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I’m Roven Aayman, a hospitality professional with 6+ years of front-office experience, including reception, guest relations, and hotel operations. I’m passionate about delivering a warm, organized guest experience—handling reservations, check-in and check-out, VIP requests, and special needs while keeping service smooth and details accurate. I’m also comfortable working fast and solving problems on the spot, from managing guest complaints to coordinating pickup transfers and supporting daily front desk operations. In addition, I have experience as a video editor and freelance content creator using tools like Adobe Premiere Pro and After Effects, which strengthens my communication and helps me create polished, engaging media for teams and projects.…I’m Roven Aayman, a hospitality professional with 6+ years of front-office experience, including reception, guest relations, and hotel operations. I’m passionate about delivering a warm, organized guest experience—handling reservations, check-in and check-out, VIP requests, and special needs while keeping service smooth and details accurate. I’m also comfortable working fast and solving problems on the spot, from managing guest complaints to coordinating pickup transfers and supporting daily front desk operations. In addition, I have experience as a video editor and freelance content creator using tools like Adobe Premiere Pro and After Effects, which strengthens my communication and helps me create polished, engaging media for teams and projects.

Roven Aayman

Video Editor, Event Visualizer, Production Coordinator

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I’m Roven Aayman, a hospitality professional with 6+ years of front-office experience, including reception, guest relations, and hotel operations. I’m passionate about delivering a warm, organized guest experience—handling reservations, check-in and check-out, VIP requests, and special needs while keeping service smooth and details accurate. I’m also comfortable working fast and solving problems on the spot, from managing guest complaints to coordinating pickup transfers and supporting daily front desk operations. In addition, I have experience as a video editor and freelance content creator using tools like Adobe Premiere Pro and After Effects, which strengthens my communication and helps me create polished, engaging media for teams and projects.…I’m Roven Aayman, a hospitality professional with 6+ years of front-office experience, including reception, guest relations, and hotel operations. I’m passionate about delivering a warm, organized guest experience—handling reservations, check-in and check-out, VIP requests, and special needs while keeping service smooth and details accurate. I’m also comfortable working fast and solving problems on the spot, from managing guest complaints to coordinating pickup transfers and supporting daily front desk operations. In addition, I have experience as a video editor and freelance content creator using tools like Adobe Premiere Pro and After Effects, which strengthens my communication and helps me create polished, engaging media for teams and projects.

Available to hire

I’m Roven Aayman, a hospitality professional with 6+ years of front-office experience, including reception, guest relations, and hotel operations. I’m passionate about delivering a warm, organized guest experience—handling reservations, check-in and check-out, VIP requests, and special needs while keeping service smooth and details accurate.

I’m also comfortable working fast and solving problems on the spot, from managing guest complaints to coordinating pickup transfers and supporting daily front desk operations. In addition, I have experience as a video editor and freelance content creator using tools like Adobe Premiere Pro and After Effects, which strengthens my communication and helps me create polished, engaging media for teams and projects.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Beginner

Beginner

Beginner

Language

Arabic

Fluent

English

Fluent

Dutch

Intermediate

Work Experience

Video Editor at Freelance

November 1, 2022 - Present

Edited videos using Adobe Premiere Pro and After Effects, focusing on storytelling, color grading, and sound design. Managed multiple projects and collaborated with creative teams to deliver dynamic content.

Organizer / Video Editor at Org an is er (Freelancing) / Festival assistant; Video editing projects

November 1, 2022 - Present

Freelance festival assistant (video-related support and general assistance) with experience supporting actors during high-profile festival events. Coordinated schedules and provided enthusiastic, detail-oriented support in a fast-paced environment. Also worked as an independent video editor using Adobe Premiere Pro and After Effects, creating dynamic content with storytelling, color grading, and sound design. Managed multiple projects and collaborated with creative teams to deliver polished final outputs.

Festival Assistant / Organizer (Freelancing) at Freelance

January 1, 2022 - Present

Supported high-profile festival operations by coordinating schedules and assisting actors during events. Maintained a positive, helpful atmosphere in a fast-paced environment and ensured smooth day-to-day event support.

Receptionist / Travel & Meeting Coordination (Front Office) at Pyramisa Isis Luxor

September 1, 2021 - Present

Supported front desk and guest services by welcoming guests, verifying reservations, processing payments, and ensuring smooth departures. Followed up on special requests, VIP orders, and guest traces upon arrival to enhance the guest experience. Coordinated pickup transfers and handled VIP requests, while collecting guest feedback to support continuous improvement. Worked with the Comsys system to maintain accurate records and manage daily front-office operations. Addressed guest complaints and service issues promptly to maintain guest satisfaction.

Receptionist at Jolie Ville Resort & SPA, Kings Island (Luxor)

September 1, 2021 - July 1, 2024

Managed front desk operations to ensure a seamless, welcoming guest experience. Handled reservations, guest profiles, special requests, VIP orders, and guest traces, ensuring accurate data tracking and high service standards. Supported check-in and check-out by verifying reservations and processing payments, and followed up to enhance guest satisfaction. Coordinated guest services including pickup transfers and handled VIP requests, while collecting guest feedback for service improvement. Resolved guest complaints efficiently and maintained a professional, organized environment through strong communication and attention to detail. Demonstrated system adaptability by learning and working with Opera Cloud to streamline operations.

Receptionist at Jolie Ville Resort & SPA, K ings Island , Luxor

September 1, 2021 - July 1, 2024

Managed front desk operations to ensure a seamless guest experience. Handled reservations, guest profiles, special requests, VIP orders, and guest traces. Processed check-in/check-out tasks, including verifying reservations and payments, and supported smooth departures. Coordinated guest services such as pickup transfers and VIP requests, and collected guest feedback to improve service quality. Resolved guest complaints efficiently while maintaining high service standards. Used hotel management systems including Fadilio Suite 8 and gained proficiency with Opera Cloud, improving data tracking and operational accuracy. Also supported administrative duties such as phone handling, appointment scheduling, and maintaining a professional front desk environment.

Receptionist / Travel & Meeting Coordination (as written) at Pyram is a isis Luxor

July 1, 2021 - July 1, 2021

Supported front-office and guest services tasks including welcoming guests, verifying reservations, processing payments, and ensuring smooth check-in and departure. Followed up on special requests, VIP orders, and guest traces upon arrival. Coordinated pickup transfers and handled VIP requests. Assisted with collecting guest feedback and resolving complaints to enhance guest satisfaction. Managed phone and scheduling responsibilities while maintaining a well-organized and professional front desk environment. Worked with Comsys to ensure accurate record-keeping and seamless day-to-day operations.