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I’m a final-year BA (Hons) Business Management with Marketing student at Edinburgh Napier University, on track for a First Class grade. I bring four years of front-line sales and service experience across retail and hospitality, with a proven ability to upsell, build rapport quickly and convert casual interest into sales. I have a strong academic grounding in branding, consumer behaviour and market research, including an honours dissertation built on original consumer interviews. I’m a persuasive communicator with commercial instincts who thrives under pressure and achieves targets. I’m now seeking a sales or marketing role where both creative thinking and analytical insight can drive customer engagement and growth. With hands-on experience from fast-paced customer environments, I excel at turning ideas into measurable results, building lasting relationships with customers, and collaborating with teams to deliver compelling brand experiences. I’m fluent in Nepalese and English, adaptable from my international upbringing, and motivated to contribute to a dynamic business focused on growth and brand impact.…I’m a final-year BA (Hons) Business Management with Marketing student at Edinburgh Napier University, on track for a First Class grade. I bring four years of front-line sales and service experience across retail and hospitality, with a proven ability to upsell, build rapport quickly and convert casual interest into sales. I have a strong academic grounding in branding, consumer behaviour and market research, including an honours dissertation built on original consumer interviews. I’m a persuasive communicator with commercial instincts who thrives under pressure and achieves targets. I’m now seeking a sales or marketing role where both creative thinking and analytical insight can drive customer engagement and growth. With hands-on experience from fast-paced customer environments, I excel at turning ideas into measurable results, building lasting relationships with customers, and collaborating with teams to deliver compelling brand experiences. I’m fluent in Nepalese and English, adaptable from my international upbringing, and motivated to contribute to a dynamic business focused on growth and brand impact.

Roman Gurung

Brand Designer, Marketing Strategist, Content Creator, +2

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I’m a final-year BA (Hons) Business Management with Marketing student at Edinburgh Napier University, on track for a First Class grade. I bring four years of front-line sales and service experience across retail and hospitality, with a proven ability to upsell, build rapport quickly and convert casual interest into sales. I have a strong academic grounding in branding, consumer behaviour and market research, including an honours dissertation built on original consumer interviews. I’m a persuasive communicator with commercial instincts who thrives under pressure and achieves targets. I’m now seeking a sales or marketing role where both creative thinking and analytical insight can drive customer engagement and growth. With hands-on experience from fast-paced customer environments, I excel at turning ideas into measurable results, building lasting relationships with customers, and collaborating with teams to deliver compelling brand experiences. I’m fluent in Nepalese and English, adaptable from my international upbringing, and motivated to contribute to a dynamic business focused on growth and brand impact.…I’m a final-year BA (Hons) Business Management with Marketing student at Edinburgh Napier University, on track for a First Class grade. I bring four years of front-line sales and service experience across retail and hospitality, with a proven ability to upsell, build rapport quickly and convert casual interest into sales. I have a strong academic grounding in branding, consumer behaviour and market research, including an honours dissertation built on original consumer interviews. I’m a persuasive communicator with commercial instincts who thrives under pressure and achieves targets. I’m now seeking a sales or marketing role where both creative thinking and analytical insight can drive customer engagement and growth. With hands-on experience from fast-paced customer environments, I excel at turning ideas into measurable results, building lasting relationships with customers, and collaborating with teams to deliver compelling brand experiences. I’m fluent in Nepalese and English, adaptable from my international upbringing, and motivated to contribute to a dynamic business focused on growth and brand impact.

Available to hire

I’m a final-year BA (Hons) Business Management with Marketing student at Edinburgh Napier University, on track for a First Class grade. I bring four years of front-line sales and service experience across retail and hospitality, with a proven ability to upsell, build rapport quickly and convert casual interest into sales. I have a strong academic grounding in branding, consumer behaviour and market research, including an honours dissertation built on original consumer interviews. I’m a persuasive communicator with commercial instincts who thrives under pressure and achieves targets. I’m now seeking a sales or marketing role where both creative thinking and analytical insight can drive customer engagement and growth.

With hands-on experience from fast-paced customer environments, I excel at turning ideas into measurable results, building lasting relationships with customers, and collaborating with teams to deliver compelling brand experiences. I’m fluent in Nepalese and English, adaptable from my international upbringing, and motivated to contribute to a dynamic business focused on growth and brand impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Nepali

Fluent

Work Experience

Crew Member at McDonald’s

November 1, 2022 - Present

Delivered fast, accurate service during high-volume peak periods; applied suggestive selling to lift average transaction value; trained and supported new starters across counter, drive-thru and kitchen; maintained high service standards.

Customer & Operations Assistant at Eco Green Movers

August 1, 2024 - May 1, 2026

First point of contact for enquiries, quoted jobs and converted leads into paid bookings; built rapport and turned single jobs into repeat bookings and referrals; managed invoicing and scheduling.

Server at Kaspa’s Desserts

October 1, 2022 - November 1, 2022

Upsold desserts, addons and seasonal specials; managed multiple tables during peak service and resolved guest issues to recover experiences.

Customer Team Member at Co-op

June 1, 2022 - August 1, 2022

Promoted membership sign-ups and in-store offers; processed high volumes of transactions; merchandised stock to brand standards to aid visibility and sell-through.

Team Member (Store Opening) at Fireaway Pizza

June 1, 2021 - August 1, 2021

Part of launch team that opened the store; assisted in layout and visual merchandising; upsold custom build-your-own orders; maintained order accuracy during busy periods.