Sabrina Ghuloom

Available to hire

I'm Sabrina Ghuloom, a Brighton-based Marketing and Management graduate from the University of Sussex. I'm passionate about sustainability and contributing to the global renewable energy revolution.

About

I’m Sabrina Ghuloom, a Brighton-based Marketing and Management graduate from the University of Sussex. I’m passionate about sustainability and contributing to the global renewable energy revolution.

I enjoy turning ideas into engaging content and building strong relationships with customers and audiences. With a collaborative approach, I apply creative content, data-driven marketing, and digital media skills to help brands grow while staying curious and adaptable.

  • 9 years' experience
  • Joined January 2026

Industry experience

  • Education
  • Media & Entertainment
  • Software & Internet
  • Professional Services
  • Consumer Goods

Work experience

Customer Support Specialist · Octopus Energy ServicesOct 2024 – Present · 2 yrs 2 mos

Coordinate cross-departmental support via Slack to resolve complex customer issues and ensure timely service delivery; build strong customer relationships; provide consistent support via phone and email; develop knowledge of smart meter installation processes; surpassed Make The Grade development matrix within 7 months in inbound team.

Digital Media Creator · University of Sussex Social Media and Student CommunicationsFeb 2024 – Oct 2024 · 9 mos

Demonstrated proficiency in script writing, filming, editing, and producing multi-media content tailored to elevating the University’s digital presence via TikTok, Instagram Reels, and YouTube; collaborated with the Social Media and Student Communications team to cover major events (e.g., One World Week) and engage a diverse university community; crafted visually appealing, audience-focused content.

Food Content Creator · Self-employedAug 2017 – Present · 9 yrs 4 mos

Grew Instagram following to over 1.6K; achieved a 77.8% boost in account engagements via Reels; produced short-form content across Instagram and TikTok from recipes to filming; generated user content for restaurants; leveraged platform trends to expand reach and community; cultivated an online persona.

Education

BSc in Marketing and Management · University of Sussex2021 – 2024
International Baccalaureate Diploma (IB Diploma) · Ibn Khuldoon National School2019 – 2021

Certifications and awards

Chancellor's International and EU Scholarship2030 – 2026
Gold Spirit of Sussex Award2030 – 2026

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