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Robert Wibisana Santosa

Available to hire

I have 4+ years of experience in Business Intelligence and Data Analytics, translating complex data into actionable strategy.

About

I have 4+ years of experience in Business Intelligence and Data Analytics, translating complex data into actionable strategy. I bring strong proficiency in SQL, Tableau, SAS and Python to build scalable data pipelines, deliver high-priority recommendations and design easy-to-understand / action-driven dashboards. Beyond the technical execution, I have demonstrated abilities to articulate insights to diverse audiences and manage expectations of upstream and downstream stakeholders which align with the qualities required for this role.

I am currently 3 months into a Data Science bootcamp (Institute of Data, IMDA) while concurrently serving as an LLM Data/Linguistic Expert and a Teaching Assistant (Data Analytics and GenAI courses). I am eager to contribute and make a visible, quantifiable impact on your team while further advancing my analytics career.

  • Joined November 2025

Languages

  • EnglishFluent

Industry experience

  • Media & Entertainment
  • Gaming
  • Travel & Hospitality
  • Professional Services
  • Software & Internet

Work experience· 5 roles

Teaching Assistant - Data Analytics & Generative AI · Vertical InstituteSep 2025 – Nov 2025 · 3 mos

Supported participants in Data Analytics and Generative AI classes, assessed assignments, and provided value-adding guidance to simplify learning.

LLM Data & Linguistic Expert · micro1Sep 2025 – Nov 2025 · 3 mos

Validated semantic, logical, factual and localization aspects of English/Indonesian edge cases to improve model accuracy and contextual integrity for a Silicon Valley AI company.

Marketing Analyst – Casino Revenue Optimization · Marina Bay SandsAug 2025 – Aug 2025 · 1 mo

Performed exploratory data analysis and hypothesis testing on customer behavior, spending, gaming activity and hotel-stay data to identify high-value customers and optimize engagement. Implemented metrics improvements to detect issues earlier and optimize gaming and room usage. Built dashboards and alert pipelines to streamline sales engagement, reducing reactive meetings by 60%.

Analyst to Senior Analyst – Customer Experience (CX) · Marina Bay SandsDec 2023 – Dec 2023 · 1 mo
Quality Assurance Analyst · Sumitomo Rubber IndustriesSep 2021 – Sep 2021 · 1 mo

Education

Data Science & Artificial Intelligence Program · Institute of Data by IMDA2025
Bachelor of Applied Science, Food Science and Technology · National University of Singapore2012 – 2016

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