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I am a Quality Assurance Engineer with 20+ years in automation and manual testing across federal, healthcare, and enterprise systems. I specialize in API and browser testing, test automation frameworks, and accessibility compliance.\n\nI have a proven ability to lead test strategy, mentor teams, and drive quality in Agile environments. I am detail-oriented and customer-focused in banking and QA Testing/Analysis roles.…I am a Quality Assurance Engineer with 20+ years in automation and manual testing across federal, healthcare, and enterprise systems. I specialize in API and browser testing, test automation frameworks, and accessibility compliance.\n\nI have a proven ability to lead test strategy, mentor teams, and drive quality in Agile environments. I am detail-oriented and customer-focused in banking and QA Testing/Analysis roles.

Kenneth W. Hoffmaster

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I am a Quality Assurance Engineer with 20+ years in automation and manual testing across federal, healthcare, and enterprise systems. I specialize in API and browser testing, test automation frameworks, and accessibility compliance.\n\nI have a proven ability to lead test strategy, mentor teams, and drive quality in Agile environments. I am detail-oriented and customer-focused in banking and QA Testing/Analysis roles.…I am a Quality Assurance Engineer with 20+ years in automation and manual testing across federal, healthcare, and enterprise systems. I specialize in API and browser testing, test automation frameworks, and accessibility compliance.\n\nI have a proven ability to lead test strategy, mentor teams, and drive quality in Agile environments. I am detail-oriented and customer-focused in banking and QA Testing/Analysis roles.

Available to hire

I am a Quality Assurance Engineer with 20+ years in automation and manual testing across federal, healthcare, and enterprise systems. I specialize in API and browser testing, test automation frameworks, and accessibility compliance.\n\nI have a proven ability to lead test strategy, mentor teams, and drive quality in Agile environments. I am detail-oriented and customer-focused in banking and QA Testing/Analysis roles.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Part-Time Teller at Central Bank

September 1, 2025 - Present

Processed 75+ daily transactions (deposits, withdrawals, loan payments) with 100% cash drawer accuracy; ensured compliance with banking policies (including BSA regulatory reporting); operated a POS system and balanced daily receipts; cultivated strong customer relationships, improving customer satisfaction scores.

QA Tester / Test Engineer - Contract With GSA at Accenture Federal Services

July 1, 2021 - March 1, 2025

Executed tests for APIs and web pages, identifying 150+ bugs to improve system reliability. Led Agile ceremonies to boost team efficiency. Designed, maintained, and executed 500+ Postman API test scripts and automation tests, reducing regression testing time and increasing defect detection. Performed 508 accessibility checks (JAWS/AMP/ANDI/WAVE) to raise accessibility scores. Served as SME for Postman API and enhanced data validation with SQL while creating 100+ test scenarios. Reported 100+ bugs in JIRA and delivered 10+ product demos to the GSA client; led targeted UAT training for team members and developed 50+ test cases to boost UAT efficiency.

Software Applications Specialist I at Fluor Federal Gov’t Group

October 1, 2020 - April 1, 2021

Spearheaded automation testing with Smart Bear Test Complete (JavaScript), increasing efficiency by 70%. Developed and executed 25+ UI/desktop tests reducing regression time and improving defect detection; automated test reporting to improve communications and reporting efficiency by 30%.

Function Analyst III at Agile Defense

May 1, 2019 - June 1, 2020

Led automation testing with Smart Bear Test Complete (JavaScript), boosting efficiency by 80%. Created 500+ automated tests for 19 applications in Global Decision Support System (AISS III) at Scott AFB, reducing regression time by 75% and improving defect detection by 90%. Developed comprehensive test plans ensuring 100% functional coverage and facilitated defect handoff to manual testers.

QA & Systems Analyst at Accenture, LLP

July 1, 2015 - May 1, 2019

Facilitated daily coordination with offshore QA teams, improving testing efficiency by 30%. Evaluated test requirements and workflows; documented 60% of test results in JIRA. Developed and executed 100+ test cases in HP-ALM and JIRA; performed API/RESTful and web UI automation using HP-UFT; led automation framework development for 50+ Availity UI web pages, enhancing overall quality.

Church Treasurer at Southern Illinois Baptist Church

January 1, 2024 - Present

Led financial oversight for a church with ~ $200K annual budget; facilitated monthly updates with finance committee; oversaw incoming funds and streamlined accounts payable for 20+ monthly transactions; reconciled bank statements and church ledgers with 100% accuracy; managed weekly contribution deposits.