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I’m a proactive e-commerce support specialist with hands-on experience managing Shopify operations end-to-end—handling product catalog accuracy, order processing, tracking, and resolving customer issues to keep everything running smoothly. I enjoy turning messy data into clean, consistent listings that help customers find the right products faster and feel confident when they check out.…

Rumel Jr O. Corona

Web Developer, eCommerce Developer, Graphic Designer

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I’m a proactive e-commerce support specialist with hands-on experience managing Shopify operations end-to-end—handling product catalog accuracy, order processing, tracking, and resolving customer issues to keep everything running smoothly. I enjoy turning messy data into clean, consistent listings that help customers find the right products faster and feel confident when they check out.…

Available to hire

I’m a proactive e-commerce support specialist with hands-on experience managing Shopify operations end-to-end—handling product catalog accuracy, order processing, tracking, and resolving customer issues to keep everything running smoothly. I enjoy turning messy data into clean, consistent listings that help customers find the right products faster and feel confident when they check out.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Intermediate

Work Experience

Helper Mechanic (Part-time) at Aviacon M&B Company

October 1, 2025 - April 30, 2026

Supported licensed mechanics with routine and scheduled aircraft maintenance while adhering to strict safety standards. Maintained accurate technical documentation and work orders, demonstrating attention to detail and process discipline. Followed safety procedures and tool control practices—transferable habits for accuracy and compliance in e-commerce operations.

Shopify Support Specialist at The Surfboard Warehouse

August 1, 2025 - Present

Optimized product listings and ensured catalog accuracy to reduce listing errors and improve customer navigation. Streamlined order management workflows, processing and tracking orders efficiently while resolving issues to maintain customer satisfaction. Customized Shopify themes to enhance store layout and user experience. Analyzed sales and inventory data to support decision-making and improve stock accuracy. Delivered prompt, professional communication to affiliates, customers, and internal teams to keep e-commerce operations running smoothly.

OJT / Intern at Aviacon M&B Company

June 1, 2025 - August 31, 2025

Assisted in pre-flight and post-flight inspections with precision under strict protocols. Coordinated ground operations and maintained readiness, reinforcing adaptability and teamwork in a structured environment.

Customer Service Representative at Teleperformance Philippines - JPMorgan Chase (Retail Banking Account)

January 1, 2024 - December 31, 2024

Provided high-quality customer support for retail banking inquiries while consistently meeting service standards. Resolved account issues quickly and effectively using strong communication and problem-solving skills. Built rapport with customers in a high-volume environment to reinforce trust and satisfaction.

Customer Service Representative at Teleperformance Philippines (JPMorgan Chase – Retail Banking Account)

January 1, 2024 - December 31, 2024

Provided high-quality customer support for retail banking inquiries while meeting service standards. Resolved account issues quickly and effectively through strong communication and problem-solving. Built rapport with customers in a high-volume environment, reinforcing trust and satisfaction.