Rutika Bangera

User Experience Designer (Contract) at Johnson Controls - Exacq Enterprise Security System

Led UX improvements by identifying and resolving 8+ usability gaps in AI forensic search workflow through UX audits, competitor analysis, and user tests, addressing a low 2% adoption baseline. Reduced target footage search time by 66% from 15 to 5 minutes for end-users by surfacing core interface components validated through usability testing. Achieved 90% stakeholder satisfaction post-project and secured product launch approval by leading workshops for an intuitive enterprise security search redesign.

Product Designer (Capstone) at Mozilla - Firefox Browser

Led end-to-end user experience design for Firefox Recap, a personalized year-end feature aimed to counter daily active user declines. Delivered 87% user satisfaction in usability testing with 20 participants. Designed visual and motion elements within the Acorn Design System to reinforce brand recognition and ensure consistent engaging experiences across touchpoints.

User Experience Design Intern at The Polis Center - Non-Profit Organization

Reduced user navigation errors by 80% leading the end-to-end redesign of The Polis Center website with a three-member team improving information architecture, navigation, and usability. Designed high-fidelity wireframes and prototypes for a statewide FSSA Indiana dashboard providing real-time health insights to improve dementia patient care coordination across 15 healthcare providers. Created interactive data visualizations for SAVI.org's community dashboard using Tableau and WordPress, reducing interpretation errors by 82.5% in user comprehension testing. Led exploratory user research with neurodiverse individuals identifying previously unknown AI chatbot accessibility pain points shaping inclusive design improvements.

Founding User Experience Designer at TST Technology - B2B Startup

Increased user engagement by 15% directing design of learning modules and a design system for StockPe, an EdTech mobile app with gamified elements and interactive scenarios. Delivered a 0-to-1 hotel management ecosystem including admin dashboard, guest web app, and staff mobile app in collaboration with cross-functional teams, successfully onboarding 100+ hotels and driving growth in engagement and acquisition. Established design-to-development workflows and documentation standards reducing iteration cycles by 50%, creating scalable processes for rapid feature delivery during company expansion.

UX Designer at The Polis Center

Designing interaction patterns for AI-powered search in a large-scale data platform, improving how users navigate complex information through guided prompts and structured results that reduce ambiguity. Building accessibility standards and reusable patterns for data-driven websites; developed AI-assisted tools to accelerate compliance, boosting one website’s accessibility score from 58.6 to 71.6.

Product Designer at Johnson Controls

Improved an AI-powered search experience by identifying 8+ usability gaps through audits and testing; redesigned key interactions to address low adoption (2% baseline). Reduced video search time by 66% (15→5 min) by simplifying interactions and improving result visibility, helping users make faster and more confident decisions. Led cross-functional workshops to align product, design, and engineering on a redesigned search experience, securing approval for Q4 2025 launch.

Product Designer at Mozilla

Led the end-to-end design for Firefox Recap, a personalized year-end feature, turning the initial concept into designs to address Daily Active User declines; achieved 87% user satisfaction in early usability testing with 20 participants. Designed visual and motion elements within the Acorn Design System to create a cohesive, on-brand experience across touchpoints.

UX Designer Intern at The Polis Center

Reduced user navigation errors by 80% by leading the end-to-end redesign of The Polis Center website with a team of three, improving information architecture, navigation, and usability. Designed high-fidelity wireframes and prototypes for a statewide FSSA Indiana dashboard, providing crucial real-time health insights to improve dementia patient care coordination across 15 healthcare providers. Created interactive data visualizations for SAVI.org’s community dashboard using Tableau and WordPress, simplifying complex demographic datasets into accessible charts, reducing interpretation errors by 82.5% in testing.