I have 4+ years of experience in Business Intelligence and Data Analytics, translating complex data into actionable strategy. I bring strong proficiency in SQL, Tableau, SAS and Python to build scalable data pipelines, deliver high-priority recommendations and design easy-to-understand / action-driven dashboards. Beyond the technical execution, I have demonstrated abilities to articulate insights to diverse audiences and manage expectations of upstream and downstream stakeholders which align with the qualities required for this role. I am currently 3 months into a Data Science bootcamp (Institute of Data, IMDA) while concurrently serving as an LLM Data/Linguistic Expert and a Teaching Assistant (Data Analytics and GenAI courses). I am eager to contribute and make a visible, quantifiable impact on your team while further advancing my analytics career.

Robert Wibisana Santosa

I have 4+ years of experience in Business Intelligence and Data Analytics, translating complex data into actionable strategy. I bring strong proficiency in SQL, Tableau, SAS and Python to build scalable data pipelines, deliver high-priority recommendations and design easy-to-understand / action-driven dashboards. Beyond the technical execution, I have demonstrated abilities to articulate insights to diverse audiences and manage expectations of upstream and downstream stakeholders which align with the qualities required for this role. I am currently 3 months into a Data Science bootcamp (Institute of Data, IMDA) while concurrently serving as an LLM Data/Linguistic Expert and a Teaching Assistant (Data Analytics and GenAI courses). I am eager to contribute and make a visible, quantifiable impact on your team while further advancing my analytics career.

Available to hire

I have 4+ years of experience in Business Intelligence and Data Analytics, translating complex data into actionable strategy. I bring strong proficiency in SQL, Tableau, SAS and Python to build scalable data pipelines, deliver high-priority recommendations and design easy-to-understand / action-driven dashboards. Beyond the technical execution, I have demonstrated abilities to articulate insights to diverse audiences and manage expectations of upstream and downstream stakeholders which align with the qualities required for this role.

I am currently 3 months into a Data Science bootcamp (Institute of Data, IMDA) while concurrently serving as an LLM Data/Linguistic Expert and a Teaching Assistant (Data Analytics and GenAI courses). I am eager to contribute and make a visible, quantifiable impact on your team while further advancing my analytics career.

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Experience Level

Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

LLM Data & Linguistic Expert at micro1
September 1, 2025 - November 6, 2025
Validated semantic, logical, factual and localization aspects of English/Indonesian edge cases to improve model accuracy and contextual integrity for a Silicon Valley AI company.
Teaching Assistant - Data Analytics & Generative AI at Vertical Institute
September 1, 2025 - November 6, 2025
Supported participants in Data Analytics and Generative AI classes, assessed assignments, and provided value-adding guidance to simplify learning.
Marketing Analyst – Casino Revenue Optimization at Marina Bay Sands
August 31, 2025 - August 31, 2025
Performed exploratory data analysis and hypothesis testing on customer behavior, spending, gaming activity and hotel-stay data to identify high-value customers and optimize engagement. Implemented metrics improvements to detect issues earlier and optimize gaming and room usage. Built dashboards and alert pipelines to streamline sales engagement, reducing reactive meetings by 60%.
Analyst to Senior Analyst – Customer Experience (CX) at Marina Bay Sands
December 31, 2023 - December 31, 2023
Led end-to-end CX survey systems and self-service dashboards; aligned metrics across Hotel, Casino, F&B, Museum, Theatre, Mall & MICE; integrated demographics, transactions and behavior for smarter survey logic; migrated legacy dashboards to Power BI and Python; engaged stakeholders to ensure dashboards met evolving business needs.
Quality Assurance Analyst at Sumitomo Rubber Industries
September 30, 2021 - September 30, 2021
Automated budget and regulatory reports; conducted vendor/factory audits (process, safety and sustainability) across SEA, West Africa and Guatemala; led projects improving yield and reducing additives in Indonesia and Thailand.

Education

Data Science & Artificial Intelligence Program at Institute of Data by IMDA
August 1, 2025 - November 6, 2025
Bachelor of Applied Science, Food Science and Technology at National University of Singapore
August 1, 2012 - July 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Gaming, Travel & Hospitality, Professional Services, Software & Internet