An experienced product designer. "Always start by learning about the people who will use your product. If you don’t understand who they are or what they need from your service, you can’t build the right thing." GDS (Government Digital Service – gov.uk) I am a design practitioner who loves to serve people's needs well. A few things I am passionate about... • People • Mentoring and coming alongside the next generation • Creating safe, supportive, collaborative and joyful working environments • Living a life of discovery, exploration and curiosity • Taking an apprentice and student mindset to life • Working on myself and alongside others to develop deep transformational changes • People-centred design • Creating products and new innovations that matter and add value to people’s lives • Leaving a piece of the world in a better place

Rob Porter

An experienced product designer. "Always start by learning about the people who will use your product. If you don’t understand who they are or what they need from your service, you can’t build the right thing." GDS (Government Digital Service – gov.uk) I am a design practitioner who loves to serve people's needs well. A few things I am passionate about... • People • Mentoring and coming alongside the next generation • Creating safe, supportive, collaborative and joyful working environments • Living a life of discovery, exploration and curiosity • Taking an apprentice and student mindset to life • Working on myself and alongside others to develop deep transformational changes • People-centred design • Creating products and new innovations that matter and add value to people’s lives • Leaving a piece of the world in a better place

Available to hire

An experienced product designer.

“Always start by learning about the people who will use your product. If you don’t understand who they are or what they need from your service, you can’t build the right thing.” GDS (Government Digital Service – gov.uk)

I am a design practitioner who loves to serve people’s needs well.

A few things I am passionate about…

• People
• Mentoring and coming alongside the next generation
• Creating safe, supportive, collaborative and joyful working environments
• Living a life of discovery, exploration and curiosity
• Taking an apprentice and student mindset to life
• Working on myself and alongside others to develop deep transformational changes
• People-centred design
• Creating products and new innovations that matter and add value to people’s lives
• Leaving a piece of the world in a better place

See more

Experience Level

Language

English
Fluent

Work Experience

Senior Product Design and Wellbeing Leader at Xero Ltd
November 1, 2019 - May 26, 2025
Product Design Lead consultant at Harrods
March 1, 2019 - September 1, 2019
In March 2019, I was one of two design specialists tasked to design a new playful and memorable AR 'Magic Mirror' interface experience for one of the world's most famous department stores.

Education

BA GRAPHIC DESIGN at University of Lincoln, Lincoln School of Art and Design
January 1, 2000 - January 1, 2003
MA COMMUNICATION DESIGN at Central Saint Martins College of Art and Design, University of the Arts London
January 1, 2006 - January 1, 2008

Qualifications

Building the Right Thing
February 1, 2022 - January 1, 2022
Discoveries: Building the Right Thing NN/g Nielson Norman Group Issued Jan 2022
Digital Accessibility training
July 25, 2024 - July 26, 2024
Digital Accessibility training Fable Issued Jul 2024

Industry Experience

Software & Internet, Retail, Financial Services, Healthcare, Travel & Hospitality, Non-Profit Organization, Telecommunications
    uniE621 Xero - Workflow management product
    Designing and leading an experience vision to unify and integrate a product workflow initiative, and building clarity on how this vision experience can evolve into the future.
    paper Magic Mirror, an augmented reality store experience.
    In March 2019, I was one of two product design specialists tasked to lead and design a new playful and memorable AR ‘Magic Mirror’ interface experience for one of the world's most famous department stores, Harrods. productdesign
    uniE621 HSBC – Redefining a business banking mobile app.
    In March 2018, I was tasked by a design agency in London to help develop and lead the creative design for a core native mobile business banking app for a multi-trillion-dollar platform. productdesign
    uniE621 Multi–platform communication service
    A multi-platform communication service for calls, texts and voicemails. The USP at the time was that you could make phone calls over WiFi, make local rate calls when abroad and take calls on an iPad or text from a PC, all using your own number. TU Go has been available in the UK, Argentina, Brazil, Colombia, Peru and Spain and was designed across iOS, Android and Windows, of which I was the Design Lead.

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