Business-focused writer and MBA graduate with experience translating complex SaaS, technology, and business concepts into clear, engaging content. Experienced in researching industry trends, analyzing business challenges, and creating data-driven insights for professional audiences.…

Rebecca Toney

Business-focused writer and MBA graduate with experience translating complex SaaS, technology, and business concepts into clear, engaging content. Experienced in researching industry trends, analyzing business challenges, and creating data-driven insights for professional audiences.…

Available to hire

Business-focused writer and MBA graduate with experience translating complex SaaS, technology, and business concepts into clear, engaging content. Experienced in researching industry trends, analyzing business challenges, and creating data-driven insights for professional audiences.

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Language

Work Experience

Account Executive (Commercial Business) at Elastic
December 1, 2024 - November 1, 2025
Developed customer-facing business content including written case study summaries highlighting customer challenges, solutions, and business outcomes. Translated complex technical solutions and customer success stories into clear, compelling narratives for business audiences. Researched customer environments, business goals, and technology challenges to create relevant recommendations and communications. Analyzed account data, customer trends, and performance metrics to identify opportunities and support strategic decision-making. Collaborated with cross-functional teams including Finance, Legal, and leadership to ensure accuracy and consistency across customer communications.
Senior Sales Development Representative (Team Lead) at Team Lead (company not specified)
July 1, 2023 - November 1, 2024
Wrote customer case studies highlighting business challenges, implemented solutions, and measurable outcomes. Created internal documentation and training resources to improve team processes, knowledge sharing, and consistency. Conducted company and industry research to understand customer challenges and develop targeted business messaging. Produced performance reports and insights using CRM data and operational metrics.
Inbound Sales Development Representative at Elastic
May 31, 2022 - May 31, 2023
Conducted research and analysis on inbound inquiries to identify needs, trends, and appropriate solutions. Tracked activity metrics and documented account interactions to support reporting and business planning efforts. Responded efficiently to customer queries and conducted thorough discovery calls

Education

B.A. International Business at University of California, San Diego
September 1, 2019 - June 1, 2022
M.B.A. (Master of Business Administration) at Texas Tech University
August 1, 2024 - May 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Professional Services, Financial Services, Media & Entertainment
    How to Stay Within Budget While Planning Your Wedding

    How to Stay Within Budget While Planning Your Wedding

    This article offers practical tip for couples who want to create an elegant and memorable celebration while staying within their budget. From setting priorities and choosing vendors to managing guest lists and decor decisions, it provides actionable strategies to help couples make thoughtful choices throughout the planning process.

    https://www.twine.net/signin

    What Is Revenue Operations? A Beginner's Guide to Aligning Sales, Marketing, and Customer Success

    What Is Revenue Operations? A Beginner’s Guide to Aligning Sales, Marketing, and Customer Success

    A B2B educational article explaining how Revenue Operations (RevOps) helps organizations align sales, marketing, and customer success teams through shared processes, technology, and data.

    The article breaks down the role of RevOps, its impact on cross-functional collaboration, key performance metrics, and the technology solutions that support effective revenue management.

    Written for business professionals and SaaS audiences, this piece demonstrates the ability to translate complex business concepts into clear, accessible content.

    https://www.twine.net/signin