of Colorado — Dept. of Health Care Policy and Finance

February 1, 2018 - December 1, 2018

Led EVV platform testing to ensure compliance with federal Medicaid mandates for in-home healthcare verification. Validated mobile app functionality on iOS and Android, ensuring accurate data transmission across mobile, web, and phone channels. Developed integration test cases for Colorado interChange and Medicaid claims workflows and verified defect fixes across weekly releases.

Business Acceptance Tester / Analyst at Connect for Health Colorado

June 1, 2015 - November 1, 2017

Developed use case scenarios and test scripts for the Health Marketplace Exchange and CBMS eligibility system. Executed functional and regression testing, validated EDI benefit enrollment transmissions, and ran SQL queries to ensure data integrity. Coordinated defect triage and served as SME for system functionality questions and cross-team issue resolution.

User Acceptance Tester / Application Trainer at MoneyGram International / Intellisource

March 1, 2015 - June 1, 2015

Supported production launch of a new application and trained new hires on anti-money laundering and fraud prevention systems. Escalated technical issues to release management and maintained due diligence workflows during high-volume launch.

User Acceptance Tester I & II at MoneyGram International

May 1, 2012 - March 1, 2015

Developed and executed test scripts for CTI, IVR, and Genesys contact center applications, including GUI validation of IVR prompts within a SaaS environment. Tested inbound/outbound call routing across global contact center environments. Maintained test results and defect tracking; communicated project status across teams. Trained team members, including on-site support in Poland for onboarding.

OFAC & IWL/PFC Specialist at MoneyGram International

October 1, 2009 - May 1, 2012

Reviewed held transactions and made release/hold decisions under OFAC screening and compliance rules. Managed escalations and maintained service standards in a high-volume compliance environment.

Customer Care Representative / Consumer Support Specialist at MoneyGram International

February 1, 2006 - October 1, 2009

Resolved wire transfer and money order issues in a high-volume call center, managed escalations, and resolved complex transaction problems to achieve customer resolution.