I am a dedicated and empathetic customer support professional with strong communication skills and a proven ability to resolve issues efficiently and professionally. I have experience assisting diverse clients, including international customers, through clear verbal and written communication in both English and Spanish. I excel in active listening, conflict resolution, and maintaining a calm, solutions-focused approach under pressure. As a fast learner with a solid grasp of customer service tools and digital platforms, I am capable of managing multiple tasks simultaneously while ensuring high customer satisfaction. I am known for my patience, adaptability, and commitment to delivering outstanding service in fast-paced environments.

Ricardo Yabaneras

I am a dedicated and empathetic customer support professional with strong communication skills and a proven ability to resolve issues efficiently and professionally. I have experience assisting diverse clients, including international customers, through clear verbal and written communication in both English and Spanish. I excel in active listening, conflict resolution, and maintaining a calm, solutions-focused approach under pressure. As a fast learner with a solid grasp of customer service tools and digital platforms, I am capable of managing multiple tasks simultaneously while ensuring high customer satisfaction. I am known for my patience, adaptability, and commitment to delivering outstanding service in fast-paced environments.

Available to hire

I am a dedicated and empathetic customer support professional with strong communication skills and a proven ability to resolve issues efficiently and professionally. I have experience assisting diverse clients, including international customers, through clear verbal and written communication in both English and Spanish. I excel in active listening, conflict resolution, and maintaining a calm, solutions-focused approach under pressure.

As a fast learner with a solid grasp of customer service tools and digital platforms, I am capable of managing multiple tasks simultaneously while ensuring high customer satisfaction. I am known for my patience, adaptability, and commitment to delivering outstanding service in fast-paced environments.

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Experience Level

Language

English
Advanced
Spanish; Castilian
Fluent

Work Experience

Cashier & Administrator at SUBWAY (Chile)
August 31, 2019 - September 4, 2025
Managed cash register operations and administrative tasks, ensuring accurate financial transactions and operational efficiency. Supervised incoming merchandise, ensuring products met quality standards, validated expiration dates, and maintained optimal storage and sale conditions. Demonstrated strong attention to detail and organizational skills in a high-volume environment.
Merchandiser Receptionist at Eltit (Chile)
May 31, 2025 - September 4, 2025
Customer Service Professional at Best Fair Offer (Maracaibo)
October 15, 2017 - September 4, 2025

Education

at Venezuelan American Center of Zulia
January 1, 2015 - January 1, 2017
Journalism (Partial Completion) at Catholic University Cecilio Acosta
January 11, 2030 - September 4, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Professional Services, Travel & Hospitality

Experience Level

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