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I've been in the BPO industry for 3 years and a graphics artist on the sidelines for over a decade. I'm a fast learner who can pick up new skills quickly as needed for the job. I enjoy coaching teammates to improve communication and help deliver excellent customer experiences.…

Nathaniel Roy Cruz

Graphic Designer, Illustrator, Video Editor, +2

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I've been in the BPO industry for 3 years and a graphics artist on the sidelines for over a decade. I'm a fast learner who can pick up new skills quickly as needed for the job. I enjoy coaching teammates to improve communication and help deliver excellent customer experiences.…

Available to hire

I’ve been in the BPO industry for 3 years and a graphics artist on the sidelines for over a decade. I’m a fast learner who can pick up new skills quickly as needed for the job.

I enjoy coaching teammates to improve communication and help deliver excellent customer experiences.

Skills

Experience Level

Intermediate

Intermediate

Beginner

Beginner

Language

English

Advanced

Work Experience

Medical Scribe / Graphic Artist

January 1, 2024 - Present

Edited photos and created cartoon characters for websites; prepared graphic assets and references for projects (2024 - Present).

Operations Specialist at Telus

January 1, 2018 - December 31, 2019

Answered customer concerns via email; ensured accounts were secure and billing information protected; processed deletion requests; coached team on communication and workflows to improve efficiency and customer experience.