Rob Porter

Available to hire

An experienced product designer. "Always start by learning about the people who will use your product.

About

An experienced product designer.

“Always start by learning about the people who will use your product. If you don’t understand who they are or what they need from your service, you can’t build the right thing.” GDS (Government Digital Service – gov.uk)

I am a design practitioner who loves to serve people’s needs well.

A few things I am passionate about…

• People
• Mentoring and coming alongside the next generation
• Creating safe, supportive, collaborative and joyful working environments
• Living a life of discovery, exploration and curiosity
• Taking an apprentice and student mindset to life
• Working on myself and alongside others to develop deep transformational changes
• People-centred design
• Creating products and new innovations that matter and add value to people’s lives
• Leaving a piece of the world in a better place

  • Joined May 2026

Skills· 1

Languages

  • EnglishFluent

Industry experience

  • Software & Internet
  • Retail
  • Financial Services
  • Healthcare
  • Travel & Hospitality
  • Non-Profit Organization
  • Telecommunications

Projects · 4

Designing and leading an experience vision to unify and integrate a product workflow initiative, and building clarity on how this vision experience can evolve into the future.

  • Product Designer
  • UI Designer
  • UX Designer

In March 2019, I was one of two product design specialists tasked to lead and design a new playful and memorable AR ‘Magic Mirror’ interface experience for one of the world's most famous department stores, Harrods. productdesign

  • Product Designer
  • UI Designer
  • UX Designer

In March 2018, I was tasked by a design agency in London to help develop and lead the creative design for a core native mobile business banking app for a multi-trillion-dollar platform. productdesign

  • Product Designer
  • UI Designer
  • UX Designer

A multi-platform communication service for calls, texts and voicemails. The USP at the time was that you could make phone calls over WiFi, make local rate calls when abroad and take calls on an iPad or text from a PC, all using your own number. TU Go has been available in the UK, Argentina, Brazil, Colombia, Peru and Spain and was designed across iOS, Android and Windows, of which I was the Design Lead.

  • Product Designer
  • UI Designer
  • UX Designer

Work experience

Senior Product Design and Wellbeing Leader · Xero LtdNov 2019 – May 2025 · 5 yrs 7 mos
Product Design Lead consultant · HarrodsMar 2019 – Sep 2019 · 7 mos

In March 2019, I was one of two design specialists tasked to design a new playful and memorable AR 'Magic Mirror' interface experience for one of the world's most famous department stores.

Education

BA GRAPHIC DESIGN · University of Lincoln, Lincoln School of Art and Design2000 – 2003
MA COMMUNICATION DESIGN · Central Saint Martins College of Art and Design, University of the Arts London2006 – 2008

Certifications and awards

Building the Right Thing2022

Discoveries: Building the Right Thing NN/g Nielson Norman Group Issued Jan 2022

Digital Accessibility training2024

Digital Accessibility training Fable Issued Jul 2024

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