Nathaniel Roy Cruz

Available to hire

I've been in the BPO industry for 3 years and a graphics artist on the sidelines for over a decade. I'm a fast learner who can pick up new skills quickly as needed for the job.

About

I’ve been in the BPO industry for 3 years and a graphics artist on the sidelines for over a decade. I’m a fast learner who can pick up new skills quickly as needed for the job.

I enjoy coaching teammates to improve communication and help deliver excellent customer experiences.

  • 4 years' experience
  • Joined February 2026

Languages

  • EnglishAdvanced

Industry experience

  • Media & Entertainment
  • Healthcare
  • Professional Services
  • Telecommunications

More experts in Manila, Philippines

Work experience

Medical Scribe / Graphic ArtistJan 2024 – Present · 2 yrs 11 mos

Edited photos and created cartoon characters for websites; prepared graphic assets and references for projects (2024 - Present).

Operations Specialist · TelusJan 2018 – Dec 2019 · 2 yrs

Answered customer concerns via email; ensured accounts were secure and billing information protected; processed deletion requests; coached team on communication and workflows to improve efficiency and customer experience.

Education

Animation · ICADEMY2014 – 2015

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