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I am an IT executive with 30+ years leading enterprise telecommunications, contact center engineering, and cloud modernization initiatives. I have guided initiatives across Northwell Health, Apollo, Montefiore, and other global enterprise environments, delivering reliable, scalable voice and data architectures. Music & Creative Experience: MasterSwitch / RareDotOne — ASCAP registered Artist/Producer with 66+ productions across house, soulful house, deep house, Afro‑house, and mashups. 41,000+ SoundCloud plays (grassroots). 27 ASCAP‑registered works and 15 ISRCs created in 2025. Music Production • Mixing • Mastering • A&R Discovery • Sound Design • Harmonic Editing • Metadata & ISRC Management • Audio Restoration • DSP Analysis Music Production: Ableton Live 12, Logic Pro, KitsAI, Serato Studio, Serato DJ Pro, Izotope RX Advanced, Soundforge, Audacity, Adobe Audition I specialize in SIP, UCaaS, cloud contact centers, regulatory compliance, and mission-critical voice/data platforms. I lead cross-functional teams to drive architectural excellence, cost optimization, and secure, compliant communications.…I am an IT executive with 30+ years leading enterprise telecommunications, contact center engineering, and cloud modernization initiatives. I have guided initiatives across Northwell Health, Apollo, Montefiore, and other global enterprise environments, delivering reliable, scalable voice and data architectures. Music & Creative Experience: MasterSwitch / RareDotOne — ASCAP registered Artist/Producer with 66+ productions across house, soulful house, deep house, Afro‑house, and mashups. 41,000+ SoundCloud plays (grassroots). 27 ASCAP‑registered works and 15 ISRCs created in 2025. Music Production • Mixing • Mastering • A&R Discovery • Sound Design • Harmonic Editing • Metadata & ISRC Management • Audio Restoration • DSP Analysis Music Production: Ableton Live 12, Logic Pro, KitsAI, Serato Studio, Serato DJ Pro, Izotope RX Advanced, Soundforge, Audacity, Adobe Audition I specialize in SIP, UCaaS, cloud contact centers, regulatory compliance, and mission-critical voice/data platforms. I lead cross-functional teams to drive architectural excellence, cost optimization, and secure, compliant communications.

Ronald A. Ellis

PRO

Audio Engineer, Sound Editor, Mastering Engineer, +2

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I am an IT executive with 30+ years leading enterprise telecommunications, contact center engineering, and cloud modernization initiatives. I have guided initiatives across Northwell Health, Apollo, Montefiore, and other global enterprise environments, delivering reliable, scalable voice and data architectures. Music & Creative Experience: MasterSwitch / RareDotOne — ASCAP registered Artist/Producer with 66+ productions across house, soulful house, deep house, Afro‑house, and mashups. 41,000+ SoundCloud plays (grassroots). 27 ASCAP‑registered works and 15 ISRCs created in 2025. Music Production • Mixing • Mastering • A&R Discovery • Sound Design • Harmonic Editing • Metadata & ISRC Management • Audio Restoration • DSP Analysis Music Production: Ableton Live 12, Logic Pro, KitsAI, Serato Studio, Serato DJ Pro, Izotope RX Advanced, Soundforge, Audacity, Adobe Audition I specialize in SIP, UCaaS, cloud contact centers, regulatory compliance, and mission-critical voice/data platforms. I lead cross-functional teams to drive architectural excellence, cost optimization, and secure, compliant communications.…I am an IT executive with 30+ years leading enterprise telecommunications, contact center engineering, and cloud modernization initiatives. I have guided initiatives across Northwell Health, Apollo, Montefiore, and other global enterprise environments, delivering reliable, scalable voice and data architectures. Music & Creative Experience: MasterSwitch / RareDotOne — ASCAP registered Artist/Producer with 66+ productions across house, soulful house, deep house, Afro‑house, and mashups. 41,000+ SoundCloud plays (grassroots). 27 ASCAP‑registered works and 15 ISRCs created in 2025. Music Production • Mixing • Mastering • A&R Discovery • Sound Design • Harmonic Editing • Metadata & ISRC Management • Audio Restoration • DSP Analysis Music Production: Ableton Live 12, Logic Pro, KitsAI, Serato Studio, Serato DJ Pro, Izotope RX Advanced, Soundforge, Audacity, Adobe Audition I specialize in SIP, UCaaS, cloud contact centers, regulatory compliance, and mission-critical voice/data platforms. I lead cross-functional teams to drive architectural excellence, cost optimization, and secure, compliant communications.

Available to hire

White Plains, United States

I am an IT executive with 30+ years leading enterprise telecommunications, contact center engineering, and cloud modernization initiatives. I have guided initiatives across Northwell Health, Apollo, Montefiore, and other global enterprise environments, delivering reliable, scalable voice and data architectures.
Music & Creative Experience:
MasterSwitch / RareDotOne — ASCAP registered Artist/Producer with 66+ productions across house, soulful house, deep house, Afro‑house, and mashups. 41,000+ SoundCloud plays (grassroots). 27 ASCAP‑registered works and 15 ISRCs created in 2025. Music Production • Mixing • Mastering • A&R Discovery • Sound Design • Harmonic Editing • Metadata & ISRC Management • Audio Restoration • DSP Analysis Music Production: Ableton Live 12, Logic Pro, KitsAI, Serato Studio, Serato DJ Pro, Izotope RX Advanced, Soundforge, Audacity, Adobe Audition
I specialize in SIP, UCaaS, cloud contact centers, regulatory compliance, and mission-critical voice/data platforms. I lead cross-functional teams to drive architectural excellence, cost optimization, and secure, compliant communications.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

French

Advanced

Korean

Intermediate

Work Experience

Lead Enterprise Engineer at Northwell Health

January 1, 2023 - Present

Lead a team managing enterprise contact center technologies for New York’s largest private employer. Oversee voice, email, SMS, speech analytics, PCI-/PHI-compliant voice & screen recording platforms, and multi-channel communication infrastructure.

Associate Director, Information Technology at Apollo

January 1, 2021 - January 1, 2023

Led global telecom migration to UCaaS, reducing hardware maintenance spend by $5M. Architected cloud contact center integrations and managed Avaya HA telecom strategy across global offices. Oversaw regional project delivery across Singapore, Mumbai, Luxembourg, California, and NYC.

Technical Lead, Patient Access at Montefiore Information Technology

January 1, 2016 - January 1, 2021

Created 99.999% uptime SIP telecom infrastructure servicing 1500–6000 concurrent calls. Led Skype for Business deployment to 30,000 employees and contributed to telemedicine expansion. Managed $8M circuit budget and delivered $1.425M in savings.

Lead Telecommunications Engineer at Avon Corporation / TekSystems

January 1, 2014 - January 1, 2016

Maintained 64‑PBX network and 3000‑seat call center. Architected SIP and location upgrades across multi-version Avaya environments. Managed Verint recording and vendor relationships.

Voice Telecommunications Manager at Panasonic / Intercloud Systems

January 1, 2009 - January 1, 2014

Maintained SIP, IP, and traditional telephony for 2000+ endpoints. Managed global telecom operations, SLA reporting, remote monitoring, and vendor management.

Technical Project Manager at Consolidated Technologies Inc.

January 1, 2007 - January 1, 2008

Completed 40+ PBX, data center, and video deployments. Managed multi‑vendor installations and provided customer‑facing project leadership.

Manager, IT Telecommunications at Atlas Air Worldwide

January 1, 2003 - January 1, 2007

Managed mission‑critical telecom operations for global airline. Led wireless RFP delivering $500K annual savings. Oversaw Avaya/Lucent infrastructure and global facility relocations.