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I am a senior QA leader with global experience delivering quality across ERP and enterprise platforms, including SAP, PeopleSoft, and MS Dynamics 365, as well as healthcare, banking, CRM, and logistics. I have led ERP test strategy, system integration testing (SIT), UAT governance, automation, performance testing, and managed large, distributed QA teams. I excel in Agile, CI/CD, and end-to-end QA lifecycle, always focusing on aligning technology solutions to business goals. I am a certified Scrum Master, ISTQB, PeopleSoft certified consultant, and ITIL professional, with a track record in stakeholder management, strategic planning, and driving quality improvements through data-driven practices. I thrive on building scalable QA processes, shifting testing left, and delivering reliable releases by integrating automation, robust metrics, and cross-functional collaboration. My leadership style emphasizes mentorship, collaboration, and measurable impact, including cost optimization, accelerated release cycles, and improved product quality across global teams.…I am a senior QA leader with global experience delivering quality across ERP and enterprise platforms, including SAP, PeopleSoft, and MS Dynamics 365, as well as healthcare, banking, CRM, and logistics. I have led ERP test strategy, system integration testing (SIT), UAT governance, automation, performance testing, and managed large, distributed QA teams. I excel in Agile, CI/CD, and end-to-end QA lifecycle, always focusing on aligning technology solutions to business goals. I am a certified Scrum Master, ISTQB, PeopleSoft certified consultant, and ITIL professional, with a track record in stakeholder management, strategic planning, and driving quality improvements through data-driven practices. I thrive on building scalable QA processes, shifting testing left, and delivering reliable releases by integrating automation, robust metrics, and cross-functional collaboration. My leadership style emphasizes mentorship, collaboration, and measurable impact, including cost optimization, accelerated release cycles, and improved product quality across global teams.

Ranjeet Bisen

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I am a senior QA leader with global experience delivering quality across ERP and enterprise platforms, including SAP, PeopleSoft, and MS Dynamics 365, as well as healthcare, banking, CRM, and logistics. I have led ERP test strategy, system integration testing (SIT), UAT governance, automation, performance testing, and managed large, distributed QA teams. I excel in Agile, CI/CD, and end-to-end QA lifecycle, always focusing on aligning technology solutions to business goals. I am a certified Scrum Master, ISTQB, PeopleSoft certified consultant, and ITIL professional, with a track record in stakeholder management, strategic planning, and driving quality improvements through data-driven practices. I thrive on building scalable QA processes, shifting testing left, and delivering reliable releases by integrating automation, robust metrics, and cross-functional collaboration. My leadership style emphasizes mentorship, collaboration, and measurable impact, including cost optimization, accelerated release cycles, and improved product quality across global teams.…I am a senior QA leader with global experience delivering quality across ERP and enterprise platforms, including SAP, PeopleSoft, and MS Dynamics 365, as well as healthcare, banking, CRM, and logistics. I have led ERP test strategy, system integration testing (SIT), UAT governance, automation, performance testing, and managed large, distributed QA teams. I excel in Agile, CI/CD, and end-to-end QA lifecycle, always focusing on aligning technology solutions to business goals. I am a certified Scrum Master, ISTQB, PeopleSoft certified consultant, and ITIL professional, with a track record in stakeholder management, strategic planning, and driving quality improvements through data-driven practices. I thrive on building scalable QA processes, shifting testing left, and delivering reliable releases by integrating automation, robust metrics, and cross-functional collaboration. My leadership style emphasizes mentorship, collaboration, and measurable impact, including cost optimization, accelerated release cycles, and improved product quality across global teams.

Available to hire

I am a senior QA leader with global experience delivering quality across ERP and enterprise platforms, including SAP, PeopleSoft, and MS Dynamics 365, as well as healthcare, banking, CRM, and logistics. I have led ERP test strategy, system integration testing (SIT), UAT governance, automation, performance testing, and managed large, distributed QA teams. I excel in Agile, CI/CD, and end-to-end QA lifecycle, always focusing on aligning technology solutions to business goals. I am a certified Scrum Master, ISTQB, PeopleSoft certified consultant, and ITIL professional, with a track record in stakeholder management, strategic planning, and driving quality improvements through data-driven practices.

I thrive on building scalable QA processes, shifting testing left, and delivering reliable releases by integrating automation, robust metrics, and cross-functional collaboration. My leadership style emphasizes mentorship, collaboration, and measurable impact, including cost optimization, accelerated release cycles, and improved product quality across global teams.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

QA Manager at WellnessLiving Inc

January 1, 2024 - Present

Led end-to-end QA strategy for a hybrid monolithic core with a growing microservices ecosystem, covering payments, billing, CRM, and customer operations. Implemented BDD (Cucumber) to improve collaboration between business and engineering, strengthened UI automation (Playwright/Selenium) for cross-platform validation, and integrated QA with CI/CD (Jenkins, GitHub Actions) and real-time reporting (TestRail, Jira). Built and managed offshore QA teams, delivering >80% regression coverage and reducing manual testing by ~50%. Drove shift-left practices, established release quality metrics, and used performance tools (JMeter/K6) to preempt production issues. Partnered with customer success and product teams to expand test coverage and improve CSAT/NPS.

Sr QA Manager at Tenaciti Technologies

May 1, 2020 - December 1, 2023

Led QA strategy for SAP ECC to SAP S/4HANA migration, improving product reliability and reducing defect leakage. Directed end-to-end testing (SIT, UAT, Regression) with governance, risk-based testing, and automation to shorten cycles. Managed data migration validation, cross-module integration (FI/CO, MM, SD) and external interfaces, and guided cutover testing, dress rehearsals, and go-live readiness. Implemented KPI-driven governance, mentored teams, and accelerated sign-offs to boost customer satisfaction.

Test Supervisor at LOKI System

December 1, 2019 - April 1, 2020

Led testing for Microsoft Dynamics 365 Finance and Operations implementations, focusing on AP, AR, GL, and financial reporting. Executed complex financial test scenarios, managed cross-functional test efforts, and ensured governance with audit-compliant documentation. Enabled UAT planning and execution, data validation across systems, and supported CI/CD in cloud environments using Azure DevOps and Azure for environment management.

QA Lead at QHR Technologies

January 1, 2019 - November 1, 2019

Optimized regression suites, led SIT and integration testing with cross-functional teams, and established automated regression and smoke tests to boost release efficiency. Built a robust testing framework, mitigated QA risks, and improved defect detection through proactive risk assessments and collaboration with development teams.

Sr QA Consultant at SOAMatrix Software

April 1, 2017 - December 1, 2018

Led QA for fintech software releases, implemented automated testing scripts to reduce manual effort, and conducted performance analysis to improve reliability. Drove test automation adoption, facilitated training for QA staff, and performed root-cause analysis to improve future quality and release readiness.

QA Manager at PerfectMind Inc

December 1, 2015 - March 1, 2017

Led QA to implement automated testing, achieving significant reductions in bug reports and improved product reliability. Implemented QA strategy, KPI governance, and data-driven testing to boost coverage and delivery timelines. Mentored teams, promoted collaboration with development, and enhanced overall product quality and customer satisfaction.

QA at Libro Financials Group

February 1, 2013 - April 1, 2015

Led ERP and core banking system integration testing for 60K users post-acquisition, ensured SWIFT-based cross-border payment processing, and managed QA staff evaluations. Revamped bug resolution process, implemented new tracking systems, and ensured audit-compliant testing to minimize production discrepancies.