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I'm a mid-senior technical generalist with a focus on product, UI/UX, and front-end engineering. I thrive on leading technical operations and customer success initiatives, collaborating with global cross-functional teams to drive innovation and deliver impactful digital solutions. I'm experienced in freelance product, design, and technical initiatives, including AI project management, and I enjoy turning complex problems into intuitive user experiences and scalable systems.…I'm a mid-senior technical generalist with a focus on product, UI/UX, and front-end engineering. I thrive on leading technical operations and customer success initiatives, collaborating with global cross-functional teams to drive innovation and deliver impactful digital solutions. I'm experienced in freelance product, design, and technical initiatives, including AI project management, and I enjoy turning complex problems into intuitive user experiences and scalable systems.

Rosean Alexander

UX Designer, Product Designer, Musician, +4

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I'm a mid-senior technical generalist with a focus on product, UI/UX, and front-end engineering. I thrive on leading technical operations and customer success initiatives, collaborating with global cross-functional teams to drive innovation and deliver impactful digital solutions. I'm experienced in freelance product, design, and technical initiatives, including AI project management, and I enjoy turning complex problems into intuitive user experiences and scalable systems.…I'm a mid-senior technical generalist with a focus on product, UI/UX, and front-end engineering. I thrive on leading technical operations and customer success initiatives, collaborating with global cross-functional teams to drive innovation and deliver impactful digital solutions. I'm experienced in freelance product, design, and technical initiatives, including AI project management, and I enjoy turning complex problems into intuitive user experiences and scalable systems.

Available to hire

I’m a mid-senior technical generalist with a focus on product, UI/UX, and front-end engineering. I thrive on leading technical operations and customer success initiatives, collaborating with global cross-functional teams to drive innovation and deliver impactful digital solutions.

I’m experienced in freelance product, design, and technical initiatives, including AI project management, and I enjoy turning complex problems into intuitive user experiences and scalable systems.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Advanced

Work Experience

Freelance Product Engineer, UI/UX & Frontend at Independent / Freelance

July 1, 2019 - Present

Provided product, UX/UI, and frontend engineering services for diverse clients. Managed AI-enabled projects and collaborated across disciplines to deliver digital solutions tailored to client needs.

Product Engineer, UI/UX & Frontend at Nebusis Cloud Services, LLC.

November 1, 2020 - June 1, 2024

Collaborated with CEO to define and execute product roadmap, resulting in 12% increase in user engagement. Managed ISO AI projects via an AI chatbot. Led multi-location onboarding for a global Fortune 500 company and government institutions.

Sales Development Representative (Contract) at Frenetic

July 1, 2023 - September 1, 2023

Conducted in-depth research on potential clients to personalize outreach and messaging. Identified and qualified high-potential leads, generating a 20% increase in new opportunities. Used HubSpot to segment leads and prioritize high-value accounts.

Technology Consultant & Frontend Engineer (Contract) at Newsoil, LLC.

August 1, 2019 - June 1, 2020

Defined website and e-commerce roadmap. Implemented order tracking and confirmation systems. Integrated WooCommerce store, resulting in a 50% increase in online transaction rates.

Customer Success Consultant (Contract) at Curemint Inc.

July 1, 2019 - August 1, 2019

Defined and implemented foundational onboarding strategy (KPIs/OKRs), conducted product demos, automating acquisition processes, and providing key input for beta feature development.

Director of Customer Success at BruVue Inc.

January 1, 2019 - July 1, 2019

Fostered relationships with SMBs’ C-level clients in hospitality. Increased product adoption via real-time demos and education sessions; documented user stories and feature requests; supported development team with data and maintenance.

Inside Sales Representative at Marca Global LLC.

October 1, 2017 - March 1, 2018

Executed outbound call campaigns, managed CRM with 800+ leads monthly, defined closing strategies, and prepared tailored RFPs.

Project Manager / Customer Success at Spreedly Inc.

June 1, 2016 - May 1, 2017

Facilitated annual PCI Compliance assessment with the SRE/DevOps team; qualified and managed inbound leads during their assessment of the Spreedly API; assisted customers with technical, implementation, and migration inquiries; submitted feature requests.

Technical Operations Coordinator at Etix Inc.

February 1, 2014 - June 1, 2016

Managed product/hardware planning, procurement, security/PCI, reporting, seasonal demand projects, and scheduled equipment rollouts. Implemented inventory management software for 5500 pieces ($2.5M); reduced office hardware and shipping costs; conducted beta testing for iPhone apps.