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I've been in the BPO industry for 3 years and a graphics artist on the sidelines for over a decade. I'm a fast learner who can pick up new skills quickly as needed for the job. I enjoy coaching teammates to improve communication and help deliver excellent customer experiences.…

Nathaniel Roy Cruz

Graphic Designer, Illustrator, Video Editor, +2

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I've been in the BPO industry for 3 years and a graphics artist on the sidelines for over a decade. I'm a fast learner who can pick up new skills quickly as needed for the job. I enjoy coaching teammates to improve communication and help deliver excellent customer experiences.…

Available to hire

I’ve been in the BPO industry for 3 years and a graphics artist on the sidelines for over a decade. I’m a fast learner who can pick up new skills quickly as needed for the job.

I enjoy coaching teammates to improve communication and help deliver excellent customer experiences.

Skills

Experience Level

Intermediate

Intermediate

Beginner

Beginner

Language

English

Advanced

Work Experience

Operations Specialist at Telus

January 1, 2018 - December 31, 2019

Answered customer concerns via email; ensured accounts were secure and billing information protected; processed deletion requests; coached team on communication and workflows to improve efficiency and customer experience.

Medical Scribe / Graphic Artist

January 1, 2024 - Present

Edited photos and created cartoon characters for websites; prepared graphic assets and references for projects (2024 - Present).