Lead UX Designer at Apexon

Led UX strategy and product design for an enterprise-scale Pharmacy Benefit Management (PBM) ecosystem used across consumer apps, web platforms, and white-label client solutions. Managed multiple squads and mentored a small design team, driving quality through critiques and delivery oversight. Architected and scaled a Figma design system (tokens, components, variants, Dev Mode handoff docs) adopted across product lines to reduce UI inconsistency and improve onboarding. Embedded AI-assisted workflows into research and delivery to reduce timelines, and contributed to pre-sales UX strategy supporting acquisition of long-term enterprise contracts.