Ryder Fenlon

Delivered front-of-house service across a 20,000 visitor/day environment, consistently converting enquiries into memberships, donations and ticketed experiences through confident, consultative engagement. Managed visitor flow and real-time crowd coordination across gallery spaces, reducing queue times by up to 40% through clear communication and spatial awareness. Resolved high volumes of daily visitor enquiries across ticketing, accessibility and wayfinding, ensuring inclusive and seamless visitor journeys.

Created bespoke visualisations and design proposals for incoming companies, presenting tailored office customisations including branding, furniture, layout, and partitioning as part of the sales process. Consulted directly with clients to understand spatial requirements and translate them into design concepts, supporting conversion from enquiry to signed lease. Managed communal space styling and soft furnishing sourcing across two floors of flexible workspace, maintaining atmosphere and aesthetic continuity. Contributed to event design and spatial styling for company milestones, adapting the environment to the brief and audience.

Acted as design point-of-contact during private event planning, advising clients on spatial layouts, crowd flow and zoning to suit individual briefs. Curated seasonal spatial styling and decorative installations across multiple venue identities, maintaining aesthetic continuity in high-volume hospitality settings.